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Shangri-La Chengdu
5.0 star property

Luxury hotel connected to a shopping centre in Chengdu with 2 restaurants

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your current months are April, 2024 and May, 2024.
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May 2024

Shangri-La Chengdu

Photo gallery for Shangri-La Chengdu

Exterior
Indoor pool, pool loungers
Front of property
Premium bedding, minibar, in-room safe, desk
2 restaurants, lunch served

Overview of Shangri-La Chengdu

9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Hot tub
  • Spa
  • Gym
  • Free WiFi

Location

9 Binjiang Dong Road, Chengdu, Sichuan, 610021
  • Popular LocationMooneys酒吧1 min walk
  • Popular LocationSichuan University6 min walk
  • Popular LocationChunxi Road Station7 min drive
  • Popular LocationJinjiang Hotel Station8 min drive
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Room options

Deluxe Room, 2 Single Beds, River View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
  • 452 sq ft
  • River view
  • Sleeps 3
  • 2 Single Beds

Horizon, Room, 2 Single Beds, River View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Premium bedding
  • 517 sq ft
  • River view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, City View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
  • 517 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Horizon, Room, 1 King Bed, River View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Premium bedding
  • 517 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, City View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
  • 1033 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Panda Family Friendly Room

  • Sleeps 2
  • 1 King Bed

Club Suite

  • Sleeps 2
  • 1 King Bed

Deluxe City-view Queen Room

  • Sleeps 2
  • 1 King Bed

Deluxe Room - River-View (Double bed)

  • Sleeps 2
  • 1 King Bed

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Apartment - 1-Bedroom

  • Sleeps 2
  • 1 King Bed

Deluxe Apartment - 2-Bedroom

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Deluxe Room - River-View (2 beds)

  • Sleeps 2
  • 2 Single Beds

Superior Apartment - 2-Bedroom

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Panda Family Room

  • Sleeps 2
  • 1 King Bed

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

Deluxe City-view Twin Room

  • Sleeps 2
  • 2 Single Beds

Suite With River View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Themed Family Friendly Room

  • Sleeps 2
  • 1 King Bed

Themed Family Friendly Room

  • Sleeps 2
  • 1 King Bed

Themed Suite

  • Sleeps 2
  • 1 King Bed

Themed Family Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Chengdu

Located in Chengdu City Centre neighbourhood, Shangri-La Chengdu is connected to a shopping centre. Sichuan Museum of Science and Technology and Shufeng Yayun Sichuan Opera House are cultural highlights, and travellers looking to shop may want to visit Taikoo Li Shopping Center and Zhai Alley. Relax and indulge in the area's health/beauty spas, or seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Sichuan University - 6 min walk
  • Taikoo Li Shopping Center - 3 min drive
  • Chengdu IFS - 3 min drive
  • Tianfu Square - 4 min drive
  • People's Park - 4 min drive

Getting around

  • Niuwangmiao Station - 13 min walk
  • South Railway Station - 16 min drive
  • Chengdu (CTU-Shuangliu Intl.) - 25 min drive

Restaurants

  • The Bridge - 2 min walk
  • 余庆会馆 - 8 min walk
  • 星巴克 - 1 min walk
  • 井介 - 2 min walk
  • 尚古酒吧 - 3 min walk

About this property

Shangri-La Chengdu

Luxury family-friendly hotel located in Chengdu City Centre
Take advantage of a terrace, shopping on-site and 2 coffee shops/cafes at Shangri-La Chengdu. Treat yourself to a facial, a body wrap or a body treatment at the on-site spa. Enjoy a meal at the two on-site restaurants. Yoga classes and fitness classes are offered at the 24-hour health club; Shangri-La Chengdu also has a garden, a hair salon and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • An electric car charging station, express check-out and express check-in
Room features
All 593 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and separate sitting areas.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and separate baths/showers
  • 42-inch TVs with cable channels and DVD players
  • Separate sitting areas, mini fridges and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CNY 145.75 per person
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Shang Palace
  • Mooneys
  • Cafe Z
  • Lobby Lounge

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • Fitness classes
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (32292 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Doorbell and phone notification
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch TV
  • TV/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 145.75 per person
  • Rollaway bed fee: CNY 408.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

24-hour pool access
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shangri-la Hotel Chengdu
Shangri-la Chengdu
Shangri La Chengdu
Shangri La Hotel Chengdu
Shangri-La Chengdu Hotel
Shangri la Hotel Chengdu
Shangri-La Chengdu Chengdu
Shangri-La Chengdu Hotel Chengdu

Frequently asked questions

Does Shangri-La Chengdu have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at Shangri-La Chengdu?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Shangri-La Chengdu on 14 Apr 2024 start from HK$780.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Chengdu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Chengdu?

Self-parking is free at this property.

What time is check-in at Shangri-La Chengdu?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Shangri-La Chengdu?

Checkout is at noon.

Where is Shangri-La Chengdu located?

This family-friendly Chengdu hotel is located in the historical district, within a 15-minute walk of Sichuan University and Jiuyan Bridge. Taikoo Li Shopping Center and Wangjianglou Park are also within 1 mile (2 km). Niuwangmiao Station is 13 minutes by foot and Dongmen Bridge Station is 17 minutes.

Shangri-La Chengdu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 108 out of 164 reviews" "
Rating 8 - Good. 41 out of 164 reviews" "
Rating 6 - Okay. 13 out of 164 reviews" "
Rating 4 - Poor. 2 out of 164 reviews" "
Rating 2 - Terrible. 0 out of 164 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Choi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in May 2023

10/10 Excellent

Sharvan

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Due to some exhibitions whole lobby area disturbed
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Aug 2021

10/10 Excellent

KAR KIT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Great Hotel!
I stayed this since 2013. Up till now, they keep the same quality of service with good F&B.
Stayed 2 nights in May 2021

6/10 Okay

Kangming

Travelled with family
Stayed 1 night in Oct 2019

10/10 Excellent

Titus

Stayed 2 nights in Nov 2019

10/10 Excellent

SANDRA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shangri-La does it right.
I highly recommend staying in a room with business lounge access. They provide a buffer breakfast, afternoon tea and buffer happy hour. A lovely stay.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
React and solve the issue promptly. Staffs are pleasant and helpful. Food is good and fresh.
Stayed 2 nights in Aug 2019

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Horizon Club is a Must have to differentiate from other hotels and service..
Stayed 6 nights in Mar 2019

4/10 Poor

Kevin, Chicago, USA

Disliked: Staff & service
Charge assessed by hotel after I returned to U.S.
We stayed at Shangri La Chengdu on March 27th, 2018. The stay was pleasant and the staff was very nice, as with most Shangri La hotels. We were also informed at check-in that the first round of the mini bar was free. We used the mini bar accordingly and there was no charge. We traveled to another city for 4 days and returned back to the same Shangri La hotel. This time, although we reserved the same club room, the room was a grade lower. No electric curtains, towels for only one person, etc. When I asked if the first round of mini bar would be free, I can tell that the staff reluctantly said yes. We used the mini bar slightly, just a little snack for my son. There was no mention of any charges for the mini bar at check out. However, Shangri La charged me $21 after I returned to the state. When I sent an email expressing the inappropriateness of the $21 charge. No response from the hotel. It's not so much the $21. It is the lacked of proper notice at check out and a lacked of professionalism. Basically, we had no say. I've traveled the world. This is not how other Shangri la hotels behave. Very disappointing.
Stayed 1 night in Mar 2018