Really nice hotel and the rooms are very good, location is perfect close to everything.
Cypress
2025 年 7 月入住 3 晚
10/10 超赞
Andrew,Highlands Ranch
与配偶出行
2025 年 7 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Checked in very late but we’re given excellent late check in instructions. Room was large, quiet, very clean and great bed. Wished we could have stayed longer!
Andrew
2025 年 7 月入住 1 晚
10/10 超赞
Sharlene
2025 年 6 月 19 日
Sharlene
2025 年 6 月入住 1 晚
10/10 超赞
Elaine
商务旅客
2025 年 6 月 13 日
满意:住宿条件和设施,清洁度
Stay was excellent
Elaine
2025 年 6 月入住 1 晚
10/10 超赞
Rob
2025 年 6 月 5 日
满意:清洁度
Rob
2025 年 6 月入住 1 晚
10/10 超赞
Lance
2025 年 5 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Large room plenty of space. Spa bath and shower excellent. Good breakfast with excellent variety of foods.
Lance
2025 年 5 月入住 3 晚
10/10 超赞
Darren Edward
2025 年 5 月 15 日
满意:住宿条件和设施,清洁度
Darren Edward
2025 年 5 月入住 4 晚
6/10 一般
Crystal
与家人出行
2025 年 5 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Please provide a dish cloth for kitchenettes, a plug for the kitchenette sink in room 113 and pillows were really uncomfortable. Staff communication was not great when we dropped our luggage off.
Crystal
2025 年 5 月入住 2 晚
10/10 超赞
scott
商务旅客
2025 年 4 月 30 日
满意:清洁度、服务设施、住宿条件和设施
Great location, clean and spacious room.
scott
2025 年 4 月入住 1 晚
2/10 糟糕
Tom
与配偶出行
2025 年 4 月 23 日
不满意:清洁度、服务设施、住宿条件和设施
*AVOID - book the Grand Riccarton Hotel instead. Round the corner, much nicer and similar price*
Room smelt overwhelmingly of the Thai restaurant kitchen below the room (windows were closed). Advised staff who was reportedly a trainee but agreed and gave us two room diffuser sprays, neither worked. After a while the smell was so strong it started to make me feel nauseous and our clothes reeked of the smell. There was also a loud party next door playing music, drinking and banging around. We decided to stay elsewhere. The trainee stated that the manger would be on duty in the morning to organise a refund. We returned in the morning and spoke to another staff member who confirmed we would get a refund after Expedia release the funds. We spoke to Expedia later on who then confirm the funds had already been released to the hotel and that they were refusing to issue a refund. We’ve sent multiple emails to the hotel and manager directly which have all been completely ignored.
Save yourself the hassle and book the Grand Riccarton Hotel instead, we booked there last minute after leaving here and was greeted by friendly staff and modern rooms for a very similar price.
Tom
2025 年 4 月入住 1 晚
10/10 超赞
Harlow
2025 年 4 月 17 日
满意:清洁度、服务设施、住宿条件和设施
Loved the room
Harlow
2025 年 4 月入住 1 晚
10/10 超赞
Sarah
与配偶出行
2025 年 4 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Beautiful space thank you
Sarah
2025 年 4 月入住 1 晚
8/10 还可以
Patricia
2025 年 4 月 8 日
Patricia
2025 年 3 月入住 1 晚
6/10 一般
Patrick
2025 年 4 月 5 日
满意:清洁度
Patrick
2025 年 3 月入住 1 晚
8/10 还可以
Trudy
2025 年 3 月 28 日
满意:住宿条件和设施,清洁度
Trudy
2025 年 3 月入住 1 晚
2/10 糟糕
Charlotte
与配偶出行
2025 年 3 月 25 日
不满意:住宿条件和设施,服务设施
I would not recommend
Charlotte
2025 年 3 月入住 1 晚
6/10 一般
Beryl
与配偶出行
2025 年 3 月 22 日
满意:住宿条件和设施,清洁度
We got an excellent special rate which is why we booked. It was also a convenient location for our Saturday morning activity near Canterbury University & not too far from our Friday night activity. Despite the windows & curtains being closed we found it very noisy with cars dragging off on the road outside. Our room faced Deans Avenue & Hagley Park, so the view was good Saturday morning. However, the car noise dragging off on the road when we arrived back at just before 10pm & tried to get to sleep disturbed us. Also, the very noisy people outside disturbed sleep. The bed was comfortable. Our room was advertised as having a toaster, but we could not find it. The on/off/temperature control handle in the shower was very stiff & hard to adjust. We could not remove the handheld shower from its cradle. The staff we encountered at reception when checking in & elsewhere Friday afternoon were very nice. Car parking was some way away on the roof. There were conflicting instructions as to where to park. Inside the lift a notice said level G, the notice at reception said level F.
Beryl
2025 年 3 月入住 1 晚
6/10 一般
Josh
与配偶出行
2025 年 3 月 20 日
满意:清洁度
不满意:服务设施
Building was noisy and the blinds let light in
Josh
2025 年 3 月入住 2 晚
8/10 还可以
Anthony
与配偶出行
2025 年 3 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Room was exceptionally large, bathroom had a bath and shower. However, TV didn't initially work, and it took over an hour for someone to come and fix it. Whilst there was a good kitchenette, there was only one knife and fork. Location is really good, near to Botanic Gdns and city centre.