We rented this home to have a small family gathering to celebrate our son's High School Graduation. The plan was to have some friends and family members over to swim. After booking the property, I was contacted by the property manager. She asked what event we were having, how many people were staying in the home, and if there were any pets. I explained what we were doing that weekend and that we would only have 5 people staying each night in the home, no pets. Then I was told by the property manager that they would be charging an additional fee of $19 per person, per night for anyone we were having over to swim. That would've costs us an additional $600+ just to have our family swim with us for a few hours. I told the property manager that was ridiculous and I've never experienced this with any other property I've rented before with a pool. I also read the rental agreement and did not find anything that stated what she said about the $19 fee, so I told her and she said we could proceed with the booking without the additional fees. All of this took place the morning of check-in, so it was extremely stressful to deal with last minute.
Once we checked into the property, it was fairly smooth from there. The neighborhood is beautiful and quiet. The home itself is very beautiful on the outside, spacious and well-built inside. Our favorite part of the home was the bonus room upstairs. The kids really enjoyed that space... However, I cannot say that I would rent this home again. We were disappointed with the interior design and overall upkeep of the home. Especially because we spent roughly $1500+ for a 2 night minimum stay. The hot tub was broken, the pool was not heated, and there were bugs in the house. We had little roaches crawl out of the jets in the master bathroom tub, under the kitchen sink window and upstairs. I sprayed to kill them and notified the property manager. The diving board was also broken and we had to move it to the side to keep anyone from getting hurt; it was dangerous. The furnishings & fixtures in the home looked very cheap and/or outdated and nothing matched. The master bedroom was huge but fairly empty; master bath was outdated. The paint needs to be updated inside and there was a bad sour smell in the home when we arrived. We cleaned, mopped, and sprayed febreeze to rid it of the awful smell. Property manager was good at responding quickly. It was well stocked with tissue, trash bags, etc. Overall, our stay, it was just ok