Good location, Friendly staff and nearly by restaurants. I use to stay here for my trip in the past 2 years, thanks to upgrading to the premium floor in the last trip.
Man
2019 年 8 月入住 2 晚
4/10
Nice environment with well managed facilities.
Unpleasant experience at check-in counter.
I had booked 2 nights at Novotel Da Nang. Due to flight delay, I was arriving the hotel on the second day noon. It was quite disappointing that I was blamed for “no-show” and the room I booked and fully paid was released. I was told my room was sold when I arrive.
I’m not familiar with the “no-show” policy that mentioned by the front desk staff, but it is definitely not a pleasant experience after flight delay.
Nice location. You can see the Han River from the balcony. The night view is wonderful.
E
2018 年 12 月入住 3 晚
8/10
In overall it’s really nice to stay in this hotel. Nice view.. early checked in, friendly staff, but there is a bar on the 36th floor pretty noisy soemetime
The administrative centre is just next door to the hotel which is a great location for meeting there
Clean and friendly staff
However the access to the room is a bit inconvenient as it is separated from those at higher floor and other facilities such that I had to go down to lobby and take another lift to the facilities including restaurants.