4/10 Poor
Warren
Travelled with partner
3 Jun 2023
Disliked: Cleanliness, staff & service
In town for a wedding. 2 nights and the cost was close to $600 once resort fees are added in.
For $600 you do not get fresh towels or beds made unless you make a call and request this service. I was informed of this upon my return to my room near 3pm.
After the request was made I came back 3 hours later and found a plastic bag of clean towels dumped on the bedroom floor and the bed was still not made.
The Hyatt Company and the Welk Resort just failed miserably. With plenty of options to stay in the North County of San Diego we will not be returning. Friends of ours stayed at a nearby Fairfield and were impressed with their room, service and complimentary breakfast, all at around $120/night.
Heed the reviews. I only blame myself for choosing this resort, or lack thereof.
This review is for anybody who wishes to hear my opinion...
Warren
Stayed 2 nights in May 2023