4/10 欠佳
Ephraim D.
2025 年 10 月 28 日
不滿：整潔度
This is my first time using VRBO, but I have a long history of using other home stay sites. Dozens of stays later, I’ve never written something negative. In my opinion, people are generally simply trying to do their best. Not so with this experience.Enter this house, a completely soulless expanse, decorated in tasteless ikea, where clearly no human has lived except for the weary weekend traveler. But I digress, as this is not a review about style. Vacasa, the large corporation that apparently runs or owns this home, was too cheap to provide internet, their marginal effort was a decade old hotspot that didn’t work. As a result I sent a simple inquiry asking if the lack of internet could be fixed. We came here for a staycation to work and relax so this was important. The response was impressively swift, after barely 30 seconds I was told “we will contact our local team and get back to you”. Then. Silence. After 5 such inquiries, and almost verbatim responses, I realized i was probably talking to an AI chatbot. Doing some research I found a local contact, who when texted, surprise! had not been even contacted by the large corporate chatbot. Yet, even the newly discovered human didn’t offer to help. They just blamed a system error that led to them not being notified. Maybe, he was just another AI chatbot?Please don’t stay at this house. Please don’t give your money to this soulless corporation.
Ephraim D.
於 2025 年 10 月住了 2 晚