Gero Onsen Holidays

There's no doubt that it is affordable hotel and amenities are really good. The things that I don't like is contrary to what they say, train station is not that close and train station only has stairs so it's difficult if you have big luggage. Our floor is quite noisy, would be better if we were put where majority are women (like in the 3rd floor where it is secure). The only convenience store close to it is Family Mart. You have to walk a bit and cross the street for 7-11 store. Lastly, reception people do not really speak english so it's so hard to communicate. I think only one woman is good in english but yeah you won't know her regular shift.

This eas a great size room for our family of four.

Overall experience was good with 2 kids

Courteous and friendly staff. Very clean hotel

Great clean hotel with helpful English speaking staff