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Hilton Guangzhou Tianhe

Photo gallery for Hilton Guangzhou Tianhe

Lobby
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, soundproofing, iron/ironing board

Overview of Hilton Guangzhou Tianhe

Hilton Guangzhou Tianhe

5.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
No 215 Linhe Xi Heng Road Tianhe, Guangzhou, Guangdong, 510500

Explore the area

  • Popular LocationGrandview Mall3 min drive
  • Popular LocationTianhe Stadium7 min drive
  • Popular LocationGuangzhou Zoo11 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)50 min drive

Room options

About this area

Guangzhou

Located near the boardwalk, Hilton Guangzhou Tianhe is in Tianhe neighbourhood and is connected to a shopping centre. Waterscape Falls In East Station Plaza and Dongfeng Park reflect the area's natural beauty and area attractions include Guangzhou Zoo and Southern China Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Tianhe Stadium or Guangzhou New Stadium.

What's nearby

  • Grandview Mall - 3 min drive
  • Tianhe Stadium - 7 min drive
  • Guangzhou Zoo - 11 min drive
  • Taikoo Hui - 12 min drive
  • Guangzhou Opera House - 16 min drive

Getting around

  • Linhexi Station - 10 min walk
  • Guangzhou East Railway Station - 18 min walk
  • Baiyun International Airport (CAN) - 45 min drive

Restaurants

  • Vili International Hotel - 9 min walk
  • RICCI Creative Eats - 13 min walk
  • 潮庄酒家 - 14 min walk
  • Banana Leaf - 14 min walk
  • Be Bright - 15 min walk

About this property

Hilton Guangzhou Tianhe

5-star luxury hotel located in Tianhe
A return airport shuttle, a free food/drink shopping service and a cafe are just a few of the amenities provided at Hilton Guangzhou Tianhe. Indulge in a body scrub, a massage and a body wrap at eforea spa at hilton, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), free train station pick-up and express check-out
  • A lift, meeting rooms and laundry services
  • Guest reviews speak well of the breakfast, helpful staff and location
Room features
All 498 rooms boast comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and separate baths/showers
  • HDTVs with premium channels and DVD players
  • Full-sized fridge/freezers, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 60 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Free train station pick-up shuttle

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: CNY 173 for adults and CNY 86.50 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Manager's reception (select days)
  • 24-hour room service

Restaurants on site

  • Cafe at 2
  • IL Ponte
  • Sui Xuan

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • TV/satellite channels
  • DVD player
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Restaurant dining guide
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 172.5 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: CNY 173 for adults and CNY 86.50 for children (approximately)
  • Fee for in-room wireless Internet: CNY 60 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 60 per day (rates may vary)
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: CNY 172.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is provided to children up to age 5. Children ages 6-12 pay 50% off for breakfast, and children ages 13 and over pay full breakfast fees.

We should mention

Pool access available from 6:30 AM to 11:00 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe
Hilton Guangzhou Tianhe Hotel Guangzhou
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Guangzhou
Hilton Guangzhou Tianhe Hotel Guangzhou

Frequently asked questions

Does Hilton Guangzhou Tianhe have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM to 11:00 PM.

How much does it cost to stay at 廣州天河希爾頓酒店?

As of 2 Feb 2023, prices found for a 1-night stay for 2 adults at 廣州天河希爾頓酒店 on 5 Feb 2023 start from HK$732.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Guangzhou Tianhe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Guangzhou Tianhe?

Self-parking is free at this property.

What time is check-in at Hilton Guangzhou Tianhe?

Check-in is from 2:00 PM - anytime.

What time is check-out at Hilton Guangzhou Tianhe?

Checkout is at noon.

Does Hilton Guangzhou Tianhe provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 800 per vehicle applies.

Where is Hilton Guangzhou Tianhe located?

Located in Tianhe, this luxury hotel is within a 15-minute walk of Baozhen Tong Art Museum, CITIC Plaza, and Liyuan Light Science Museum. Waterscape Falls In East Station Plaza and Dongfeng Park are also within 15 minutes. Linhexi Station is 10 minutes by foot and Guangzhou East Railway Station is 18 minutes.

Reviews

8.4

Very good

Rating 10 - Excellent. 348 out of 790 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 313 out of 790 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 67 out of 790 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 33 out of 790 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 29 out of 790 reviews" "
" "2 - Terrible 4%

8.7/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, clean room, convenient location and polite staff. Buffet was average, not many non-seafood hot dishes to choose from but suchi was good,so were desserts.Nice and quiet.
Stayed 1 night in Jun 2021

10/10 Excellent

Alex, Quebec

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Nice rooftop pool and super comfy rooms.
Stayed 7 nights in Oct 2019

10/10 Excellent

WAI KIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel with great location nearby the railway station. Five stars facilities and professional service given the guest a wonderful experience.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying Hilton Tianhe in GZ
very good hotel with good service. very pleasant and location is 700m walking distance away from the nearest MRT station. Linhe West Station. Give this hotel a go
Stayed 1 night in Jan 2020

8/10 Good

Chi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Hean Chuan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Koo, NY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever! This China hilton hotel!! Be careful! They charged my deposit $300 when I checked in. They never refunded my money telling me I broke something inside hotel. I don’t understand how they can do this! No clear proof or evidence was given!! Be aware!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Adam, New York

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice! Would definitely stay here again!
Stayed 7 nights in Dec 2019

10/10 Excellent

MR THORAYA DHAESE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019