Mandarin Oriental, Guangzhou

5.0 star property
Luxury hotel connected to a shopping centre in Tianhe with 3 restaurants

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mandarin Oriental, Guangzhou

Photo gallery for Mandarin Oriental, Guangzhou

2 bars/lounges, poolside bar
Outdoor pool, pool loungers
Exterior
Premium bedding, down duvets, minibar, in-room safe
Meeting facility

Overview of Mandarin Oriental, Guangzhou

9.4

Exceptional

Popular amenities

  • Breakfast available
  • Spa
  • Pool
  • Parking included
  • Air conditioning
  • Laundry
The price is HK$1,739
Price available on 2024/04/03

Explore the area

389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Popular LocationTaikoo Hui6 min walk
  • Popular LocationTee Mall14 min walk
  • Popular LocationCanton Fair Complex10 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)49 min drive
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Room options

Deluxe Room, 1 King Bed

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed (Premier) (complimentary beer, juice and soft drinks in mini bar per stay)

  • 1292 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Mandarin, Room, 1 King Bed

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe, Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

  • 1163 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

  • 1292 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 648 sq ft
  • Sleeps 3
  • 1 King Bed

Club Deluxe, Room, 2 Twin Beds(complimentary beer, juice, soft drinks and mineral water in mini bar)

  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Club Suite, 1 King Bed (Executive) (complimentary beer, juice and soft drinks in mini bar per stay)

  • 1163 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Mandarin, Club Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Guangzhou

Located in Tianhe neighbourhood, Mandarin Oriental, Guangzhou is connected to a shopping centre. Zhongtian Shopping Mall and Grandview Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Xiangjiang Safari Park and Waterscape Falls In East Station Plaza. Looking to enjoy an event or a game while in town? See what's happening at Canton Fair Complex or Tianhe Stadium.

What's nearby

  • Taikoo Hui - 6 min walk
  • Tianhe Stadium - 8 min walk
  • Tee Mall - 14 min walk
  • Canton Tower - 5 min drive
  • Canton Fair Complex - 10 min drive

Getting around

  • Shipaiqiao Station - 7 min walk
  • Guangzhou East Railway Station - 10 min drive
  • Baiyun International Airport (CAN) - 49 min drive

Restaurants

  • Jiang By Chef Fei - 4 min walk
  • The Taikoo Lounge - 3 min walk
  • Wagas - 6 min walk
  • 从前的小酒馆 - 2 min walk
  • 聖安娜餅屋 - 1 min walk

About this property

Mandarin Oriental, Guangzhou

Luxury hotel located in Tianhe
Consider a stay at Mandarin Oriental, Guangzhou and take advantage of a poolside bar, a terrace and a shopping centre on-site. Treat yourself to a hot stone massage, a facial or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Chinese cuisine and garden views. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and express check-out
  • Laundry services, tour/ticket information and a front desk safe
Room features
All 263 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 46-inch LCD TVs with premium channels
  • LED light bulbs, free infant beds and coffee/tea makers

Awards and affiliations

Mandarin Oriental, Guangzhou is listed in the 2015 Condé Nast Traveller Hot List.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 120 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (CNY 120 per night), Wired Internet (surcharge)

Parking and public transport

  • Free secured, covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free return train station shuttle from 9:00 AM to 7:00 PM
  • Train station shuttle on request, at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 228 for adults and CNY 114 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Jiang by Chef Fei
  • Ebony
  • The Taikoo Lounge
  • The Mandarin Cake Shop
  • The Loft

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (18729 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Braille signage
  • Lift
  • Lift door width (centimetres): 203
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 152
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 46-inch LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CNY 933 per pet, per stay
Welcoming dogs and cats only
1 total (up to 10 lb per pet)
Pets cannot be left unattended
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children
  • Fee for in-room wireless Internet: CNY 120 per night (rates may vary)
  • Fee for in-room wired Internet: CNY 120 per night (rates may vary)
  • Fee for wireless Internet in public areas: CNY 120 per night (rates may vary)
  • Fee for wired Internet in public areas: CNY 120 per night (rates may vary)
  • Pet fee: CNY 933 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Frequently asked questions

Does Mandarin Oriental, Guangzhou have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mandarin Oriental, Guangzhou?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Guangzhou on 3 Apr 2024 start from HK$1,739.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Guangzhou pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 lb per pet. There's a fee of CNY 933 per pet, per stay.

How much is parking at Mandarin Oriental, Guangzhou?

Self-parking is free at this property.

What time is check-in at Mandarin Oriental, Guangzhou?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Guangzhou?

Checkout is at noon.

Where is Mandarin Oriental, Guangzhou located?

Located in Tianhe, this luxury hotel is within a 10-minute walk of Taikoo Hui, Grandview Mall, and OneLink Walk. Tianhe Stadium and Waterscape Falls In East Station Plaza are also within 15 minutes. Shipaiqiao Station is 7 minutes by foot and Tianhe Sports Center Station is 10 minutes.

Mandarin Oriental, Guangzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 177 out of 230 reviews" "
Rating 8 - Good. 41 out of 230 reviews" "
Rating 6 - Okay. 7 out of 230 reviews" "
Rating 4 - Poor. 2 out of 230 reviews" "
Rating 2 - Terrible. 3 out of 230 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
hotel facilities and room are very good...
Stayed 5 nights in Mar 2024

10/10 Excellent

Miguel, miami

Stayed 4 nights in Oct 2023

10/10 Excellent

Crisjunel

Stayed 5 nights in Oct 2023

10/10 Excellent

Ana Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located, beautiful rooms, great service and dining options.
Stayed 4 nights in Oct 2023

10/10 Excellent

Caleb

Stayed 4 nights in Oct 2023

10/10 Excellent

Abdulmohsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and nice hotel
Nice, clean and modern hotel. Excellent location connected to shopping center . Friendly staff. sure will go there again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Leung Wai Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff and rooms are comfortable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Jingdong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and very professional staffs, the hotel is conveniently located in a premium area and on top of a high end shopping mall. Early check-in was granted and they are obviously mind their business and doing their best to make their guests happy and to come back. 5-star for everything!
Stayed 2 nights in Sep 2023