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Park Hyatt Guangzhou

Photo gallery for Park Hyatt Guangzhou

Exterior
Indoor pool
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
View from room

Overview of Park Hyatt Guangzhou

Park Hyatt Guangzhou

5.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
No. 16, Huaxia Road, Zhujiang New Town, Tianhe District, Guangzhou, Guangdong

Explore the area

  • Popular LocationGuangzhou Opera House6 min walk
  • Popular LocationGuangzhou Library20 min walk
  • Popular LocationGuangdong Museum2 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)29 min drive

Room options

About this area

Guangzhou

Park Hyatt Guangzhou is located in Tianhe, a neighbourhood in Guangzhou, and is near a metro station. Guangzhou Opera House and Museum of the Mausoleum of the Nanyue King are cultural highlights, while Canton Tower is a notable landmark. Guangzhou Zoo and Southern China Botanical Garden are also worth visiting.

What's nearby

  • Guangzhou Opera House - 6 min walk
  • Flower City Square - 12 min walk
  • Guangzhou Library - 20 min walk
  • Guangdong Museum - 2 min drive
  • Grandview Mall - 3 min drive

Getting around

  • Zhujiang New Town Station - 1 min walk
  • Guangzhou Railway Station - 8 min drive
  • Baiyun International Airport (CAN) - 29 min drive

Restaurants

  • 意珍 - 5 min walk
  • Catch - 6 min walk
  • Starbucks - 6 min walk
  • Kumoi - 7 min walk
  • YU YUE HEEN - 7 min walk

About this property

Park Hyatt Guangzhou

5-star luxury hotel located in Tianhe
Located close to Guangzhou Opera House and Canton Tower, Park Hyatt Guangzhou provides an indoor public bath (no minerals), a rooftop terrace and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a body scrub or a massage. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Mediterranean cuisine and brunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), tour/ticket information and smoke-free property
  • A front desk safe, concierge services and a lift
  • Guest reviews speak well of the breakfast and helpful staff
Room features
All 208 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 48-inch LED TVs with premium channels
  • Electric kettles, heating and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 228 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Dining Room
  • Living Room
  • Yue Jing Xuan
  • The Roof Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (13993 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment room(s)
  • Indoor public bath (no minerals)
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • 48-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 345.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 228 per person (approximately)
  • Rollaway bed fee: CNY 345.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou
Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou Guangzhou
Park Hyatt Guangzhou Hotel Guangzhou

Frequently asked questions

Does Park Hyatt Guangzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at 廣州柏悅酒店?

As of 5 Feb 2023, prices found for a 1-night stay for 2 adults at 廣州柏悅酒店 on 15 Feb 2023 start from HK$1,817.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Hyatt Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Hyatt Guangzhou?

Self-parking and valet parking are free at this property.

What time is check-in at Park Hyatt Guangzhou?

Check-in is from 3:00 PM - 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Park Hyatt Guangzhou?

Checkout is at noon.

Where is Park Hyatt Guangzhou located?

Located in Tianhe, this luxury hotel is 0.3 mi (0.5 km) from Guangzhou Opera House and 2.3 mi (3.7 km) from Canton Tower. Canton Fair Complex and Museum of the Mausoleum of the Nanyue King are also within 6 mi (10 km). Zhujiang New Town Station is only a 2-minute walk and Wuyangcun Station is 8 minutes.

Can I cancel my reservation for free at Park Hyatt Guangzhou and receive a full refund?

Yes, Park Hyatt Guangzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Park Hyatt Guangzhou cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 75 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 22 out of 75 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 3 out of 75 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 3 out of 75 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 4 out of 75 reviews" "
" "2 - Terrible 5%

9.0/10

Cleanliness

8.6/10

Staff & service

9.3/10

Amenities

8.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Stayed 3 nights in Aug 2022

2/10 Terrible

Rodney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible Service and Attitude
I’m posting this for my wife, as I booked the hotel for her solo trip. During the night the A/C wasn’t getting cool, it couldn’t get below 22 deg. The hotel didn’t even have a fan for to use. The hotel offered me a mediocre breakfast and a late check out after I complained and they moved me around to different rooms without any sleep. However, the next day while I was trying to take a nap around 11:45am, a man knocked on the door once and let himself into the room without saying anything. After my shock and I confronted him, he said he was room service and had the wrong room. When I checked out I asked to speak to the manager, Mark Wong, who said the man was checking laundry which is different than what the man said. Mark said they would investigate and call me later. They called me back to say after investigating the man knocked, so it was “ok” to which I replied he opened the door before I could say anything and the reply was “everyone has a different perception of time”. As a solo woman traveler, Mark’s indifference to the situation is unforgivable and he should be ashamed. There is absolutely no excuse for any staff entering a room without proper time and announcing why they are there. I’m thankful I was not changing or in the shower when the man entered.
Stayed 1 night in Oct 2021

4/10 Poor

shiqiu

Stayed 1 night in Nov 2020

10/10 Excellent

Ziyad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay at
Indescribable place. The lobby little bit dim.
Stayed 3 nights in Dec 2019

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Wei

Stayed 1 night in Sep 2019

10/10 Excellent

Alden, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
great place like all other Park Hyatt! and great location as well
Stayed 2 nights in Sep 2019

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2019

6/10 Okay

Charles

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good location. Good facility. Bad service.
It’s such a good location and good building it’s a shame that the service isn’t very good.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure
Always a pleasure staying here on business.
Stayed 2 nights in May 2019