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The Queen Hotel & Spa
3.0 star property

Art Deco hotel connected to the convention centre in Hanoi with sauna

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June 2024

The Queen Hotel & Spa

Photo gallery for The Queen Hotel & Spa

Premium bedding, down duvets, Select Comfort beds, minibar
Premium bedding, down duvets, Select Comfort beds, minibar
Premium bedding, down duvets, Select Comfort beds, minibar
Restaurant
Reception

Overview of The Queen Hotel & Spa

Reviews
7.6

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
67 Thuoc Bac, Hoan Kiem, Hanoi, 10000
  • Popular LocationHanoi Old Town Night Market4 min walk
  • Popular LocationDong Xuan Market6 min walk
  • Popular LocationHoan Kiem Lake11 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive
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Room options

View all photos for Family Room, 2 Bedrooms

Premium bedding, down duvets, Select Comfort beds, minibar

Family Room, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Pillow menu
Down duvet
  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Deluxe Room

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
HDTV
Pillow menu
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Family Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Pillow menu
Down duvet
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room

Premium bedding, down duvets, Select Comfort beds, minibar

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Pillow menu
Down duvet
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Family Room

Premium bedding, down duvets, Select Comfort beds, minibar

Family Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Pillow menu
  • 376 sq ft
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Premium bedding, down duvets, Select Comfort beds, minibar

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Pillow menu
Down duvet
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Living area
Vinhomes Metropolis Hanoi - CitiHome
Kitchen
Parking included
Free WiFi
Air conditioning
6.0 out of 10, (1)
The price is HK$469
per night
HK$536 total
includes taxes & fees
4 May - 5 May
Vinhomes Metropolis Hanoi - CitiHome

About the area

Hanoi

Located in Old Quarter neighbourhood, The Queen Hotel & Spa is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Travelling with kids? Consider Food Street Tong Duy Tan, or check out an event or a game at My Dinh National Stadium.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Hanoi Old Town Night Market - 4 min walk
  • Dong Xuan Market - 6 min walk
  • O Quan Chuong - 8 min walk
  • Hoan Kiem Lake - 11 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi Railway Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Xôi chè Bà Thìn - 1 min walk
  • Hong Hoai's Restaurant - 1 min walk
  • Thao’s Pub - 1 min walk
  • Countryside Restaurant - 1 min walk
  • Bánh Cuốn Quang An - Hàng Bồ - 1 min walk

About this property

The Queen Hotel & Spa

Family-friendly hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and Dong Xuan Market are located near The Queen Hotel & Spa, which provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. For some rest and relaxation, visit the sauna. The on-site restaurant, Indochina Queen, features children's meals. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A porter/bellboy, a lift and a front desk safe
  • Coffee/tea in reception, multilingual staff and a ballroom
Room features
All guest rooms are individually furnished, and feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Select Comfort beds, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • 32-inch HDTVs with premium channels
  • Fridges, stovetops and coffee/tea makers

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: VND 100.000-150000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Indochina Queen

Things to do

  • Ecotours
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Down duvet
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge
  • Stovetop

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 150000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Breakfast fee: from approximately VND 100.000 to 150000 per person
  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Rollaway bed fee: VND 150000.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Indochina Queen Hotel II Hanoi
Indochina Queen Hotel II
Indochina Queen II Hanoi
Indochina Queen II
Indochina Queen II Hotel Hanoi
Queen Hotel Hanoi
Queen Hanoi
Indochina Queen II Hotel
The Queen Hotel & Spa Hotel
The Queen Hotel & Spa Hanoi
The Queen Hotel & Spa Hotel Hanoi

Frequently asked questions

Is The Queen Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Queen Hotel & Spa?

This property doesn't offer parking.

What time is check-in at The Queen Hotel & Spa?

Check-in start time: 2 PM; check-in end time: 5:30 AM.

What time is check-out at The Queen Hotel & Spa?

Checkout is at noon.

Does The Queen Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is The Queen Hotel & Spa located?

This family-friendly Hanoi hotel is located in the historical district, within a 5-minute walk of Vietnamese National Tuong Theatre and Hanoi Old Town Night Market. Dong Xuan Market and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Railway Station is 18 minutes by foot.

The Queen Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 158 reviews" "
Rating 8 - Good. 67 out of 158 reviews" "
Rating 6 - Okay. 31 out of 158 reviews" "
Rating 4 - Poor. 11 out of 158 reviews" "
Rating 2 - Terrible. 10 out of 158 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Kyaw Lin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Kyaw Lin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Stacy

Liked: Staff & service
Mediocre at best
I stayed for two nights. The furnishings were not nearly as nice as portrayed in the photo, they were old and worn. There wasn't an individual shower, there was a hose on the wall and everything in the bathroom gets wet. Bring your own toiletries. There were also ants in the room. I was told that breakfast began at 7am. I arrived at 7:05am and the entire buffet had been wiped clean by 6 Chinese tourists. It was not replenished until after 7:20am. The "spa" is laughable, it is a table behind a curtain on the way to the elevator.
Stayed 1 night in Nov 2019

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
Staff was Phenomenal especially the young man who worked serving breakfast during tet. He deserves a raise. He was friendly and professional did an excellent job at serving breakfast, working the front desk and whatever else he did during my 4 nights there. The room had ghost ants on the desk but I am from Florida so I was use to them. they are harmless but annoying because I couldn't use the desk.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Good location good food cirrrncy exchange on site gives good rate.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The room and toilet is much bigger in size compared to its price, and staff are generally friendly. However, the room and facilities is a little old and lacking. The "rain shower" in my toilet wasn't working, water pressure was weak, and the toilet was a little too dirty for my comfort (due to age and not lacking of cleaning). Also, note that the hotel closes its shutters at midnight. If you want to party till late, you will have to bang on the shutters and have a slightly disgruntled staff open the door for you. Overall, just OK if you prefer a big room and cheap price, but not if you want more amenities and better facilities.
Stayed 4 nights in Aug 2018

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Good for quality/price

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient early check in at 12 noon. There was some confusion the next morning at 6am about whether I had paid for the pre-paid taxi to the airport but it was sorted out.
Stayed 1 night in Jan 2018

4/10 Poor

John, California

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
This place is for a budget traveler who cares nothing about quality. Rooms were not wel maintained. Location was also a bit sketchy. Beds probably had bed bugs but I’m glad I did not try to stay over the night I left as soon as I got there. Room also had an old weird smell to it. Just not the experience I expected. Much better to pay more for better quality.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for Ho Chi Minh airport
Needs a place to stay for one night that was close to the airport. This place was perfect. Couple of minutes walk to both domestic and international terminals. Staff great, food was good, room clean, spacious, modern. Bed was very firm but I slept well. Hotel is either new or recently refurbished and looks great and modern I asked for a mug and one was provided immediately
Stayed 3 nights in Dec 2017