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Grand City Hotel

Photo gallery for Grand City Hotel

Featured image
Minibar, in-room safe, desk, soundproofing
View from Room
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Grand City Hotel

Grand City Hotel

3.5 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Temperature checks
338 Queen’s Road West, (MTR Sai Ying Pun Station Exit B1), Hong Kong

Explore the area

  • Popular LocationVictoria Harbour12 min walk
  • Popular LocationHong Kong - Macau Ferry Terminal14 min walk
  • Popular LocationSoho17 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)32 min drive

Choose dates to view prices

About this area

Hong Kong

Grand City Hotel is located in Central & Western District, a neighbourhood in Hong Kong, and is near a metro station. Western Market and Soho are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ma On Shan Country Park and Tai Po Kau Nature Reserve. Hong Kong Zoo and Botanical Gardens and The Peak Tram are also worth visiting.

What's nearby

  • University of Hong Kong - 7 min walk
  • Victoria Harbour - 12 min walk
  • Hong Kong - Macau Ferry Terminal - 14 min walk
  • Soho - 17 min walk
  • Lan Kwai Fong - 12 min drive

Getting around

  • Hong Kong Station - 3 min drive
  • Hong Kong Sheung Wan Station - 16 min walk
  • Hong Kong International Airport (HKG) - 32 min drive

About this property

Grand City Hotel

3.5-star Hong Kong hotel in Central & Western District with 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. All 214 soundproofed rooms feature free WiFi and minibars. Flat-screen TVs come with cable channels, and other amenities that guests will find include hairdryers and laptop-compatible safes.
Grand City Hotel offers 214 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
For more details, please contact the property using the information on the booking confirmation
Check-in for this property is based on the third floor.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Grand City Hotel Hong Kong
Grand City Hotel
Grand City Hong Kong
Grand City Hotel Hotel
Grand City Hotel Hong Kong
Grand City Hotel Hotel Hong Kong

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 172 out of 997 reviews
5 - Excellent 17%
Rating 4 - Good. 503 out of 997 reviews
4 - Good 50%
Rating 3 - Okay. 250 out of 997 reviews
3 - Okay 25%
Rating 2 - Poor. 48 out of 997 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 997 reviews
1 - Terrible 2%

3.9/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2020

4/5 Good

Stayed 1 night in Apr 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

4/5 Good

Stayed 1 night in Feb 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the highlight here: Genuinely thoughtful and helpful, from restaurant, to cleaners, to front desk. I've stayed before. The hotel sits just near the entrance to Sai Ying Pun MRT in a central part of the city. As you'd expect in HK, rooms aren't huge, but smart +clean and higher ones have views of city, peak or sea. Decor and fittings are dated, but there's a bit of old world charm about the place. I'll be back.
Stayed 3 nights in Jan 2020