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MY Hotel

Photo gallery for MY Hotel

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Iron/ironing board, bed sheets, wheelchair access
Iron/ironing board, bed sheets, wheelchair access
Iron/ironing board, bed sheets, wheelchair access
Iron/ironing board, bed sheets, wheelchair access

Overview of MY Hotel

MY Hotel

3 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Contactless check-out
Room C & D, 2/F Phoenix Apartments, 70 Lee Garden Road, Causeway Bay, Hong Kong

Explore the area

  • Popular LocationHappy Valley Race Course6 min walk
  • Popular LocationWan Chai Road9 min walk
  • Popular LocationVictoria Harbour16 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)45 min drive

Choose dates to view prices

About this area

Hong Kong

MY Hotel is located in Causeway Bay, a neighbourhood in Hong Kong. Times Square Shopping Mall and Hysan Place are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park and Hong Kong Disneyland. The Peak Tram and The Hong Kong Observation Wheel are also worth visiting.

What's nearby

  • Times Square Shopping Mall - 3 min walk
  • Hysan Place - 4 min walk
  • Happy Valley Race Course - 6 min walk
  • Wan Chai Road - 9 min walk
  • Victoria Harbour - 16 min walk

Getting around

  • Hong Kong Causeway Bay Station - 5 min walk
  • Hong Kong Tin Hau Station - 12 min walk
  • Hong Kong International Airport (HKG) - 45 min drive

About this property

MY Hotel

3-star Hong Kong hotel in Causeway Bay, walk to Happy Valley Race Course
This smoke-free hotel features dry cleaning and free WiFi in public areas. All 9 rooms offer flat-screen TVs, electric kettles and free bottled water. Other amenities available to guests include hairdryers, showers and free toiletries.
MY Hotel offers 9 forms of air-conditioned accommodation with complimentary bottles of water and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • Chinese
  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10 AM - midnight
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: HKD 300.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts cash

Property is also known as

MY Hotel Hotel
MY Hotel Hong Kong
MY Hotel Hotel Hong Kong

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 24 out of 82 reviews
5 - Excellent 29%
Rating 4 - Good. 34 out of 82 reviews
4 - Good 41%
Rating 3 - Okay. 11 out of 82 reviews
3 - Okay 13%
Rating 2 - Poor. 5 out of 82 reviews
2 - Poor 6%
Rating 1 - Terrible. 8 out of 82 reviews
1 - Terrible 10%

3.8/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

3/5 Okay

Stayed 1 night in Feb 2020

1/5 Terrible

Travelled with group
Disliked: Staff & service
Not a good experience. There was nobody at the front desk when I arrived or the next morning to check out. It seems they want you to call a number and send them an image of your passport (do they really think everyone will be comfortable with this?) And then they send you a message with a code to open a safe to get your key. Come on guys, whatever happened to good old fashioned face to face service? I had to wait over an hour after arriving since I wasn't comfortable sending an image of my passport to someone I hadn't even seen face to face. When I told them I wanted to get a refund since I didn't want to wait for 90mins for them to arrive they said they don't give refunds, ridiculous.
Stayed 1 night in Dec 2019