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Hotel Marroad Karuizawa
3.5 star property

Ski hotel with a free shuttle to the slopes

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Marroad Karuizawa

Photo gallery for Hotel Marroad Karuizawa

Lounge
Lobby sitting area
Front of property
Free minibar, in-room safe, desk, blackout curtains
Combined shower/bathtub, rainfall showerhead, free toiletries

Overview of Hotel Marroad Karuizawa

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
1178 Karuizawa, Karuizawa-machi, Kitasaku-gun, Karuizawa, Nagano-ken, 389-0102
  • Popular LocationKaruizawa Prince Shopping Plaza12 min walk
  • Popular LocationGinza Shopping Street12 min walk
  • Popular LocationKaruizawa Prince Hotel Ski Resort16 min walk
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)112 min drive
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Room options

View all photos for Japanese Style Room Non smoking

Free minibar, in-room safe, desk, blackout curtains

Japanese Style Room Non smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 452 sq ft
  • Sleeps 5
  • 5 Single Futons

View all photos for Twin Room, Non Smoking

Free minibar, in-room safe, desk, blackout curtains

Twin Room, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 355 sq ft
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Japanese-Western Style Room, Non Smoking

Free minibar, in-room safe, desk, blackout curtains

Japanese-Western Style Room, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
  • 409 sq ft
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Similar properties

Front of property
Hotel Karuizawa Cross
Parking included
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (407)
The price is HK$666
per night
6 May - 7 May
Hotel Karuizawa Cross

About the area

Karuizawa

Hotel Marroad Karuizawa is located in Kyukaruizawa, a neighbourhood in Karuizawa, and is in a shopping district and near a train station. Karuizawa Toy Kingdom is a popular area attraction and if an activity is on the agenda, Karuizawa Prince Hotel Ski Resort and Hoshino Onsen Hot Spring are worth checking out. Kozensui and Yukawa Furusato Park are also worth visiting. Spend some time exploring the area's activities, including hiking/biking trails, snowboarding and skiing.
Visit our Karuizawa travel guideOpens in a new window

What's nearby

  • Karuizawa New Art Museum - 6 min walk
  • Karuizawa Prince Shopping Plaza - 12 min walk
  • Ginza Shopping Street - 12 min walk
  • Kyu Karuizawa Ginza Dori - 14 min walk
  • Karuizawa Prince Hotel Ski Resort - 16 min walk

Getting around

  • Karuizawa Station - 11 min walk

Restaurants

  • 中国料理榮林 - 8 min walk
  • アトリエ・ド・フロマージュピッツェリア - 7 min walk
  • カスターニエ - 7 min walk
  • 武田そば 風林茶家 - 7 min walk
  • 旦念亭 - 10 min walk

About this property

Hotel Marroad Karuizawa

Hotel located in Kyukaruizawa
Near Karuizawa Prince Hotel Ski Resort and Karuizawa Prince Shopping Plaza, Hotel Marroad Karuizawa provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski storage. Treat yourself to spa services, such as a facial, aromatherapy or reflexology. The on-site restaurant, FONTAINE, serves light fare. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), a free local area shuttle and bike hire
  • Motorhome/coach/lorry parking, smoke-free property and a front desk safe
Room features
All guest rooms at Hotel Marroad Karuizawa include comforts, such as air conditioning and separate sitting areas, in addition to perks, such as free stocked minibars and dressing gowns.
Extra amenities include:
  • Children's slippers and cots/infant beds
  • Bathrooms with rainfall showers and bidets
  • 32-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking on site
  • Height restrictions apply for on-site parking
  • Free local area shuttle
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2530 for adults and JPY 1320 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • FONTAINE
  • LUMIERE
  • SYMPHONY

Things to do

  • Bike rentals

Family friendly

  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water
  • Free minibar
  • Fridge

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 PM - midnight
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per night.
Cots (infant beds) are available for JPY 2000.0 per stay

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2530 for adults and from JPY 1320 for children
  • Crib (infant bed) fee: JPY 2000.0 per stay
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Marroad Karuizawa
Hotel Marroad Karuizawa Hotel
Hotel Marroad Karuizawa Karuizawa
Hotel Marroad Karuizawa Hotel Karuizawa

Frequently asked questions

Is Hotel Marroad Karuizawa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Marroad Karuizawa?

Self-parking and extended parking are free at this property.

What time is check-in at Hotel Marroad Karuizawa?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Marroad Karuizawa?

Checkout is at 11 AM.

Where is Hotel Marroad Karuizawa located?

Located near the slopes, this Kyukaruizawa hotel is situated in the city centre, within a 15-minute walk of Karuizawa Ohga Hall and Karuizawa Prince Shopping Plaza, and is convenient for winter sports, such as skiing lessons. Karuizawa New Art Museum and Karuizawa Flower Museum are also within 10 minutes. Karuizawa Station is 11 minutes by foot.

Hotel Marroad Karuizawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 67 reviews" "
Rating 8 - Good. 26 out of 67 reviews" "
Rating 6 - Okay. 7 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Stayed 5 nights in Apr 2023

6/10 Okay

CHAN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Generally Great
Nice and Friendly Staff A little far from most restaurants Older facility, no elevator(Guest Room on 2nd Floor)
Stayed 3 nights in Dec 2020

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel! We visited over the Christmas holiday and had a wonderful experience. The hotel staff were fantastic! Although there was a language barrier, everyone was friendly and really made an effort to make sure our needs were met. The hotel isn’t in the best location but you can easily walk into town and the hotel provides a shuttle to the ski resort and train station. Our room was huge! Even by American standards.
Stayed 2 nights in Dec 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing & enjoyable
The hotel location is definitely a quiet one though a bit inconvenient to go around other part of Karuizawa. The staff are extremely kind.
Stayed 2 nights in Oct 2018

10/10 Excellent

Jason, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite place big room with twin bed and tatami
Hotel staffs are very helpful but restaurant choice less

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a large family
Hotel offers a shuttle to Karuizawa Ski resort which is convenient. No restaurants within walking distance though the shopping plaza across the ski resort has many restaurants. Free parking was a plus and large room was great.

8/10 Good

HUNG, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Environment , location and facilities
It is about 15 min. walking from the JR station. You may contact the Hotel for free transport from and to the Station. Environment is good and quiet, no shops or restaurant nearby.

8/10 Good

ai

Travelled with family
Liked: Cleanliness, staff & service
ホテル内外にエスカレーター、エレベーター、スロープが無いので、高齢者や怪我人にはツラい。
Stayed 2 nights in May 2023

8/10 Good

あつこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

MUNEMASA

Stayed 2 nights in Sep 2022