Shangri-La Hotels and Resorts Kawagoe hotels

"Staff was always courteous and helpful. Food was amazing and we loved the location with so much shopping and entertainment in walking distance. Thank you for providing such great service."

"Great staff & service! Rooms were super clean, free water bottles everyday, super attentive and accommodating housekeeping & front desk staff! Would love to stay here again"

"Staff is nice, room is clean. It's convenient, though the room is a bit small and expensive."

"Very clean. Rooms were small but well laid out and comfortable. Loved the warm toilet seat and bath tub."

"Great location, very convenient for access to trains, the observatory and quieter food options outside the madness of inner Shinjuku."

"Very nice hotel in good location"

"Great hotel. Walkable. Breakfast Anazing "

"The onsen was awesome! Nice room and front desk staff was very helpful. The restaurant manager didnt treat me well but its ok."

"Rooms were clean with refrigerator. They were small and did not have much room for luggage, but the room had all the necessities you need and is functional. No closet space. The big plus was the public bath on the 28th floor, and it is available to all guests for free! This is a great perk!"