Like:
- Nice location
Dislike:
- Underground parking card reader very difficult to use, took 3 replacement cards plus maintenance man to get access.
- Condo a bit tired, loose taps in kitchen, shower head flow very poor, wifi very unreliable and down half the time.
Allan
2025 年 5 月入住 2 晚
4/10 很差
Donald
与配偶出行
2025 年 5 月 9 日
不满意:员工和服务、服务设施、住宿条件和设施
Property is run down and “managed” by Trickle Creek Lodge next door. I acknowledge it was off season but the Polaris Lodge was not looked after. Staff next door at Trickle Creek seemed indifferent to looking after Polaris guests. Would NOT recommend.
Donald
2025 年 5 月入住 1 晚
8/10 还可以
Chris
与家人出行
2025 年 3 月 27 日
满意:服务设施,清洁度
We had a good stay at Polaris Lodge and had easy access to the ski slopes. Limited for food options on the day we stayed but we made it work. Breakfast was the biggest concern as breakfast options were not available until 8:30 AM.
Chris
2025 年 3 月入住 1 晚
10/10 超赞
Leanne
2025 年 1 月 17 日
Leanne
2024 年 12 月入住 4 晚
8/10 还可以
Angela
2024 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hockey get away.
It was a lovely suite, great surroundings, friendly staff. We didn’t have a car with us so it was a little out of the way. Nice time of year to visit.
Angela
2024 年 4 月入住 4 晚
10/10 超赞
Alex
2023 年 9 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Alex
2023 年 9 月入住 2 晚
8/10 还可以
Andrew
2023 年 8 月 22 日
满意:住宿条件和设施
不满意:员工和服务
Andrew
2023 年 8 月入住 2 晚
10/10 超赞
Robert
与配偶出行
2023 年 8 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is the second time we’ve stayed at Polaris, and we will have no hesitation booking again! We love staying at the ski hill, especially for events and the rooms are always clean and comfortable! I would give staff and service a five star - but it seems whenever I call (in business hours) I don’t actually get to speak to anyone, but leaving a voice mail they do get back to you!
Robert
2023 年 8 月入住 1 晚
8/10 还可以
Tim
2023 年 8 月 9 日
满意:住宿条件和设施,清洁度
Bit confusing to access but room was great. No on-site eating or staff but once you figure it out everything was great
Tim
2023 年 8 月入住 1 晚
10/10 超赞
Debbie
2023 年 8 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Overall pleased with our stay 😊
Debbie
2023 年 8 月入住 1 晚
8/10 还可以
Gary
与配偶出行
2023 年 8 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Checking in was a little confusing - check-in is at a different location than the building where the room is.
Gary
2023 年 8 月入住 1 晚
4/10 很差
gordon
与配偶出行
2023 年 6 月 28 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Upon arrival they had no record of our reservation. The hotel clerk made us wait while she checked in other clients, even though we were first. Tried to double charge us.
gordon
2023 年 6 月入住 1 晚
10/10 超赞
Rebecca
与配偶出行
2023 年 6 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Hotel was difficult to find and check in was in another hotel
Rebecca
2023 年 6 月入住 1 晚
10/10 超赞
Kyle,Vancouver
与配偶出行, 商务旅客
2023 年 6 月 6 日
满意:员工和服务,清洁度
The room was great, and the staff member that checked us in and out was very helpful and thorough. The only negative was the elevator being out of order when we arrived, but it was working again by the next morning. It’s a short building anyhow, so an elevator isn’t the end of the world. We’d definitely stay again.
Kyle
2023 年 6 月入住 2 晚
8/10 还可以
David
商务旅客
2023 年 5 月 18 日
满意:清洁度
Signage is unclear resulting in confusion during checkin.
David
2023 年 5 月入住 1 晚
10/10 超赞
Mitchell
2023 年 5 月 13 日
Mitchell
2023 年 5 月入住 4 晚
8/10 还可以
GEORGE
2023 年 5 月 7 日
满意:员工和服务,清洁度
stay was great, but pool wasnt available for 3 days, the hot days🌞🌞
GEORGE
2023 年 4 月入住 7 晚
6/10 一般
Alan
与配偶出行
2023 年 5 月 3 日
不满意:服务设施
The room was good but the area we were in was having some renovations done in the halls. No staff at Polaris and none of the restaurants were open although the email I received from them stated they would be open. I understand they were open but closed when they shut the ski hill down. They need to update their email.
Alan
2023 年 4 月入住 4 晚
8/10 还可以
Ofelia
与配偶出行
2023 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It's on a ski resort.
Nice view from our window. You can see the ski hills.
Ofelia
2023 年 4 月入住 1 晚
10/10 超赞
Evelie
2023 年 4 月 14 日
Evelie
2023 年 4 月入住 1 晚
10/10 超赞
Lee
2023 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay
Lee
2023 年 4 月入住 2 晚
6/10 一般
Jeffrey
2023 年 4 月 4 日
Jeffrey
2023 年 4 月入住 1 晚
6/10 一般
真实旅客
2023 年 3 月 23 日
满意:清洁度
不满意:员工和服务
Last minute ski day for one
真实旅客
2023 年 3 月入住 2 晚
6/10 一般
William
与配偶出行, 团体旅客
2023 年 3 月 21 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Kimberley was a cute and family friendly resort which was great, however our experience at the Polaris Lodge wasn't the best. The lodge seems to be a separate part of the trickle Creek Lodge so if you need anything, you have to walk over to the other side. This includes checking-in/front desk (staff we're amazing!) and pool/hot tub. The place was under renovation when we got there as well, so it was a bit of a mess and dusty. The temperature control didn't work so even if we had air con on, it was roasting and had to open the windows (during the winter). The rooms we're pretty nice, but there was a lack of basic amenities (blankets, kitchen stuff, dead pillows, etc.) that just put a damper on things. Pretty "meh" experience.