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Kobe Bay Sheraton Hotel & Towers

4.0 star property
Kobe hotel in Higashinada with 4 restaurants and nightclub

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Kobe Bay Sheraton Hotel & Towers

Photo gallery for Kobe Bay Sheraton Hotel & Towers

View from room
Property amenity
Exterior
Minibar, in-room safe, desk, blackout curtains
View from property

Overview of Kobe Bay Sheraton Hotel & Towers

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is HK$823
Price available on 2024/05/09

Explore the area

Map
2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken, 658-0032
  • Popular LocationKobe University9 min drive
  • Popular LocationMeriken Park11 min drive
  • Popular LocationPort of Kobe12 min drive
  • AirportOsaka (KIX-Kansai Intl.)54 min drive
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Room options

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Bidet
Minibar
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Single Bed, Smoking, Tower

Minibar, in-room safe, desk, blackout curtains

Club Suite, 1 Single Bed, Smoking, Tower

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premier Twin Room, 1 Single Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Premier Twin Room, 1 Single Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Bidet
Minibar
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Single Bed, Corner

Minibar, in-room safe, desk, blackout curtains

Room, 1 Single Bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Bidet
Minibar
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 1 Single Bed, Mountain View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Single Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Bidet
Minibar
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Bidet
Minibar
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Club Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Bidet
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Bidet
Minibar
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Room, 1 Double Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Bidet
Minibar
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Single Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Bidet
Minibar
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Room, 1 Double Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Room, 1 Double Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Bidet
Minibar
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, 1 Single Bed

Minibar, in-room safe, desk, blackout curtains

Twin Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Bidet
Minibar
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Lobby
Kobe MerikenPark Oriental Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
9.0 out of 10, Wonderful, (1000)
The price is HK$650
per night
HK$786 total
includes taxes & fees
30 Apr - 1 May
Kobe MerikenPark Oriental Hotel

About the area

Kobe

Kobe Bay Sheraton Hotel & Towers is located in Higashinada, a neighbourhood in Kobe, and is in the entertainment district and near a train station. Kobe Harborland and Universal CityWalk Osaka are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Meriken Park and Mount Rokko. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Kidzania Koshien Theme Park, a top attraction not to be missed.
Visit our Kobe travel guideOpens in a new window

What's nearby

  • Kobe University - 9 min drive
  • Meriken Park - 11 min drive
  • Hanshin Koshien Stadium - 11 min drive
  • Port of Kobe - 12 min drive
  • Kobe Animal Kingdom - 15 min drive

Getting around

  • Kobe Hanshin Sumiyoshi Station - 5 min drive
  • Island Kitaguchi Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 55 min drive

Restaurants

  • 鉄板焼 - 3 min walk
  • サイゼリヤ - 8 min walk
  • マクドナルド - 8 min walk
  • TULLY'S COFFEE 神戸ファッションマート店 - 10 min walk
  • アーバングルメポート - 7 min walk

About this property

Kobe Bay Sheraton Hotel & Towers

Hotel located in Higashinada
Consider a stay at Kobe Bay Sheraton Hotel & Towers and take advantage of a nightclub, an indoor mineral hot spring (onsen) and a terrace. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure, a body treatment or a Thai massage. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature French cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a playground.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and hot springs on-site
  • 2 outdoor tennis courts, an electric car charging station and meeting rooms
Room features
All 270 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets, baths or showers and free toiletries
  • Heating, daily housekeeping and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 3630 for adults and JPY 2178 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • Kobe Grill
  • Teppanyaki Kobe Grill
  • Suikyoen
  • Matsukaze
  • Garden Cafe (Buffet)

Things to do

  • 24-hour fitness centre
  • 2 outdoor tennis courts
  • Hot springs
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Spa services
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Indoor mineral hot springs (onsen)
  • Manicures and pedicures
  • Massage - Thai
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 6:00 AM to midnight
  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Films for purchase
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3630 for adults and from JPY 2178 for children
  • Airport shuttle fee: JPY 1800 per person (one way)
  • Airport shuttle fee per child: JPY 900

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Kobe Bay Sheraton Hotel Towers
Kobe Bay Sheraton Towers
Sheraton Kobe
Kobe Sheraton
Kobe Bay Sheraton Hotel
Kobe Sheraton & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Hotel
Kobe Bay Sheraton Hotel & Towers Hotel Kobe

Frequently asked questions

Does Kobe Bay Sheraton Hotel & Towers have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Kobe Bay Sheraton Hotel & Towers?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Kobe Bay Sheraton Hotel & Towers on 9 May 2024 start from HK$822.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kobe Bay Sheraton Hotel & Towers pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kobe Bay Sheraton Hotel & Towers?

Self-parking is free at this property.

What time is check-in at Kobe Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Kobe Bay Sheraton Hotel & Towers?

Checkout is at noon.

Does Kobe Bay Sheraton Hotel & Towers provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 1800 per person applies.

Where is Kobe Bay Sheraton Hotel & Towers located?

Located in Higashinada, this spa hotel is 0.5 mi (0.9 km) from Dekapathos and 2 mi (3.3 km) from Hakutsuru Sake Brewery Museum. Kobe University and Hyogo Prefectural Museum of Art are also within 6 miles (10 km). Island Kitaguchi Station is 8 minutes by foot and Island Center Station is 8 minutes.

Kobe Bay Sheraton Hotel & Towers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 612 reviews" "
Rating 8 - Good. 227 out of 612 reviews" "
Rating 6 - Okay. 51 out of 612 reviews" "
Rating 4 - Poor. 6 out of 612 reviews" "
Rating 2 - Terrible. 9 out of 612 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Noriko

Stayed 1 night in Sep 2023

4/10 Poor

Steven, Chapel Hill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No taxis in that area. Breakfast absurdly overpriced. Public bus to Sannomiya, though, fine and stops at hotel.
Stayed 1 night in Apr 2023

8/10 Good

Low

Stayed 5 nights in Apr 2023

10/10 Excellent

Schoni

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall Sheraton experience was great. The staff offers great service and the establishment, albeit a little outdated, has everything a high-end hotel needs to have. The perks such as the breakfast and the afternoon lounge coupons were enormously helpful and are the primary reasons I would reconsider going back to Kobe Bay Sheraton in the future.
Stayed 1 night in Aug 2022

8/10 Good

Richard

Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
朝食ビュッフェでオムレツを提供する年配のシェフが威圧感があり怖かった。
Stayed 2 nights in Jul 2021

4/10 Poor

Minako

Disliked: Cleanliness, staff & service
Understaffed due to COVID-19?
The onsen was well-maintained and I enjoyed it. However, the room was not prepared and checked in advance. For example, the window was open. Items in the room were not fully inspected after the previous guest checked out, which made me really uncomfortable owing to the current COVID-19 situation. I stayed at a club room, but the lounge was crowded and people were talking loudly without wearing masks. The hotel staff did not say anything. I doubt if I would consider going back to stay at the same hotel again.
Stayed 1 night in Feb 2021

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room service which waa disappointing for a 4 STAR hotel . Staff very friendly and attentive.
Stayed 2 nights in Feb 2020

10/10 Excellent

Assunta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Great service.
Staff were very friendly and helpful. Free Pyjamas and free mobile phone while staying is a great bonus. Nice little restaurant near reception that is handy to wait at until check in time. Lovely staff there too!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good location for stay over before my cruise trip. To and from KIX airport is also convinence. Need more time to communicate with hotel staff for a non Japanese speaking cutomer. Yet, they have been very helpful. It will be our best choice if we visit Kobe again.
Stayed 1 night in May 2019