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Up-otel

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Featured image
1 bedroom, premium bedding, down duvets, memory-foam beds
View from Room
1 bedroom, premium bedding, down duvets, memory-foam beds
1 bedroom, premium bedding, down duvets, memory-foam beds

Overview of Up-otel

Up-otel

3 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
4 Tung Fong St, Kowloon

Explore the area

  • Popular LocationLangham Place Mall8 min walk
  • Popular LocationTemple Street Night Market9 min walk
  • Popular LocationOlympian City Shopping Mall19 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)38 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Friday, 9 Jul - Thursday, 30 Sep.

About this area

Kowloon

Located in Mong Kok neighbourhood, Up-otel is connected to a shopping centre. Hong Kong Museum of History and Hong Kong Science Museum are cultural highlights, and some of the area's attractions include Hong Kong Space Museum and The Hong Kong Observation Wheel. The Peak Tram and Hong Kong Zoo and Botanical Gardens are also worth visiting.

What's nearby

  • Langham Place Mall - 8 min walk
  • Temple Street Night Market - 9 min walk
  • Olympian City Shopping Mall - 19 min walk
  • Kowloon Park - 4 min drive
  • Victoria Harbour - 12 min drive

Getting around

  • Hong Kong Yau Ma Tei Station - 2 min walk
  • Whampoa Station - 3 min drive
  • Hong Kong International Airport (HKG) - 38 min drive

About this property

Up-otel

Art Deco hotel connected to the convention centre in Kowloon with 24-hour front desk
Along with concierge services, this hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, multilingual staff and a reception hall are on-site. All 24 soundproofed rooms feature free WiFi and memory foam beds. Comforts include premium bedding and down comforters, and guests will also find conveniences such as fridges and electric kettles.
Up-otel offers 24 forms of air-conditioned accommodation with complimentary bathrobes and complimentary slippers. This individually decorated and furnished accommodation includes desks. Memory foam beds feature down comforters and premium bedding. 90-cm LED televisions come with cable channels.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Gives staff personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • Shopping

Conveniences

  • Lift
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – July 2018

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 90-cm LED TV
  • TV channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 9 July 2021 to 30 September 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 11 and younger are not allowed at this property; all guests older than 11 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Children 11 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Up-otel Hotel
Up-otel Kowloon
Up-otel Hotel Kowloon

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 31 out of 96 reviews
5 - Excellent 32%
Rating 4 - Good. 31 out of 96 reviews
4 - Good 32%
Rating 3 - Okay. 15 out of 96 reviews
3 - Okay 16%
Rating 2 - Poor. 10 out of 96 reviews
2 - Poor 10%
Rating 1 - Terrible. 9 out of 96 reviews
1 - Terrible 9%

3.9/5

Cleanliness

3.7/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Stayed 1 night in Jan 2021

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Diffenent from photos
Not-so-good, the bed was not feeling clean, hair still sticken on towels. The furniture looked old and scrap. Can be better.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stylish and clean. Services are very great and kind.
Stayed 1 night in Aug 2020

3/5 Okay

Travelled with group
Dont expect too much
Stayed 1 night in Jul 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020