Relais & Châteaux Heritage Madrid
5.0 star property

Luxury hotel near Santiago Bernabéu Stadium

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Relais & Châteaux Heritage Madrid

Photo gallery for Relais & Châteaux Heritage Madrid

Bar (on property)
Terrace/patio
Property entrance
Designer toiletries, hair dryer, dressing gowns, slippers
Breakfast, lunch, dinner served; international cuisine

Overview of Relais & Châteaux Heritage Madrid

VIP Access
9.8

Exceptional

Highlight
  • Cleanliness is scored top 10% in Madrid by travellers.

Popular amenities

  • Breakfast available
  • Air conditioning
  • Free WiFi
  • Laundry
  • Bar
The price is HK$3,505
Price available on 2024/03/31

Your area essentials

Calle Diego de León, 43, Madrid, 28006
  • Popular LocationSantiago Bernabéu Stadium3 min drive
  • Popular LocationGran Via4 min drive
  • Popular LocationPrado Museum5 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)11 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Deluxe Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Double Room, Accessible

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
  • 236 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Family Room, Connecting Rooms (Deluxe)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
  • 699 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Junior Suite

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Family Room, Connecting Rooms

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
  • 527 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Classic Double Room (Interior)

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Classic Double Room with Parking

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
  • 236 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Superior Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Classic Triple Room

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Similar properties

About the area

Madrid

Relais & Châteaux Heritage Madrid is located in Salamanca, a neighbourhood in Madrid, and is near a metro station. Royal Palace of Madrid and Puerta del Sol are notable landmarks, and travellers looking to shop may want to visit Gran Via. Looking to enjoy an event or a match? See what's going on at Santiago Bernabéu Stadium or Cívitas Metropolitan Stadium.

What's nearby

  • Santiago Bernabéu Stadium - 3 min drive
  • Gran Via - 4 min drive
  • Prado Museum - 5 min drive
  • Puerta del Sol - 7 min drive
  • Plaza Mayor - 7 min drive

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive

Restaurants

  • Cazorla - 3 min walk
  • Bendita Locura - 1 min walk
  • Mano de Santa - 3 min walk
  • La Escalera del 34 - 3 min walk
  • Toro Burger Lounge - 2 min walk

About this property

Relais & Châteaux Heritage Madrid

Luxury hotel near Santiago Bernabéu Stadium
Located close to Gran Via and Prado Museum, Relais & Châteaux Heritage Madrid provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy international cuisine at the on-site restaurant. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Smoke-free property, concierge services and luggage storage
  • A front desk safe, meeting rooms and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Relais & Châteaux Heritage Madrid boast perks, such as air conditioning and dressing gowns, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and baths or showers
  • Heating, daily housekeeping and desks

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:30 AM: EUR 33 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Up to 15 lb per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 33 per person
  • Airport shuttle fee: EUR 170 per vehicle (return, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Is Relais & Châteaux Heritage Madrid pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Relais & Châteaux Heritage Madrid?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Relais & Châteaux Heritage Madrid on 31 Mar 2024 start from HK$3,504.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Relais & Châteaux Heritage Madrid?

This property doesn't offer parking.

What time is check-in at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Relais & Châteaux Heritage Madrid?

Checkout is at noon.

Does Relais & Châteaux Heritage Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 170 per vehicle applies.

Where is Relais & Châteaux Heritage Madrid located?

Located in Salamanca, this luxury hotel is within 3 mi (5 km) of Santiago Bernabéu Stadium, Gran Via and Prado Museum. Puerta del Sol and Plaza Mayor are also within 3 mi (5 km). Diego de Leon Station is only a 4-minute walk and Avenida de America Station is 6 minutes.

Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 298 out of 344 reviews" "
Rating 8 - Good. 37 out of 344 reviews" "
Rating 6 - Okay. 7 out of 344 reviews" "
Rating 4 - Poor. 1 out of 344 reviews" "
Rating 2 - Terrible. 1 out of 344 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Donghoon, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

ben, edina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relais & Chateaux sets a high standard, and the Heritage in Madrid certainly meets it. The hotel is beautiful, the rooms more so, the rooftop deck wonderful, and the service is marvelous. Can't lose. Plus-- the Salamanca section of town where it's located is great. It's a lovely area and away from the tourist crush while still being close enough to easily get to everything.
Stayed 3 nights in Feb 2024

10/10 Excellent

Carlos, san antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Feb 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relatively new boutique hotel. Room was generous in size and beautifully decorated. Service was excellent especially by the front desk (Alberto) who was very friendly, helpful and knowledgeable. Porter was also excellent and very attentive. Only downside was waiting for a mixed drink for 15 minutes at a time when the restaurant was almost empty. Service at dinner was not very attentive until we raised a concern and then it picked up significantly. Would definitely recommend a stay here. While it is a 20 min taxi ride to the tourist sights it is very walkable and close to good restaurants
Stayed 2 nights in Feb 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 8 am after a redeye flight. They gave us a room right away so that we could rest. During our stay, we took a long weekend to Morocco. They stored our extra luggage for us, and it was waiting in the room upon our return. The rooms are well decorated, albeit a little on the small side. Staff very helpful with suggestions and accommodating requests. Restaurant very tasty - wish we had gone before the last night there.
Stayed 3 nights in Feb 2024

10/10 Excellent

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique Hotel with emphasis to detail. Clean, attentative and a great decor.
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Stayed 3 nights in Feb 2024

10/10 Excellent

Terri

Liked: Cleanliness, amenities, property conditions & facilities
The most lovely staff and beautiful hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Wenzao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in a great location in the Salamanca district. I like this location much better than other hotel I stayed on Gran Via. This location is upscale and quiet. The staff were super friendly and courteous. The room was clean and spacious.