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Hotel Niseko Alpen

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Indoor pool
Indoor pool
Indoor spa tub
Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Overview of Hotel Niseko Alpen

Hotel Niseko Alpen

3.5 star property

4.2/5 Very good

Top rated for eco-friendliness (4.8/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
204, Yamada, Kutchan, Hokkaido, 044-0081

Explore the area

  • Popular LocationNiseko Takahashi Dairy Farm8 min drive
  • Popular LocationNiseko Village10 min drive
  • Popular LocationNiseko Hanazono Resort34 min drive

Room options

About this area


Hotel Niseko Alpen is located in Kutchan. Niseko Mountain Resort Grand Hirafu and Niseko Hanazono Resort are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Takahashi Dairy Farm. Spend some time exploring the area's activities, including a ski shuttle and skiing.

What's nearby

  • Niseko Takahashi Dairy Farm - 8 min drive
  • Niseko Village - 10 min drive
  • Annupuri - 12 min drive
  • Niseko Annupuri International Ski Area - 21 min drive
  • Niseko Hanazono Resort - 34 min drive

Getting around

  • Kutchan Station - 10 min drive
  • New Chitose Airport (CTS) - 103 min drive

About this property

Hotel Niseko Alpen

3.5-star hotel
Take advantage of an outdoor public bath (no minerals), a corner/local shop and shopping on site at Hotel Niseko Alpen. Hit the slopes at this hotel, offering ski-in/ski-out access, a ski shuttle and ski passes. For some rest and relaxation, visit the 2 indoor/outdoor hot springs or sauna, and indulge in a Swedish massage, reflexology or aromatherapy. Enjoy seafood and more at the two on-site restaurants. In addition to laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on site and free newspapers
  • Tour/ticket information, karaoke and a front desk safe
  • Guest reviews speak highly of the location
Room features
All guest rooms at Hotel Niseko Alpen include thoughtful touches, such as Laptop workspace and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews speak well of the size rooms at the property.
Extra amenities include:
  • Bidets, shower/bath combinations and hairdryers
  • Fridges, coffee/tea makers and daily housekeeping


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 2100 per person
  • 2 restaurants

Things to do

  • Children's pool
  • Hot springs
  • Indoor pool
  • Karaoke
  • Sauna
  • Shopping
  • Snowboarding

Family friendly

  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge


  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Meeting rooms


  • 2 indoor/outdoor hot springs
  • Aromatherapy
  • Hot springs open from 1:00 PM to midnight
  • Hot springs water temperature (Celsius) - 40
  • Indoor hot springs
  • Indoor mineral hot springs (onsen)
  • Massage - deep-tissue
  • Massage - Swedish
  • Outdoor hot springs
  • Outdoor mineral hot springs (onsen)
  • Outdoor public bath (no minerals)
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains


  • Bidet
  • Hairdryer
  • Shower/bath combination
  • Towels


  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge


  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 2100 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Niseko Alpen Kutchan
Hotel Niseko Alpen
Niseko Alpen Kutchan
Niseko Alpen
Niseko Alpen Hotel Japan/Hokkaido - Kutchan-Cho
Hotel Niseko Alpen Hotel
Hotel Niseko Alpen Kutchan
Hotel Niseko Alpen Hotel Kutchan

Frequently asked questions

Does Hotel Niseko Alpen have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at 柯山酒店?

As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at 柯山酒店 on 29 Sept 2022 start from HK$716.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Niseko Alpen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Niseko Alpen?

Self-parking is free at this property.

What time is check-in at Hotel Niseko Alpen?

Check-in is from 3:00 PM - 11:00 PM.

What time is check-out at Hotel Niseko Alpen?

Checkout is at 11 AM.

Where is Hotel Niseko Alpen located?

Situated in Kutchan, this ski hotel is steps away from Niseko Mountain Resort Grand Hirafu and Niseko-Shakotan-Otarukaigan Quasi-National Park. Shikotsu-Toya National Park and Niseko Takahashi Dairy Farm are also within 6 miles (10 km).

Can I cancel my reservation for free at Hotel Niseko Alpen and receive a full refund?

Yes, Hotel Niseko Alpen offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Niseko Alpen cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings


Very good

Rating 5 - Excellent. 67 out of 185 reviews
5 - Excellent 36%
Rating 4 - Good. 97 out of 185 reviews
4 - Good 52%
Rating 3 - Okay. 14 out of 185 reviews
3 - Okay 8%
Rating 2 - Poor. 5 out of 185 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 185 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities



4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to the slopes, but food was disappointing. The onsen and ski storage facilities are fantastic!
Stayed 4 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location for activities
Had a great stay. Hirafu was pretty quiet itself but snow or no snow this is a great location for activities. Ate breakfast in the hotel and it set us up for the day. The Japanese breakfast was great. The pool was also great for the kids and you could rent or buy anything you were missing. We loved our stay.
Stayed 2 nights in Jul 2020

4/5 Good

Verified traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Lovely location, breakfast and facilities. The carpet in the bedroom was filthy though. My girlfriend was v disappointed
Stayed 5 nights in Feb 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet has a very good spread! Very convenient location.
Stayed 1 night in Jan 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most convenient hotel in grand hirafu for skiing. The best selection of buffet breakfast and nice onsen & hot stone sauna for good experience of classic Japanese culture, which is special in this international ski village.
Stayed 14 nights in Jan 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience cannot be beat - literally right at the base of the lifts! A great choice.
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amenities. Staff were helpful. Would definitely recommend for family travel .
Stayed 3 nights in Dec 2019