Kimpton Hotels Norma hotels

"I liked the live music in the lobby and free coffee"

"wonderful"

"We really enjoyed our stay at the Eurostars Hotel. The customer service is superb and everyone was so kind and accommodating. Our room was great, however something must have been off with the ventilation/hvac system system because our room was humid and hot. Overall a great experience and located in walking distance to so much! "

"It was nice to be able to see the river view. Parking fee was also cheaper. "

"The property was bright and airy, spacious, and lovely. The staff were friendly, helpful, and professional. The location was ideal for exploring the city. We thoroughly enjoyed our stay and would love to return there on our next visit to Chicago. Highly recommend!"

"Excellent staff. Hotel is conveniently located to restaurants and shopping. The room was very clean and housekeeping did a great job. The bed was a little soft for me. The check-in staff was very nice. The valet staff is so friendly. The breakfast is worth paying for!!!"

"Rooms were great. Comfortable and spacious. "

"Love staff very professional and helpful quiet room great job great trip "

"We enjoyed our stay. Room was small but considering when the hotel was built it makes sense. It was clean and well cared for. I’m not used to being in a hotel that the lobby is not on the main floor so coming and going was odd to not see a front desk area. But still felt safe and secure as there was always someone at valet or a concierge in the entrance. Parking is very expensive. $65 per night. I have no idea where my vehicle was parked but I got it back in the same condition I handed it over in. Our room was labeled as sleeps two and was booked for two yet we only had one bath towel, one hand towel and one wash cloth. No floor towel for getting out of shower. Had to call for more. I find this in convenient. Where our room was located the hallway was very quiet. But the hotel is located near a hospital and there are sirens blaring at all hours. We got used to it. It didn’t bother us. Loved that Starbucks was right across the street! We would stay again. "