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Grand Hotel

4.0 star property
Upscale hotel with 4 restaurants and full-service spa

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your current months are April, 2024 and May, 2024.
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May 2024

Grand Hotel

Photo gallery for Grand Hotel

Lobby
Indoor pool
Garden
Premium bedding, minibar, in-room safe, desk
Coffee shop

Overview of Grand Hotel

8.8

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Grand Hotel Rd, Nuwara Eliya, 22200
  • Popular LocationVictoria Park5 min walk
  • Popular LocationNuwara Eliya Golf Club9 min walk
  • Popular LocationAssemblies of God Church Nuwara Eliya16 min walk
  • Popular LocationGalway Forest Reserve20 min walk
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Room options

Deluxe Double Room, 1 Bedroom, Accessible, Hill View

cleanliness

Highlights

TV
Premium bedding
Blackout curtains
Separate bedroom
Separate bath and shower
Bidet
Bathrobes
Private bathroom
  • 237 sq ft
  • Hill view
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

cleanliness

Highlights

TV
Premium bedding
Blackout curtains
Separate bedroom
Separate bath and shower
Bidet
Bathrobes
Private bathroom
  • 237 sq ft
  • Hill view
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Nuwara Eliya

Located in Nuwara Eliya, Grand Hotel is in the mountains. Horton Plains National Park and Victoria Park reflect the area's natural beauty and area attractions include Pedro Tea Factory and Hakgala Botanic Gardens. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Nuwara Eliya Golf Club - 9 min walk
  • Assemblies of God Church Nuwara Eliya - 16 min walk
  • Lake Gregory - 4 min drive
  • Pedro Tea Factory - 7 min drive
  • Lover's Leap Waterfall - 7 min drive

Restaurants

  • Ambal's Hotel - 13 min walk
  • t-lounge by Dilmah - 1 min walk
  • The Pub - 13 min walk
  • Pizza Hut - 15 min walk
  • Grand Indian Restaurant - 1 min walk

About this property

Grand Hotel

Upscale eco-certified hotel in the mountains
A free daily manager's reception, a terrace and a coffee shop/cafe are just a few of the amenities provided at Grand Hotel. Treat yourself to some rest and relaxation at Grand Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Indian cuisine and more. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • An indoor pool
  • Free self-parking and valet parking
  • Bike hire, tour/ticket information and luggage storage
  • A 24-hour front desk, newspapers in the reception and a front desk safe
Room features
All 154 rooms offer comforts such as premium bedding and dressing gowns, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with separate baths/showers and bidets
  • TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Grand Indian
  • Grand Thai
  • Magnolia

Things to do

  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library
  • Lockers available
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge (on request)

More

  • Desk
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 125
  • Christmas Eve (24 December) Gala Dinner per child: USD 63 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 5 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 11.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Grand Hotel Nuwara Eliya
Grand Nuwara Eliya
Grand Hotel Hotel
Grand Hotel Nuwara Eliya
Grand Hotel Hotel Nuwara Eliya

Frequently asked questions

Does Grand Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Grand Hotel?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Grand Hotel on 29 Mar 2024 start from HK$1,718.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grand Hotel?

Checkout is at 11 AM.

Where is Grand Hotel located?

Situated in the mountains, this spa hotel is within a 10-minute walk of Victoria Park and Nuwara Eliya Golf Club. Assemblies of God Church Nuwara Eliya and Holy Trinity Church are also within 1 mile (2 km).

Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 157 reviews" "
Rating 8 - Good. 45 out of 157 reviews" "
Rating 6 - Okay. 9 out of 157 reviews" "
Rating 4 - Poor. 5 out of 157 reviews" "
Rating 2 - Terrible. 5 out of 157 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a trip back into an imperial past, that is now open to many. High ceilings, a mix of wood floor and thick carpets, and staff in a range of uniforms. The level of English is good (sadly, my poor French wasn't up to the task of testing the staffs'). There is a good selection of eateries ranging from 'stuff yourself silly' to light bites. I highly recommend the Thai restaurant downstairs. I would avoid the coffee shop, where I was unsuccessful in attempting to buy over-priced cakes to take out - after the guy "serving" me walked off twice, to deal with other people, I decided that two can play the walking away game. So, overall good, if uneven.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mustafiz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely comfortable stay
A really lovely stay in a comfortable, clean hotel. The swimming pool is amazing and the gym is good too. Our room was very comfy and we had a good night sleep. The evening buffet and breakfast were also really nice.
Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High tea only okay.
Beautiful old hotel….Indian restaurant was the best.. High tea service not great…people walking through restaurant always and service was inattentive.
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite simply superb. The staff were extremely attentive and polite
Stayed 2 nights in Sep 2023

8/10 Good

petranella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage building. Very good service. Large simply decorated rooms but not terribly soundproof.
Stayed 1 night in Jul 2023

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a luxurious property with fantastic amenities and excellent food selections.
Stayed 2 nights in Jul 2023

8/10 Good

Pushpavaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Rafi

Stayed 1 night in Apr 2023

10/10 Excellent

Sherine

Stayed 1 night in Mar 2023