A rather new hotel with all the necessities, location wise is good to access all the major location and metro is virtually next to the hotel. Room size is reasonable. Breakfast is not grand, but is do serve the purpose. Bed and pillow are rather comfy. Come with spa, but not an onsen with natural hot spring, but again do serve the purpose if you want a bit of relaxation (when the place is not packed). Majority of the staffs are extremely helpful, and do want to give a praise to one of their front desk staff - Mr. Cheng, he do walk extra miles to make sure we have a pleasant stay at the hotel.
The only flaw is the quality of some of the guests, do not really respect the other guests, the local culture and lack of some basic manner, rather noisy when they gathered around, do not oblige to the rules from the hotel and totally abused the hospitality provided by the hotel, very disappointed and do found it a bit annoying. Which leave me with a lot of reservation whether I should come back to stay on my next visit to Osaka.