Okura Hotels & Resorts Otaru hotels

"Top knotch hotel. Friendly and helpful staff. Our room was a premier double with one king bed. It was large and very comfortable room. Great layout with a lot of space for luggage. Had a view of the city and Sapporo Station. Connecting walkway at basement level to Sapporo Station and subway lines. Shops and food along the corridor. Breakfast buffet was worth it. Lots of choices, both Japanese and American style. Freshly prepared omelets as well. Concierge recommended a great place to have dinner with a view just outside JR Station that was great without breaking the bank. Had a problem turning on our air purifier (language issue), called the front desk and a person arrived within 5 minutes to get it going."

"Facility is new and the is washing machine, very convenient "

"great staff"

"Nice onsen area, open air onsen is a bit small but nice. Very nice rooms and I enjoyed my stay"

"Dormy has been our home away from home every time we visit Japan. They never fail us; wonderful services, accommodation and spectacular breakfast buffet. Simply superb!"

"Very convenient and value hotel for short stays. Not a full service hotel but was more than adequate. Onsen was clean and basic shower facilities. Short walk to canal and main shopping street. Free open private parking next to hotel. Would stay again. "

"Clean "

"Nice & clean room"

"Our second stay at this hotel... lovely place to stay with great breakfast and excellent staff. Ideal location to stay if skiing in the area. "