The hotel is new and clean. Bed is comfortable. Staff is helpful and welcoming. Location is good, just 2 mins walk from Westfield San Francisco Center or the Powell Street station. No homeless is spotted on the Turk Street entrance, and it is manned by security guards and you will feel safe around the hotel area. Will definitely stay here again the next time I go to SFO.
The hotel and all its extras such as rooftop bar and dining was excellent, staff was warm and friendly. Only problem was the area it was located was at the end of the Tenderloins homeless and drug neighborhood. Our room had a view across from the Liquor/Grocery store which was very noisy at night with people in front hanging around and talking , cars blasting music and view of trash on the street. Make sure to ask yoir Uber driver to drop you off at the front entrance of the building and not the corner. The hotel has a security guy at front and valets. The hotel also gave me $15/day to use be used for food/drinks. The coffee shop downstairs is very convenient and nice. Hotel room was very clean and had a very chic design.
Nam-Phuong
於 2025 年 7 月住了 2 晚
8/10
area around the property was very unpleasant. very dangerous and suspicious little to no walk are due to everyone around the area. staff was great but very expensive for the amenities that are available. very over priced. valet was 80 dollars but other hotels around the area are less? my husband was getting charged more at check out but was a misunderstanding at check out? very suspicious behavior overall.
Natalie
於 2025 年 7 月住了 3 晚
10/10
Muy bonito hotel!
pamela
於 2025 年 5 月住了 2 晚
4/10
The property was lovely, however, the area around it was scary. There was open drug use, prostitution, and homelessness just feet from the door of the hotel. The hotel did have a security guard, and it appeared that the employees watched the doors closely, but using the hotel as a jumping off point to enjoy the area was not comfortable at all.
Franco
於 2025 年 7 月住了 2 晚
10/10
The hotel was great. Very nice. Loved everything about it. Would prefer if there was a microwave to heat up left over food. Also, the neighborhood near by was not the best area.
Lindsey
於 2025 年 7 月住了 3 晚
8/10
Rooms were nice, hotel its self was nice and clean. Staff were nice. The bad thing is the area. Not a pleasant block.
Rosanna
於 2025 年 7 月住了 2 晚
10/10
The hotel itself was wonderful. It is in a very bad part of town. It smells like urine and feces outside. The unhoused populate in the same block at night making it very uncomfortable and scary to be outside of the hotel at night. Explosives were set off outside the hotel all hours of the night. It was definitely not somewhere I would take my children again.
Katelyn
於 2025 年 7 月住了 2 晚
10/10
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Julie
於 2025 年 7 月住了 4 晚
10/10
Clean room, clean bathroom and nice bed.
Hotel security men are guarding around the hotel so i was able to go out and see around there safely.
They were serving food and beverages on the counter and we were able to get them for 15 dollars at most for free, that was nice
Fujimoto
於 2025 年 7 月住了 3 晚
10/10
Loved the location, the room was so clean and comfortable it looked better than the pictures. My husband and I will definitely stay here again.
Carolina
於 2025 年 6 月住了 1 晚
10/10
The hotel was very nice and the roof top dinning was excellent, staff is wonderful and valet parking was wonderful and they have security guards that keep the are safe, and they are pet friendly.
Audumn L
於 2025 年 7 月住了 1 晚
10/10
Nice hotel, would stay again. It’s too bad the Union Square area is so desolate now, but hopefully it will get better soon.
Timothy
於 2025 年 5 月住了 5 晚
10/10
The property itself beautiful.
Tanika
於 2025 年 6 月住了 2 晚
8/10
Na
Yisel
於 2025 年 6 月住了 2 晚
2/10
Nothing
Sabrina
於 2025 年 6 月住了 1 晚
10/10
Kathryn
於 2025 年 6 月住了 1 晚
10/10
What a pleasant stay!
Great staff and super great rooms!
Stacey
於 2025 年 6 月住了 1 晚
10/10
Great hotel and amenities if you don't mind being basically at the edge of the tenderloin. Colorful area for sure. Excellence service in a secure building. Great stay!
Miles
於 2025 年 6 月住了 1 晚
10/10
Nice hotel overall. Beautiful design in a historic part of downtown
Christopher
於 2025 年 6 月住了 1 晚
6/10
The place is very nice and clean given the area.
The staff is nice and the rooftop restaurant was very impressive.
You put a security hold of $200 but if you have anything charged to the room that goes over $100 they will charge you the additional amount. The difference from the $200 was refunded but it would be nice to be informed about it the $100 limit. The resort fees would count towards that $100 as well.