6/10 Okay
Karen Jean, Durham
24 Apr 2024
I asked for their airport pickup service (for a certain date and time). I received a message via Expedia that Christian could pick me up for $35, if I sent them my flight info. I did and I never heard back. I messaged them again asking for info on where Christian would be picking me up at the airport. I received a message back saying that the hotel did NOT offer airport transportation. When I checked out I asked about this and showed them what was on their Expedia profile, about airport transportation. I was asked if I needed transportation, since Uber can’t get signals from their hotel. They called a driver and the taxi came 30 minutes later to take me back to the airport, where I could then reach Uber to take me to my next hotel destination.
Karen Jean
Stayed 2 nights in Apr 2024