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Sheraton Santiago Hotel and Convention Center
4.0 star property

Winery hotel connected to the convention centre in Providencia with 4 restaurants

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Sheraton Santiago Hotel and Convention Center

Photo gallery for Sheraton Santiago Hotel and Convention Center

Exterior
Indoor pool, outdoor pool
Premium bedding, Select Comfort beds, minibar, in-room safe
4 restaurants, lunch, dinner served; international cuisine
Meeting facility

Overview of Sheraton Santiago Hotel and Convention Center

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
Ave Santa Maria 1742, Santiago, Region Metropolitana, 1742
  • Popular LocationClínica Indisa7 min walk
  • Popular LocationCostanera Center18 min walk
  • Popular LocationSan Cristobal Hill11 min drive
  • AirportSantiago (SCL-Arturo Merino Benitez)23 min drive
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Room options

View all photos for Superior Room, 2 Single Beds, Pool View

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room, 2 Single Beds, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Select Comfort bed
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Pool View

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Select Comfort bed
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Select Comfort bed
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Select Comfort bed
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Pool View

Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 2 Single Beds, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Select Comfort bed
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Suite, 1 King Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed

Living area

Executive Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Select Comfort bed
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Select Comfort bed
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, City View

Living room

Presidential Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Select Comfort bed
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Terrace, City View

Living room

Club Suite, 1 King Bed, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Pool View

Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Select Comfort bed
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

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Free WiFi
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8.6 out of 10, Excellent, (1004)
The price is HK$900
per night
HK$900 total
includes taxes & fees
4 May - 5 May
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About the area

Santiago

Located in Providencia neighbourhood, Sheraton Santiago Hotel and Convention Center is connected to the convention centre. Julio Martinez Pradanos National Stadium is a notable landmark, and travellers looking to shop may want to visit Costanera Center and Parque Arauco Mall. Travelling with kids? Consider Chilean National Zoo and National History Museum. Spend some time exploring the area's activities, including golfing and skiing.
Visit our Santiago travel guideOpens in a new window

What's nearby

  • Clínica Indisa - 7 min walk
  • Costanera Center - 18 min walk
  • Plaza de Armas - 4 min drive
  • Medical Center Hospital Worker - 5 min drive
  • San Cristobal Hill - 11 min drive

Getting around

  • Hospitales Station - 6 min drive
  • Pedro de Valdivia Station - 12 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 24 min drive

Restaurants

  • Lobby Bar - 2 min walk
  • El Ancla - 10 min walk
  • El Bohío - 1 min walk
  • Starbucks - 4 min walk
  • El Cid - 2 min walk

About this property

Sheraton Santiago Hotel and Convention Center

Upscale family-friendly hotel located in Providencia
Costanera Center is located near Sheraton Santiago Hotel and Convention Center, which provides a poolside bar, a free food/drink shopping service and a terrace. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy lunch, dinner, light fare and international cuisine. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Free newspapers, multilingual staff and a lift
  • A 24-hour front desk, a ballroom and luggage storage
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All 379 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Heating and ceiling fans
  • Select Comfort beds, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Daily housekeeping, desks and phones

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CLP 7240 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CLP 15000 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge) up to 50 km
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11:30 AM: CLP 11000 for adults and CLP 11000 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • El Jardin Coffee Shop
  • El Bohio
  • Lobby Bar
  • El Cid Restaurant

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (7578 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CLP 81000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-lead area is available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 30000.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CLP 11000 for adults and from CLP 11000 for children
  • Fee for in-room wireless Internet: CLP 7240 per day (rates may vary)
  • Fee for in-room wired Internet: CLP 7240 per day (rates may vary)
  • Airport shuttle fee: CLP 35000 per vehicle (one way)
  • Self-parking fee: CLP 15000 per day
  • Pet fee: CLP 81000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CLP 30000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Santiago Hotel
Sheraton Santiago
Santiago Sheraton
Sheraton Santiago Hotel Santiago
Sheraton Santiago Hotel and Convention Center Hotel
Sheraton Santiago Hotel and Convention Center Santiago
Sheraton Santiago Hotel and Convention Center Hotel Santiago

Frequently asked questions

Does Sheraton Santiago Hotel and Convention Center have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Santiago Hotel and Convention Center?

As of 20 Apr 2024, prices found for a 1-night stay for 2 adults at Sheraton Santiago Hotel and Convention Center on 27 Apr 2024 start from HK$909.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Santiago Hotel and Convention Center pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CLP 81000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Santiago Hotel and Convention Center?

Self-parking is available for CLP 15000 per day.

What time is check-in at Sheraton Santiago Hotel and Convention Center?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Santiago Hotel and Convention Center?

Checkout is at noon.

Does Sheraton Santiago Hotel and Convention Center provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CLP 35000 per vehicle applies.

Where is Sheraton Santiago Hotel and Convention Center located?

This family-friendly Santiago hotel is located in the mountains, within 1 mi (2 km) of Clínica Indisa and Costanera Center. Sculpture Park and Santiago Metropolitan Park are also within 10 minutes. Pedro de Valdivia Station is 12 minutes by foot and Manuel Montt Station is 14 minutes.

Sheraton Santiago Hotel and Convention Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 223 out of 446 reviews" "
Rating 8 - Good. 113 out of 446 reviews" "
Rating 6 - Okay. 61 out of 446 reviews" "
Rating 4 - Poor. 22 out of 446 reviews" "
Rating 2 - Terrible. 27 out of 446 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dingqiu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
major
Stayed 2 nights in Mar 2024

10/10 Excellent

Dennis

Stayed 2 nights in Mar 2024

2/10 Terrible

Linda

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was unacceptably slow, staff ignored guests and were not helpful. Conceirge was helpful in recommending restaurants and transportation to airport but wouldn’t call us a cab and had us walk to the stand and were not provided transportation there - not sure what was going on. Housekeeping is not trained - for example towels removed and not replaced, dirty glasses left in the room following cleaning, no soap etc.
Stayed 3 nights in Mar 2024

4/10 Poor

Carolyn

Travelled with group
Disliked: Cleanliness, staff & service
The restaurant service was beyond slow and the food arrived cold several times. On one occasion when asking the concierge desk to order a taxi, he told us there were no taxis available and sent us out of the hotel and down the street to get a cab! We definitely would not recommend going to this Sheraton Hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Donald

Travelled with family
Incredible staff in a beautiful place
Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Princess cruises was there. Was able to take tour through Andres through Vivator,pick up there.
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, awesome breakfast. The young women concierge {sorry can not remember her name} helped us out of a tight spot with a uber that caused us a lot of stress as we do not speak Spanish. Date we left was Feb20th. A big thank you to her.
Stayed 2 nights in Feb 2024

10/10 Excellent

Birgitte

Travelled with partner
Liked: Amenities
Location was fantastic with beautiful pool and grounds! Staff always helpful and pleasant. Easy walk to grab a Starbucks or a meal. Uber convenient and fast. We walked up to the top of San Cristobel Hill from the hotel. Really enjoyed our stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

Harriette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jan 2024