6/10 Okay
Garry F.
18 Aug 2023
Liked: Cleanliness, location
Disliked: Check-in, communication
Superb location; property nice but not at premium end
We loved Green Lake - it’s a great location for a few days/week in Seattle. The lake itself is fantastic for running, walking, boating and this property could not be better located. Also there are plenty of nice cafes and restaurants nearby.
It was a pity that the professional manager appointed to liaise with guests and manage the property seems uninterested (polite, yes, but not engaged).
Communication was a big issue - we sent a few messages after booking which did not receive a reply. The check-in was messy and the manager noted that they were not used to the VRBO platform.
Also, the manager does not appear to know that some items need to be addressed - taken individually none of them are big issues but collectively they give the impression that they are cutting corners to maximise rental yield - there’s nothing wrong with wanting to earn a return on a holiday rental but it is a problem when a property is advertised as a premium holiday letting but it is not managed as such.
One issue worth mentioning, as it might be of interest to other potential guests, is the fact that (in summer) it’s broad daylight in the bedrooms from 6 am as the blinds installed are pretty cheap and ineffective in keeping the sun out. This may not be an issue for some visitors….
That said, it wouldn’t take much to address the issues we ran into.
Garry F.
Stayed 4 nights in Aug 2023