The basin is choke, and water flow is very slow. The shower area is choke and water flow is very, very slow. The toilet bowl is choke, and water overflows. It is a very bad experience staying in this hotel for our first trip to Seoul. We asked for a change of room in the 2nd night. It is a very, very terrible experience I have with a hotel, which is supposed to be of a certain standard. It is very disappointing with this hotel. I thought this should be a good hotel under Wyndham group? I have lost confidence and will not stay in this hotel anymore. Even my 12yo boy finds it to be a terrible hotel. Our whole family of 4 are very disappointed with this hotel. We will not stay again in this hotel. Never!