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Resorts World Sentosa - Hard Rock Hotel (SG Clean)

Photo gallery for Resorts World Sentosa - Hard Rock Hotel (SG Clean)

Lobby
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of Resorts World Sentosa - Hard Rock Hotel (SG Clean)

Resorts World Sentosa - Hard Rock Hotel (SG Clean)

5.0 star property

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
8 Sentosa Gateway, Sentosa Island, Singapore, 098139

Explore the area

  • Popular LocationS.E.A. Aquarium5 min walk
  • Popular LocationUniversal Studios Singapore7 min walk
  • Popular LocationPalawan Beach19 min walk
  • AirportSingapore (SIN-Changi)30 min drive

Choose dates to view prices

About this area

Singapore

Located in Singapore, Resorts World Sentosa - Hard Rock Hotel (SG Clean) is near the beach. Orchard Road and Raffles Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Siloso Beach and Gardens by the Bay. Universal Studios Singapore and Singapore Flyer are not to be missed.

What's nearby

  • Adventure Cove Waterpark - 1 min walk
  • S.E.A. Aquarium - 5 min walk
  • Resort World Sentosa Casino - 7 min walk
  • Universal Studios Singapore - 7 min walk
  • Palawan Beach - 19 min walk

Getting around

  • HarbourFront Station - 5 min drive
  • JB Sentral - 53 min drive
  • Changi Airport (SIN) - 30 min drive

About this property

Resorts World Sentosa - Hard Rock Hotel (SG Clean)

5-star luxury hotel, walk to Universal Studios Singapore
This smoke-free hotel features a restaurant, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a swim-up bar and a snack bar/deli are on-site. All 364 rooms offer free WiFi, coffee makers and LCD TVs with digital channels. Free bottled water, hairdryers and safes are among the other amenities that guests will find.
Resorts World Sentosa - Hard Rock Hotel (SG Clean) offers 364 accommodations with a safe and complimentary bottles of water. 42-inch LCD televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Singapore hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 13 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:30 AM: SGD 41.20 for adults and SGD 21.19 for children
  • 1 restaurant
  • 1 swim-up bar and 1 bar

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • Indonesian
  • Korean
  • Malay

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Restaurants on site

  • Sessions

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 13 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

This property is closed from 4 January 2022 to 5 May 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SGD 82.93 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: SGD 41.20 for adults and SGD 21.19 for children (approximately)
  • Rollaway bed fee: SGD 82.93 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Resorts World Sentosa Hard Rock Hotel Singapore
Resorts World Sentosa Hard Rock Hotel
Resorts World Sentosa Hard Rock Singapore
Resorts World Sentosa Hard Rock
Hard Rock Hotel, Singapore Hotel Sentosa Island
Hard Rock Hotel Singapore Sentosa Island
Resorts World Sentosa Hard Rock Hotel
Resorts World Sentosa - Hard Rock Hotel (SG Clean) Hotel
Resorts World Sentosa - Hard Rock Hotel (SG Clean) Singapore

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 243 out of 751 reviews
5 - Excellent 32%
Rating 4 - Good. 309 out of 751 reviews
4 - Good 41%
Rating 3 - Okay. 131 out of 751 reviews
3 - Okay 17%
Rating 2 - Poor. 41 out of 751 reviews
2 - Poor 5%
Rating 1 - Terrible. 27 out of 751 reviews
1 - Terrible 4%

3.8/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

2.0/5

Eco-friendliness

3/5 Okay

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Shuttle bus driver was very rude and refused to take baby and me with stroller so I had to walk, after enduring his rude comments. We informed we would check in after 3pm, arrived at 4.30pm and our room was not ready and we're told to wait and hour. At 7pm, we called and they asked us to wait an hour again. I firmly said no because I had 2 hungry children with me, we wanted to leave our bags and go search for dinner, not wait around anymore. Finally they got us a room, but they were extremely slow to give us the keys, another 20 min wait. And finally thought we could go dinner, waited for shuttle bus again for 10 mins, we were one of first to wait. But when bus came everyone else just swarmed up n we who had to let people up first because we had stroller had no chance again. We asked staff and they just shrugged and said no choice...worst start to a holiday
Stayed 2 nights in May 2022

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very very $$$$ expensive with no benefits it doesn’t come with daily breakfast. For only two nights it cost $1,490 for a room like a 4 star hotel. The safe don’t work, the toilet cannot flush and worst of all the room invested with mosquitoes. Very very lousy not worth the money!
Stayed 2 nights in May 2022

4/5 Good

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2020

2/5 Poor

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping & room decoration is perfect! Hotel location easily accessible to main attractions of RWS.
Stayed 1 night in Mar 2020