Best Western Lozenetz Hotel

3.0 star property
Central hotel connected to a shopping centre in Sofia with full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Best Western Lozenetz Hotel

Photo gallery for Best Western Lozenetz Hotel

Minibar, in-room safe, desk, iron/ironing board
Outdoor banquet area
Restaurant
Reception
Bathroom

Overview of Best Western Lozenetz Hotel

7.2

Good

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

23, Bul. Sveti Naum, Sofia, 1421
  • Popular LocationNational Palace of Culture13 min walk
  • Popular LocationVitosha Blvd16 min walk
  • Popular LocationAlexander Nevski Cathedral4 min drive
  • AirportSofia (SOF)16 min drive
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Room options

Superior Room, Multiple Beds, Non Smoking

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Fan
Hairdryer
Private bathroom
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Suite, Multiple Beds, Non Smoking

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Fan
Hairdryer
Private bathroom
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Deluxe Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Fan
Hairdryer
Private bathroom
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Comfort Room, 2 Single Beds, Non Smoking

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Fan
Hairdryer
Private bathroom
Champagne service
  • 237 sq ft
  • Sleeps 2
  • 2 Single Beds

Comfort Room, 1 Double Bed, Non Smoking

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Fan
Hairdryer
Private bathroom
Champagne service
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Sofia

Located in Lozenets neighbourhood, Best Western Lozenetz Hotel is connected to a shopping centre. Dragalevski Monastery and Simeonovo Lift are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Vitoshka Boulevard and Paradise Center. Looking to enjoy an event or a game while in town? See what's happening at Borisova Gradina Park or Vasil Levski Stadium.

What's nearby

  • National Palace of Culture - 13 min walk
  • Vitosha Blvd - 16 min walk
  • Bulgarian Parliament - 3 min drive
  • Alexander Nevski Cathedral - 4 min drive
  • Sofia Central Mineral Baths - 4 min drive

Getting around

  • Ovcha kupel Metro Station - 7 min drive
  • Sofia Central Station - 17 min drive
  • Sofia (SOF) - 16 min drive

Restaurants

  • Бирария Стамболовъ - 3 min walk
  • KFC - 6 min walk
  • Fish & Chips - 6 min walk
  • Sweet Point - 7 min walk
  • Arcadia Balkan Grill - 5 min walk

About this property

Best Western Lozenetz Hotel

Hotel located in Lozenets
At Best Western Lozenetz Hotel, you can look forward to free full breakfast, an airport shuttle and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and access to a nearby indoor pool
  • Express check-out, express check-in and a TV in reception
  • A front desk safe, a gift shop and a 24-hour front desk
Room features
All guest rooms at Best Western Lozenetz Hotel offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, highchairs and electric kettles

Languages

Bulgarian, English, Greek, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (BGN 19.90 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free full breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Access to nearby indoor pool
  • Full-service spa

Family friendly

  • Access to nearby indoor pool
  • High chair
  • Laundry facilities

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BGN 19.90.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: BGN 0.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BGN 26 per person (one-way)
  • Self-parking fee: BGN 19.90 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Lozenetz Hotel Sofia
Best Western Lozenetz Hotel
Best Western Lozenetz Sofia
Best Western Lozenetz
Best Lozenetz Hotel Sofia
Best Western Lozenetz Hotel Hotel
Best Western Lozenetz Hotel Sofia
Best Western Lozenetz Hotel Hotel Sofia

Frequently asked questions

Is Best Western Lozenetz Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Lozenetz Hotel?

Self-parking is available for BGN 19.90 per day.

What time is check-in at Best Western Lozenetz Hotel?

Check-in start time: 2 PM; check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Lozenetz Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Best Western Lozenetz Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BGN 26 per person applies.

Where is Best Western Lozenetz Hotel located?

Located in Lozenets, this spa hotel is within a 15-minute walk of Borisova Gradina Park, National Palace of Culture, and NDK. Sofia Arsenal Museum for Contemporary Art and Ploshtad Bulgaria are also within 1 mile (2 km).

Best Western Lozenetz Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 49 out of 230 reviews" "
Rating 8 - Good. 95 out of 230 reviews" "
Rating 6 - Okay. 38 out of 230 reviews" "
Rating 4 - Poor. 23 out of 230 reviews" "
Rating 2 - Terrible. 25 out of 230 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

gary

Stayed 1 night in May 2023

4/10 Poor

Ireneusz

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.
Stayed 1 night in Apr 2023

6/10 Okay

NEARCHOS

Stayed 4 nights in Mar 2023

2/10 Terrible

Engela

Stayed 10 nights in Mar 2023

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service
Stayed 2 nights in Mar 2023

6/10 Okay

Svetlana

Stayed 3 nights in Dec 2022

2/10 Terrible

Shai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Recommended
2nd time in Sofia with my wife 2nd time in BW Lozenets.. The first time 2019 (pre Covid) was great which is why we came this time. Unlike the first time, room wasn’t clean. On the 2nd day when asking why the cleaning lady didn’t make our bed, changed towels and brought toilet paper, we were told that it’s being done every 2 days (why wasn’t I told this when making the reservation?!) and if we want them to change towels we need to ask in the morning to do so. In the 4 nights we’ve stayed there, not once we’ve had a cleaning lady and each night we’ve asked for towels and toilet paper though each morning we’ve asked them to clean the room. Only at night when we’ve return from the center we went to the reception and waited for them to get us towels and toilet paper. I don’t see myself as spoiled but this is too much. I payed +/- $250 to get service which I haven’t got and this is basic request. I won’t return here because having fresh towels and toilet paper is a necessary thing to have and I don’t need to go to reception and ask on a daily basis to have it. End of story, NOT RECOMMENDED!
Stayed 4 nights in Nov 2022

6/10 Okay

Sasho

Travelled with family
Liked: Room comfort
Stayed 1 night in Nov 2022

8/10 Good

TATIANA

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not a warm welcome
I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning. Hotel is on the older side but I don't mind.
Stayed 1 night in Oct 2022