Check in time house was not ready on time. It was 4 :40 when they told us upstairs was ready. We waited in truck and it was
a very hot day. We had groceries on the truck, until they gave us permission to go in and start unloading stuff in fridge. The pool was foggy cuz it had barely been clean. So it took time to clear. I think they should clean it early morning when somebody is checking out . When I tried to wash some clothes the washer scared the heck out of me cuz it was moving crazy... So we didn't have a washer,the days we were their only dryer. They came to check it, they had to order parts so I didn't have a washer. In patio their was a lot of grease on Cement, that we brought up to cleaning employees they said it was going to be cleaned, it wasnt cleaned. SPI rentals did return some credit for cleaning process. I send them pics. They also let me check out late at 12,checking out time was suppose to be 10am, but well by 9 am their was maintenance people cutting yard with mower and weed eater, I guess to make sure we woke up and get the heck out of their.SMH... but it is a nice house. Maybe if owner gets their own people and check it themselves.. because SPI cleaning group ,I believe waste too much time and don't do their work. It is a nice beach house. But they need a very strict manager that makes sure employees do their duties.I loved the house but many little issues that the first day was very frustrating and it seemed I had to be on the phone constantly with SPI rentals. Their is plenty of toys for pool and beach, but they were all disorganized that I organized myself. The cabinets too. As I used pans I tried to organize them too. I tried to get an extra blanket from closet,as I got it sand fell into my eyes from it. I just feel sorry for owners that they have such a beautiful beach house,and they trust SPI rental company and SPI employees don't do their job, and we paid A good amount of money for those 3 nights. I was very disappointed. I still have the pics. I also think another fridge on bottom would really benefit any one that rent this beautiful beach house.