Shangri-La Hotels and Resorts South West Division hotels

"Beautiful clean room. Helpful staff. Good position "

"Clean room, friendly staff, near shopping mall, convenient to travel "

"The room was always perfect. The check-in process was fabulous. Many people were available to help check in at the same time. The only issue I had was that the light switches were so high tech, I had trouble understanding them."

"Wonderful clean room, frightful helpful staff, beautiful garden location, easy access to Orchard Road "

"Very clean, spacious, and well organized room. Every hotel staff member I came across was attentive and friendly. The only thing I would comment on was the duration of our check-in. I stood in line for at least 20-25 minutes and at the counter for another 20 if not more. The system couldn’t locate my booking reference due to their recent system updates. Not a big deal but I wish I didn’t need to take almost an hour just to check in. Overall I had a great time and it felt like a true mini getaway vacay away from the city! "

"This could very well be the best hotel stay I’ve ever had. Everything was perfect."

"Clean room and quiet surrounding. No disturbance in my night sleep"

"Staff were helpful, amenities were great and the building was beautiful. "

"Great hotel,great location,great service, excellent allround"