Very poor lighting in the bathroom as nothing over the basin, impossible for shaving. Very plain dreary decor in bedroom combined with thin long window giving low natural light levels.
Michael
2025 年 7 月入住 1 晚
8/10
Hotel, modern and clean. Our room had a dirty towel which was unfortunate as the rest of the room was clean. Aircon was good and room was quiet. I think its digusting that you have to pay to park, especially when you already are paying to stay in the hotel and the car park for the retail park next door is free for 4 hours.
Nicola
2025 年 7 月入住 1 晚
8/10
Lovely hotel with great staff and looking over Southend Airport. Well recommended.
Trevor
2025 年 7 月入住 3 晚
10/10
Great hotel with excellent staff from check in to check out. Clean lovely public areas and great secure parking.
John
2025 年 7 月入住 1 晚
10/10
Perfect overnight stay before my early flight. I stayed just one night at Holiday Inn Southend before my 6:30 AM flight, and everything was exactly as I hoped. The room was clean, tidy, and very comfortable — even the bathroom and shower were spotless and well-designed. The whole atmosphere was calm and relaxing, which really helped me rest before travel. I’d happily stay here again. Highly recommend for anyone flying early from Southend Airport.
Tina
2025 年 6 月入住 1 晚
8/10
The hotel is lovely. It’s great that it is dog friendly but the charge for the dog is too steep and there is nowhere to take the dog out. Staff were really good
Ms TANA
2025 年 6 月入住 1 晚
4/10
The state of the apartment, net curtains was hanging off the window, carpet was dirty with stains bed mattress very lumpy
Bath very oily can not get out, very slippy, cannot add pictures as the photo select will not open
Susan
2025 年 6 月入住 2 晚
8/10
Becca who works at reception on the main desk is polite and professional. A fantastic first impression and a major assest to the hotel.
The restaurant experience was middle of the road. The chicken Kiev meal arrived and was not as advertised in the menu. I requested a glass of wine twice with my meal and it did not arrive.
Overall front of house staff are fantastic. Restaurant staff need to focus more on customers and less on day to day tasks.
Thomas
2025 年 6 月入住 1 晚
8/10
Very convenient location and good rooms.
Our only negative was that there was great confusion over the meal deal, we could have paid 3 times.
Anyway the meal was good.
Brian
2025 年 6 月入住 1 晚
10/10
Marah
2025 年 6 月入住 1 晚
10/10
Staff were so helpful… And the accommodations were very clean and comfortable… Airport and train station nearby so accessible
Ann
2025 年 5 月入住 2 晚
8/10
We stayed here before and have always been really happy. This time the food in the restaurant was doughy batter on fish for our fish and chips. We raised this with staff and was told they would speak to chef. We had to pay full price and no apology so didn't bother eating in restaurant again. The hotel is well placed, excellent rooms, lovely staff, just the one bad meal.
Sandra
2025 年 5 月入住 7 晚
10/10
Steven
2025 年 5 月入住 1 晚
8/10
It was OK.
Peter
2025 年 5 月入住 2 晚
10/10
Sean
2025 年 4 月入住 2 晚
8/10
Philippa
2025 年 5 月入住 1 晚
10/10
Paula
2025 年 5 月入住 1 晚
10/10
Rachel
2025 年 5 月入住 1 晚
10/10
First time staying at this hotel definitely be staying again. Very clean with friendly staff
Gregg
2025 年 4 月入住 1 晚
10/10
Had a fantastic stay here before an early flight. Lovely room with everything we needed. Didn’t eat here but restaurant was good value according to the menu on display. Friendly check in and out. Cleanliness was top notch. Fantastic bathroom with extras.