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Grand Tropic Suites Hotel Surabaya

4.0 star property
Family-friendly Surabaya hotel in Wonokromo with free parking

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Grand Tropic Suites Hotel Surabaya

Photo gallery for Grand Tropic Suites Hotel Surabaya

Outdoor wedding area
Pool waterfall
View from room
Al fresco dining
Lobby

Overview of Grand Tropic Suites Hotel Surabaya

Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Check out the area

Map
Jalan Ngagel No 173-175, Surabaya, East Java, 60246
  • Popular LocationSurabaya Zoo8 min walk
  • Popular LocationTaman Bungkul10 min walk
  • Popular LocationWonokromo Station12 min walk
  • Popular LocationRoyal Plaza Surabaya3 min drive
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Room options

View all photos for Executive Suite

In-room safe, desk, laptop workspace, free WiFi

Executive Suite

Highlights

Air conditioning
TV
Eco-friendly toiletries
Hairdryer
Separate bath and shower
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, free WiFi

Junior Suite

Highlights

Air conditioning
TV
Eco-friendly toiletries
Hairdryer
Separate bath and shower
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Garden View

In-room safe, desk, laptop workspace, free WiFi

Superior King Garden View

Highlights

Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
Coffee/tea maker
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Garden View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Garden View

Highlights

Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Pool View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Pool View

Highlights

Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Pool View

In-room safe, desk, laptop workspace, free WiFi

Superior King Pool View

Highlights

Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Pool Terrace

In-room safe, desk, laptop workspace, free WiFi

Superior King Pool Terrace

Highlights

Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Pool Terrace

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Pool Terrace

Highlights

Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

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The price is HK$323
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HK$391 total
includes taxes & fees
3 May - 4 May
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About the area

Surabaya

Located in Surabaya, Grand Tropic Suites Hotel Surabaya is in the business district. House of Sampoerna and Mpu Tantular Museum are cultural highlights, and travellers looking to shop may want to visit Tunjungan Plaza and Royal Plaza Surabaya. Travelling with kids? Consider Surabaya Zoo, or check out an event or a game at Lapangan Thor Stadium.
Visit our Surabaya travel guideOpens in a new window

What's nearby

  • Surabaya Zoo - 8 min walk
  • Royal Plaza Surabaya - 3 min drive
  • Grand City Surabaya - 4 min drive
  • Tunjungan Plaza - 4 min drive
  • Surabaya Plaza Shopping Mall - 4 min drive

Getting around

  • Surabaya Gubeng Station - 11 min drive
  • Wonokromo Station - 12 min walk
  • Surabaya (SUB-Juanda) - 28 min drive

Restaurants

  • Mie Vito - 11 min walk
  • BATIQA Hotel Darmo - 9 min walk
  • Warung Dewi - 11 min walk
  • Mie Ayam Ngagel Rejo - 8 min walk
  • Soto Daging Marmoyo - 7 min walk

About this property

Grand Tropic Suites Hotel Surabaya

Family-friendly hotel located in Wonokromo
At Grand Tropic Suites Hotel Surabaya, you can look forward to a terrace, a garden and a playground. The on-site restaurant, Janggala Restaurant, features al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • An electric car charging station, a computer station and 2 meeting rooms
Room features
All 215 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hairdryers
  • TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: IDR 160000 for adults and IDR 80000 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Janggala Restaurant

Things to do

  • Bike rentals
  • Billiards/pool table
  • Playground

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Ballroom
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • This property does not have any lifts

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 160000 for adults and from IDR 80000 for children
  • Airport shuttle fee: IDR 286000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses geothermal energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Novotel Surabaya Hotel
Novotel Surabaya
Surabaya Novotel
Novotel Surabaya Hotel Surabaya
Novotel Surabaya Hotel And Suites Java
Grand Tropic Suites Surabaya
Novotel Surabaya Hotel Suites
Grand Tropic Suites Hotel Surabaya Hotel
Grand Tropic Suites Hotel Surabaya Surabaya
Grand Tropic Suites Hotel Surabaya Hotel Surabaya

Frequently asked questions

Is Grand Tropic Suites Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Tropic Suites Hotel Surabaya?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Grand Tropic Suites Hotel Surabaya on 25 Apr 2024 start from HK$195.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Tropic Suites Hotel Surabaya?

Self-parking is free at this property.

What time is check-in at Grand Tropic Suites Hotel Surabaya?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Grand Tropic Suites Hotel Surabaya?

Checkout is at noon.

Does Grand Tropic Suites Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 286000 per vehicle applies.

Where is Grand Tropic Suites Hotel Surabaya located?

This family-friendly Surabaya hotel is located in the business district, within a 10-minute walk of Surabaya Zoo, Taman Bungkul and Monument Of Suroboyo. Surabaya Town Square and Royal Plaza Surabaya are also within 1 mile (2 km). Wonokromo Station is 12 minutes by foot and Ngagel Station is 17 minutes.

Grand Tropic Suites Hotel Surabaya Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 76 out of 218 reviews" "
Rating 8 - Good. 90 out of 218 reviews" "
Rating 6 - Okay. 33 out of 218 reviews" "
Rating 4 - Poor. 13 out of 218 reviews" "
Rating 2 - Terrible. 6 out of 218 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Ayyaz

Stayed 2 nights in Oct 2023

10/10 Excellent

Mike

Stayed 4 nights in Jul 2022

6/10 Okay

Parag

Travelled with group
Could have been better
Worn out old towels Hardly any water pressure in the shower No hand towels Two single beds joined together and sold as King bed ... Stained couch upholstery ... This hotel has seen better days. The only redeeming point is the breakfast, pool and the property grounds.
Stayed 1 night in Jul 2022

2/10 Terrible

DONNA

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, old property.
Stayed 9 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money hotel
Decent value for money hotel. Hardly any parking space
Stayed 1 night in May 2022

8/10 Good

Heriyanti

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a very clean hotel with very friendly staff.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Very accommodating! Thank you!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful Front Desk
Nice hotel and a very nice pool, the gathering point of the hotel. Special thanks goes to Evan, the Front desk supervisor, he went out of the way to help us, truly world class hotel service!
Stayed 2 nights in Jan 2020