Nippon Travel Agency Torisawa hotels

"Great staff. Clean. "

"The best thing is the spectacular view of Mount Fuji from the room balcony complete with a small fireplace. Staff Service is excellent. Glamping activities provided some complementary some with fees. There is no breakfast included for my stay. But the breakfasts and dinners we had were very good. Can be pricey but safe the hassle of looking for food. To really enjoy the stay I would suggest signing up for some of the activities provided. Property is tucked away on the hill. If you plan to move around. Rent a car. But the property is already a great place to chill away from the crowds."

"Buffet very good"

"Amazing experience."

"Good value for the money! "

"The whole ryokan experience was great with only 2 things that needs to be improved. First being the in-room dinner service: the staff didn't mention that meal was being served as courses and we thought the initial portion served was the entire thing. The rice was missing so I had to check with the reception on this. It was confusing on both ends as receptionist mentioned that the staff would have informed us that dinner is served 3 courses but we were not aware. Food was great and delicious but do not expect to take your own sweet time to eat. Staff will clear it within 1 hour even if you have not finished eating. Second thing was that the bidet was not working! Receptionist was informed twice and they said they will check it out but nothing was fixed.. was honestly really disappointed in this. The payable private onsen wasn't anything spectacular, not worth the JPY 3,300 IMHO. "

"This hotel has the best view for Mt Fuji. We got up 5:30 in the morning and enjoyed the sunrise and Pink Fuji. The best part was that we could enjoy the Mt Fuji from open air hot spring Onsen. It was the breath taking experience."

"Awesome place. The view of Fuji-san from the rooms is amazing! Make sure you book the mountain view."

"There was a lot of activities at the property. Even if I didn't go outside, there was enough things to do at the hotel that we cut our plans short to make sure we were back at the hotel early. Property was well-kept and clean."