Our stay was satisfactory overall. Initially a problem with payment as the lady couldn’t confirm I already paid so charged me again. I was refunded in the morning and a very gracious apology. Staff were brilliant, food was excellent. Bed was really comfortable but the room was really hot, no air con or fan to help. The pool and sauna/steam room was great.
Darren
2025 年 6 月入住 1 晚
10/10
Leocadie
2025 年 5 月入住 1 晚
10/10
Friendly staff - finding the front entrance was a little challenging.
Michael
2025 年 4 月入住 1 晚
10/10
Amanda
2025 年 2 月入住 1 晚
8/10
Paul
2025 年 2 月入住 2 晚
2/10
Wayne
2025 年 1 月入住 1 晚
4/10
Niall
2025 年 1 月入住 1 晚
8/10
Nice hotel but in bad need of a refurb. Furniture in the room is very dates & worn looking,carpets stink a bit. Outdoor hot tub was cold as was the pool. Bar was great & the band had it rocking.
Carl
2025 年 1 月入住 1 晚
10/10
Keith
2024 年 12 月入住 1 晚
10/10
Catherine
2024 年 12 月入住 1 晚
6/10
I was sold on Expedia's sell, it is an impressive buiding. However, despite advising reception of my delicate nature around noise - my room was on the street side. Passing traffic and lights from a Christmas tree and the shops had light filter past the curtains. I am absent rest - the point of a room. The Spa is a letdown. The walkway(s) are spectacular, the grand ballroom too. But everything is tired.
The communal spaces are so beautifully 1930' - a delight. My salad - duck was its own reward. The serving staff are brilliant.
Breakfast - fantastic, with Christmas tunes too - thank you.
However, if you are unsupportive of guests then you miss the point!
A carpark - an interesting concerpt
CLINTON
2024 年 12 月入住 1 晚
8/10
Lovely hotel, friendly staff, nice rooms, and loved the entrance with fab staircase. Nice bar and restaurant. Good breakfast options.
Cons. The room was very hot. Breakfast was ruined by music being played midway through my sitting. First of all it was loudly tested by the staff and then played consistenly so i had to leave. I think most people want a peaceful breakfast and don't wish to have loud music or listen to staff discussions. Other than that, I would recommend.
catherine
2024 年 11 月入住 1 晚
8/10
Enjoyed our stay but did not use the leisure facilities as the change rooms were dirty. People had clearly walked through change rooms with outdoor shoes so floor was filthy. Women’s had hair all over the floor. Breakfast was very good. Room was clean and spacious. Great for 1 night but would stay for the weekend as facilities were run down and dirty.
William
2024 年 9 月入住 1 晚
10/10
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Russell
2024 年 9 月入住 1 晚
8/10
All good but room was very warm during the night.
Terence
2024 年 9 月入住 1 晚
10/10
Russell
2024 年 9 月入住 1 晚
10/10
Russell
2024 年 9 月入住 1 晚
8/10
Very friendly staff throughout the hotel. Both breakfast and dinner were lovely. Room comfortable and clean. Would definitely return to this hotel.
Lena
2024 年 8 月入住 1 晚
8/10
真实旅客
2024 年 7 月入住 5 晚
10/10
真实旅客
2024 年 7 月入住 4 晚
10/10
We have always loved this hotel even though it is in the centre of small town.The entrance foyer is so welcoming lots of little places to sit. The staff are very helpful and friendly.Good breakfast. We ate in the hotel bar but there are other eateries in walking distance of the hotel.
Margaret
2024 年 6 月入住 3 晚
10/10
michael
2024 年 5 月入住 2 晚
8/10
N L
2024 年 5 月入住 1 晚
8/10
The hotel car park is a short walk from the hotel itself - not a big deal but worth bearing in mind if you have a lot of bags or kids or limited mobility. Rooms are well set up, small but have everything you need. Breakfast is disappointing - undercooked food, tired buffet, and they don't let you help yourself to the cooked breakfast buffet so you're at the mercy of the staff's ideas. I ended up with an unwanted lake of beans.