Crowne Plaza Wuxi City Center, an IHG Hotel

5.0 star property
Luxury Wuxi hotel in Liangxi District with 5 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Wuxi City Center, an IHG Hotel

Photo gallery for Crowne Plaza Wuxi City Center, an IHG Hotel

Exterior
2 bars/lounges
Down duvets, minibar, in-room safe, desk
2 bars/lounges
Café

Overview of Crowne Plaza Wuxi City Center, an IHG Hotel

8.2

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Parking included
  • Housekeeping
  • Room service
The price is HK$595
Price available on 2024/04/03

Location

18 Yonghe Road Nanchang District, Wuxi, Jiangsu, 214023
  • Popular LocationWuxi Museum15 min walk
  • Popular LocationNanchan Temple2 min drive
  • Popular LocationNanchan Temple Antique Market3 min drive
  • Popular LocationSanyang Parkson4 min drive
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Room options

Standard Room, 1 King Bed (High Floor)

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (High Floor Lounge Access)

cleanliness

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Canal View High Floor Lounge Access)

cleanliness

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Canal View Lounge Access)

cleanliness

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Lounge Access)

cleanliness

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (High Floor Lounge Access)

cleanliness

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Standard Room (Upgraded)

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 1 Single Bed

Standard Room

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 1 Single Bed

Presidential Suite, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Kitchen
LCD TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Canal View)

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

Standard Room, 2 Single Beds (High Floor)

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Wuxi

Located in Wuxi, Crowne Plaza Wuxi City Center, an IHG Hotel is in the city centre. Wuxi Museum and Changguangxi Shidi Kepuguan are cultural highlights, and some of the area's landmarks include Nanchan Temple Antique Market and Former Residence of Qian Zhongshu. Travelling with kids? Consider Liyuan Garden and Taihu Happy Park.

What's nearby

  • Nanchan Temple Antique Market - 3 min drive
  • Suning Plaza - 4 min drive
  • Wuxi Grand Orient Department Store - 4 min drive
  • Wuxi Yaohan - 4 min drive
  • Wuxi High-tech Zone - 6 min drive

Getting around

  • Suzhou New District Railway Tram Stop - 30 min drive
  • Pudong International Airport (PVG) - 147 min drive

Restaurants

  • 艺海国际酒店 - 6 min walk
  • 叁如匯 - 5 min walk
  • 凯宾斯基自助餐柏林咖啡厅 - 7 min walk
  • 阳光城市网吧 - 7 min walk
  • 满意楼 - 8 min walk

About this property

Crowne Plaza Wuxi City Center, an IHG Hotel

Luxury family-friendly hotel located in Liangxi District
Take advantage of a terrace, shopping on-site and a coffee shop/cafe at Crowne Plaza Wuxi City Center, an IHG Hotel. Treat yourself to hydrotherapy, a body treatment or a massage at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature brunch and more. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A ballroom, a 24-hour front desk and laundry services
Room features
All 400 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers or deep-soaking baths plus free toiletries and hairdryers
  • LCD TVs with cable channels and DVD players
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Paulaner Brauhaus
  • Feng Huang Lobby Lounge
  • Fang Yuan Cantonese
  • Cafe Berlin

Things to do

  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/games room
  • DVD player
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (1141 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • TV/satellite channels
  • DVD player
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: CNY 250.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kempinski Hotel Wuxi
Kempinski Wuxi
Wuxi Kempinski Hotel
Crowne Plaza Wuxi City Center Hotel
Crowne Plaza Wuxi City Center
Crowne Plaza Wuxi City Center an IHG Hotel
"Crowne Plaza Wuxi City Center an IHG Hotel"
Crowne Plaza Wuxi City Center, an IHG Hotel Wuxi
Crowne Plaza Wuxi City Center, an IHG Hotel Hotel
Crowne Plaza Wuxi City Center, an IHG Hotel Hotel Wuxi

Frequently asked questions

Does Crowne Plaza Wuxi City Center, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Wuxi City Center, an IHG Hotel?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Wuxi City Center, an IHG Hotel on 3 Apr 2024 start from HK$594.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Wuxi City Center, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Wuxi City Center, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Wuxi City Center, an IHG Hotel?

Check-in start time: 2 PM; check-in end time: 12:30 PM.

What time is check-out at Crowne Plaza Wuxi City Center, an IHG Hotel?

Checkout is at 11:30 AM.

Where is Crowne Plaza Wuxi City Center, an IHG Hotel located?

This family-friendly hotel is located in the city centre, within 2 mi (3 km) of Wuxi Museum, Nanchan Temple Antique Market and Nanchan Temple. Former Residence of Xue Fucheng and Qingming Bridge are also within 2 miles (3 km).

Crowne Plaza Wuxi City Center, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 69 reviews" "
Rating 8 - Good. 26 out of 69 reviews" "
Rating 6 - Okay. 12 out of 69 reviews" "
Rating 4 - Poor. 2 out of 69 reviews" "
Rating 2 - Terrible. 2 out of 69 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Palanisamy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch room, wifi worked, nice desk, upscale bathroom with both bath and shower, included rain forest nozzle. Staff is very friendly, usually greeting you with a smile and saying "Good morning," even when just walking by. No gift shop. Nice selection of sandwiches, sodas when going out for the day. Lucas, the concierge, was awesome. He knew I like Diet Coke and made sure I had one before leaving on a tour. The bar/cafe is iffy--for me. Live music, very loud, and hardly anyone in the cafe ... I think the music drives people away. It did me! I didn't want to have a nice drink and meal with that music pounding in my ears!! So I went elsewhere. But overall, top notch place, and great staff, with a working knowledge of English.
Stayed 3 nights in Sep 2019

10/10 Excellent

Lerusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD FOR BUSINESS
Good stay, clean, neat and convenient.
Stayed 3 nights in Aug 2019

8/10 Good

Hejian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent, except no power = nothing worked for more than 2 hours on Monday. Waited more than 30 min. for an elevator.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Mixed experience: not sure if I would stay again.
This is considered a "5 star" hotel in China. For a large international brand, there were issues: 1. Front desk staff was friendly and helpful, with most speaking proficient English. Sven was especially helpful. 2. Restaurant and wait staff were not as proficient with English. 3. Public areas were looking worn-out/dated. Chairs in restaurants were too low for the tables. 4. Food in restaurants was good, but service was slow. 4. Room service was fairly priced, but repeated things like forgetting silverware, condiments, or incomplete orders made the process not enjoyable. 5. One night, my child had a nose bleed. There was blood on the linens. Upon check-out we found we were charged an extra "cleaning fee" for this. While this type of charge may be common (?) in China, I have never had it happen in Europe, the United States or other Asian countries. For a minor incident over a 9 night stay, I thought this was a bit much. I had never had this happen to me in China before.
Stayed 8 nights in Jul 2018

8/10 Good

Colorful, SF, CA

Liked: Cleanliness, staff & service, room comfort
Location location location
Check-in is fast and a room with great view is assigned. Staff is very efficient and nice. The hotel’s decoration is golden tone and it reminds me China’s 1980s’ Canton area vulgarly decorating style. The room is a business suite and equipped with desk, basic business tools such as stapler, paper clips, eraser, etc. Internet cable is also ready. WiFi is free. However, they still use 1980s’ electric kettle and instant coffee. There is no brand name for anything. Location is terrible. It is not too far away from major attractions but public transportation is limited. It is not walking distance to anywhere. Also, because of the one-way traffic next to the hotel, it is very difficult for the local Didi drivers to find where the entrance is. This city has a dedicated lane for bike riders. However, because cars double park so frequently and occupy the bike lane, bike riders often have to risk their life being hit by a car.
Stayed 2 nights in Mar 2018

4/10 Poor

thomas

Liked: Cleanliness
Disliked: Staff & service
False advertising
There are multiple problems with this hotel. Most importantly, the rooms we rented were supposed to be 45 square meters large but the truth is that they were less than half the size - clearly false advertising - beware! Relatively speaking, the rooms are tiny. In addition, the service was well-meaning but poor, the restaurants were mediocre, and extra purchases were expensive (a bottle of water was the equivalent of more than $3, a small latte the equivalent of more than $11 ....). I would recommend other hotels in Wuxi that are better.
Stayed 5 nights in Dec 2017