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Crowne Plaza Zhongshan Xiaolan, an IHG Hotel

Photo gallery for Crowne Plaza Zhongshan Xiaolan, an IHG Hotel

Featured image
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Premium bedding, down duvets, memory-foam beds, minibar
Premium bedding, down duvets, memory-foam beds, minibar

Overview of Crowne Plaza Zhongshan Xiaolan, an IHG Hotel

Crowne Plaza Zhongshan Xiaolan, an IHG Hotel

4.5 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
18 Shengping Zhong Rd. Xiaolan, Zhongshan, Guangdong

Explore the area

  • Popular LocationSiu Lam Exhibition Center3 min walk
  • Popular LocationXiaolan People's Park4 min drive
  • Popular LocationDajialai Shopping Mall4 min drive
  • AirportFoshan (FUO-Shadi)48 min drive

Choose dates to view prices

About this area

Zhongshan

In the city centre, Crowne Plaza Zhongshan Xiaolan, an IHG Hotel is in an area with good shopping. Shoppers can check out Dajialai Shopping Mall, while everyone can enjoy the natural beauty of Xiaolan People's Park and Cha'an Park.

What's nearby

  • Siu Lam Exhibition Center - 3 min walk
  • Xiaolan People's Park - 4 min drive
  • Dajialai Shopping Mall - 4 min drive
  • Cha'an Park - 32 min drive
  • Cha'an Temple - 35 min drive

Getting around

  • Jiangmen East Railway Station - 20 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 66 min drive

About this property

Crowne Plaza Zhongshan Xiaolan, an IHG Hotel

Luxury hotel with restaurant and indoor pool
A restaurant, an indoor pool and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. All 311 soundproofed rooms provide free WiFi, free wired Internet and memory foam beds. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as fridges and coffee makers.
Crowne Plaza Zhongshan Xiaolan, an IHG Hotel offers 311 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: CNY 188 for adults and CNY 128 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 188 for adults and CNY 128 for children (approximately)
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Zhongshan Xiaolan Hotel
Crowne Plaza Xiaolan Hotel
Crowne Plaza Zhongshan Xiaolan
Crowne Plaza Xiaolan
Crowne Plaza Zhongshan Xiaolan
Crowne Plaza Zhongshan Xiaolan, an IHG Hotel Hotel
Crowne Plaza Zhongshan Xiaolan, an IHG Hotel Zhongshan
Crowne Plaza Zhongshan Xiaolan, an IHG Hotel Hotel Zhongshan

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 39 out of 121 reviews
5 - Excellent 32%
Rating 4 - Good. 53 out of 121 reviews
4 - Good 44%
Rating 3 - Okay. 20 out of 121 reviews
3 - Okay 17%
Rating 2 - Poor. 5 out of 121 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 121 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness
Stayed 1 night in Jun 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So convenience
Our stay is quite good. Location is excellent. A shopping mall is next to the hotel. So convenien.
Stayed 1 night in Apr 2019

2/5 Poor

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

1/5 Terrible

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor very dirty front desk not to helpful I walk out of the hotel same day the neighborhood not recommended very dirty street
Stayed 4 nights in Mar 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff , convenience location , and
Stayed 1 night in Feb 2019