{"id":10505,"date":"2021-04-20T01:00:05","date_gmt":"2021-04-20T01:00:05","guid":{"rendered":"https:\/\/www.expedia.com.hk\/stories\/welcome-to-the-all-new-expedia\/"},"modified":"2022-07-21T22:51:29","modified_gmt":"2022-07-21T22:51:29","slug":"welcome-to-the-all-new-expedia","status":"publish","type":"post","link":"https:\/\/www.expedia.com.hk\/stories\/3526\/welcome-to-the-all-new-expedia\/","title":{"rendered":"Welcome to the all-new Expedia"},"content":{"rendered":"

Hi Travelers,<\/strong><\/p>\n

Today is a big day for all of us here at Expedia. Why? Because it marks the beginning of a new journey and our unwavering commitment to you. We\u2019re creating a whole new Expedia, and we\u2019re building it around you.<\/p>\n

We know that travel is made better when you have a companion who really understands your wants and needs\u2014someone who \u201cgets\u201d you. You need more than just another travel company. From the moment you book, to the second you come back home, you need someone with you at every step of the journey.<\/p>\n

The past year was tough on everyone\u2014emotionally, financially, even physically. The pandemic affected many people\u2019s travel plans, seemingly all at once, and we weren\u2019t as prepared as we would have liked. But we listened, and we learned.<\/p>\n

The COVID-19 crisis made it clear that we needed a more direct way to get feedback from you, which led us to launch the Expedia Crew, a group of super Expedia users\u2014some of them fans, others not\u2014to tell us what\u2019s working and, more importantly, what\u2019s not. We\u2019ve already acted on much of the feedback. We\u2019ve added new ways for you to make booking and changing reservations easier, introduced filters to help you quickly find flexible booking options and added information on the latest health and safety measures implemented by travel providers.<\/p>\n

We also heard loud and clear that it was difficult for you to understand exactly what you were getting when selecting flights and accommodations with us, which is why we\u2019ve created an enhanced shopping experience that clearly outlines what\u2019s included in the rate you see. Whether it\u2019s understanding the differences between Basic Economy and Economy to knowing whether or not parking is included\u2014we\u2019re making it easier for you to get exactly what you need.<\/p>\n

And we want to make sure that it is easy for everyone to enjoy the full benefits of being an Expedia customer. Today we are announcing that we\u2019ll be integrating the Expedia Rewards program into our membership system, allowing 25 million of you to start earning points on every aspect of your travel experience the next time you log in.<\/p>\n

This is just the beginning. We\u2019ve got a lot of work ahead of us, but one thing is certain, there\u2019s no turning back. So join us as we forge a better future for travel, a future where you are never alone. Whenever it\u2019s time for you to get back out there, know that we are ready to lend a helping hand, every step of the way.<\/p>\n

See what’s new<\/a><\/p>\n

Sincerely,<\/p>\n

<\/p>\n

Shiv Singh
\nSenior Vice President and General Manager, Expedia Brand<\/p>\n","protected":false},"excerpt":{"rendered":"

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