I ask for bed to be changed and they said they couldn’t do it! a lot of stains on mattress pad and sheets.. Dirty towels on back of the mattress
Kenia
於 2024 年 5 月住了 4 晚
2/10 很差
Jordan
家人同遊
2024年6月7日
不滿:整潔度、職員與服務、設施服務和住宿狀況
sheets were not changed upon arrival, they claim to change them every 3 days. nobody was ever at the front desk for assistance, nobody ever answered the phone. sheets were dirty, floors were extremely dirty. housekeeping did not clean the sheets, they cleaned the bathroom with spray and “mopped” the floor with a broom and a dirty towel. refused to clean with at least a clean towel. lamps were hanging off the bathroom wall, locks were not present. housekeeping is rude. do not recommend.
Jordan
於 2024 年 6 月住了 3 晚
4/10 欠佳
frances
伴侶同遊
2024年6月3日
不滿:整潔度、設施服務和住宿狀況
Limited breakfast, ONLINE PROFILE VERY MISLEADING ROOM SMELLED
frances
於 2024 年 5 月住了 2 晚
2/10 很差
Amanda
2024年6月2日
不滿:整潔度和住宿狀況
We didn't end up staying in the hotel. It is not safe for anyone and we would not let our family be put in that position.
Amanda
於 2024 年 6 月住了 1 晚
6/10 一般
Cameron
2024年6月2日
讚好:職員與服務
不滿:整潔度
Room smelled of smoke, little dirty otherwise good!
Cameron
於 2024 年 6 月住了 1 晚
6/10 一般
Jasmine
2024年6月2日
讚好:整潔度、職員與服務和住宿狀況
Jasmine
於 2024 年 5 月住了 1 晚
2/10 很差
Patrice
親子同遊
2024年5月31日
不滿:整潔度、職員與服務和住宿狀況
Bedsheet had cigarette burns, had to change since first room didn't have a shower curtain, sink wasn't working, cigarette smell in the rooms
Patrice
於 2024 年 5 月住了 1 晚
10/10 優異
Phillip
家人同遊, 親子同遊
2024年5月30日
讚好:職員與服務和設施服務
We had a great stay the only had a few things like guest being loud and one of the workers coming in our room for an hour trying to get the phone to work, but we never even asked for a new phone or even use the phone but other than that had a great day
Phillip
於 2024 年 5 月住了 3 晚
2/10 很差
Kenneth
家人同遊, 親子同遊
2024年5月27日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Everything was old and stained. The staff was musty and funky.
Kenneth
於 2024 年 5 月住了 1 晚
2/10 很差
Diane
伴侶同遊
2024年5月26日
Our room had a very strong odour from the cleaning products as soon as we entered the room. Although the room did not look clean at all.The floor was dirty. The top blanket was very old and stained.. The sheets were stained. There was hair on the pillow case. Under the sheets were old blood stains that looked like someone got killed. We had to go purchase new sheets and a blanket. We did not want to leave as we travelled very far and both of us are not in the best health and very exhausted. Then we found out the toilet was blocked. My husband tried to call the front desk but the phone did not work. He went there and the man at the counter tried to give him a plunger to unclog it himself but he refused so he offered to switch us to another room but we did not want to pack up and leave we just wanted to toilet fixed. I then went there and asked for maintenance. He said there was none and he was alone. Again he wanted us to move. Then 3 more staff came out the back and they said someone would be there to fix it. An elderly man who was obviously annoyed came and unclogged it in a minute.