Dear Gregory,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Wencke BolsiusGeneral Manager

Dear Ga Man,Thank you for this positive feedback.We are delighted to hear that you found our location to be great and enjoyed the city view from your room. It's wonderful to know that you appreciated our cozy and safe atmosphere, as well as the cleanliness of our gym. Our team takes pride in providing personalized service, and we are glad that our front desk staff made a positive impression on you during your stay.Once again, thank you for your kind words and we hope to welcome you back in the future.We look forward to welcoming you again soon, Kind RegardsWencke BolsiusGeneral Manager

Dear Wing Chong,Thank you for taking the time to review your recent stay at the Swissotel Amsterdam. We are delighted that you have enjoyed your stay with us and hope to welcome you back in the near future. Kind regards,

Dear Hoi,Thank you for taking the time to review your recent stay at the Swissotel Amsterdam. I would like to express my apologies that your stay was not up to your standards and we hope to welcome you back in the near future to show your unsatisfactory stay was an exception. Kind regards,

Dear Sir/ Madam, We are pleased by your kind comments on Hotels.com in which you mentioned our great location and friendly, helpful staff. I will make sure to pass on your compliments to the rest of my team. We hope to have the opportunity to host you again for another pleasant stay with us! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

Dear Sir / Madam, We thank you for your time to provide us with a rating on Hotels.com regarding your recent stay at Swissotel Amsterdam. We are pleased to read that your stay was up to your satisfaction. Please know that we always strive for an experience worth a 10! If there is anything we can improve to enhance your stay, we are looking forward to receive this feedback. We thank you once again and we are looking forward to welcome you back anytime soon! Kind greetings, Harold Kluit General Manager Swissotel Amsterdam

Dear Chun Kit, It is great to read you had such a good stay thanks to our good location, rooms and beds ensuring you of a good night’s rest. We hope you visit us again. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

Dear Sir,Thank you very much for this kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

Dear Madam,Thank you for the time taken to share your experience of staying with us.We are glad you had a comfortable stay with us, we would like to mention that we do have different categories and sizes of rooms. We would be happy to assist in selecting a larger room for your next visit.We hope to welcome you back. Best wishes,Wencke Bolsius, Directora general

Dear Marilyn,We'd like to thank you for this positive feedback about your stay in our hotel.We are thrilled to learn that our central location provided you with the convenience you desired for dining and shopping in the vibrant heart of Amsterdam. It is also gratifying to know that the cleanliness of our rooms and the overall condition of Swissotel Amsterdam met your expectations, ensuring a pleasant stay.While we understand that you found our room amenities to be satisfactory, we continuously strive to provide exceptional facilities and comfort to all our guests. We are proud of our amenities from Switzerland by Pürovel and hope they added a touch of luxury to your experience.Our commitment to service is unwavering, and we are overjoyed that this was reflected during your time with us. The entire team is dedicated to creating memorable stays, and your acknowledgment is greatly appreciated.It would be our pleasure to have you return on another occasion. Very best wishes,Wencke Bolsius, General Manager

Dear Diane,Thank you for taking the time to share your feedback with us.We are delighted to hear that our prime location and the cleanliness of our hotel met your expectations and contributed positively to your stay.However, we regret to hear that the comfort of our beds and pillows did not align with your preferences. We also take note of your comments regarding the room temperature and are sorry to learn that it affected your comfort. Our rooms are indeed equipped with air conditioning, and we are always ready to assist our guests in finding a suitable temperature setting. Safety is a priority for us, and we are concerned about your experience with the bathtub. We will certainly look into this matter to ensure that all our guests feel secure using our facilities.We hope to welcome you back.Kind regards,Wencke Bolsius, General Manager

Dear Johanna,Thank you for this review!We are thrilled to read that you have enjoyed your stay and hope to welcome you back at Swissôtel Amsterdam soon.Kind regards,Wencke Bolsius, Hoteldirektorin

Dear Pratika,Thank you so much for leaving such a lovely review.It is heartening to hear that our central location provided the perfect starting point for your explorations in Amsterdam. We endeavor to offer convenience and accessibility to our guests, and your appreciation validates our efforts.Our team is thrilled to receive your praises for the exceptional customer service you experienced. At Swissotel Amsterdam, personalized service is a cornerstone of our hospitality, and we are glad that our staff made a lasting impression with their attentiveness and guidance.We are also pleased that you would recommend our hotel to others. Knowing that our guests are leaving with positive memories and a willingness to share them with others is the greatest recognition we can receive.It would be our pleasure to have you return on another occasion. Very best wishes,

Dear Jermaine,Thank you very much for this kind review.We are thrilled to learn that you enjoyed the cleanliness of your room and the service provided by our team. Our goal is to deliver exceptional guest experiences, and it's gratifying to know we met this during your visit.However, we regret to hear about the absence of wash rags in your room. We strive to cater to all our guests' needs and will look into this oversight to ensure a more comfortable experience for all future stays.We are also pleased that you found the amenities in your room to your satisfaction, contributing to a memorable and enjoyable stay.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

Dear Paola,Thank you for the time taken to share your experience of staying with us.We are delighted to hear that you found our service to be attentive and our rooms clean, as our team strives to maintain the highest standards of cleanliness.However, we regret to hear that the room size and bed comfort did not meet your expectations. While our room sizes are reflective of the typical historical Amsterdam architecture, we understand that comfort is subjective, and we are sorry that we did not exceed your expectations in this regard.We are continuously working on improving our hotel's condition and guest experience, and we sincerely appreciate your input. Your patronage is important to us, and we are committed to providing you with the quality and service you expect from Swissotel Amsterdam.We hope to welcome you back. Best wishes,Wencke Bolsius, General Manager

Dear Matthew,Thank you for sharing your experience with us.We are delighted to hear that you found our rooms to be clean and comfortable and our hotel staff to be very pleasant, reflecting our commitment to providing exceptional service.However, we deeply regret the inconvenience you experienced due to the World War 2 Remembrance Day and the impact it had on your stay. It is indeed our priority to ensure our guests are well-informed of any events that might affect their plans and we hope you can appreciate the exceptional character of the matter. Please be assured that your feedback is invaluable to us as it helps us to improve the experience of our guests. We trust that the positive aspects of your stay, including the friendliness of our staff and the condition of our hotel, will encourage you to return.We are looking forward to welcoming you again.Kind regards, Wencke Bolsius, General Manager

Dear William,Thank you very much for this kind review.We are delighted to hear that our team's efforts to accommodate an early check-in enhanced your experience with us. It is our pleasure to provide helpful recommendations to ensure our guests fully enjoy the vibrancy of Amsterdam's city center. Knowing that you appreciated the comfort of your room and the hotel's location is truly rewarding for us.Should your travels bring you back, we invite you to explore even more of what Swissotel Amsterdam has to offer.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

Dear John C,Thank you very much for this kind review.We're glad that you had a pleasant stay and that it lived up to your expectations.It's great to know we were able to help start your day off on the right foot with the wide selection of fresh and tasty options on our breakfast buffet.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

Dear Edmond,Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

Dear Stephen,Thank you very much for this kind review.It brings us great pleasure to know that the bath facilities contributed to a rejuvenating stay for you. We take pride in maintaining the high standards of our hotel condition to ensure every visit is memorable. Moreover, our dedicated team is thrilled that their commitment to service excellence has been acknowledged and appreciated.We are grateful for your commendation and it is guests like you that make Swissotel Amsterdam the establishment it is today.We hope to welcome you again to our hotel.Kind regards,Wencke Bolsius, General Manager

Dear Alfredo,Thank you very much for this kind review.We are thrilled to know that our central location provided you with the convenience to explore the historic heart of Amsterdam with ease. While we are pleased that you found our service to be exemplary, we recognize your observations regarding room amenities and hotel condition. Please rest assured that we constantly strive to maintain and improve our facilities to ensure a comfortable and enjoyable stay for all our guests. Your commendation on the cleanliness of our rooms is greatly appreciated, as our team works diligently to ensure our high standards are upheld. Thank you once again for choosing Swissotel Amsterdam, and we hope to continue being your preferred choice in the city.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

Dear Dianne,We'd like to thank you for this positive feedback about your stay in our hotel.It is rewarding to know that you had such a pleasant experience with us.Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be our pleasure to have you return on another occasion. Kindest regards,Wencke Bolsius, General Manager

Dear Rita,Thank you for reviewing your recent experience.It delights us to know that our prime location contributed significantly to the enjoyment of your visit, allowing you the convenience of exploring Amsterdam's historic heart with ease.Our team is overjoyed to receive your commendation for their dedicated service, and we are equally pleased that the views of Dam Square from your room added a touch of wonder to your stay.While we note your neutral sentiment on our room amenities, rest assured that we are committed to providing a comfortable and luxurious experience, reflective of the high standards we uphold at Swissotel Amsterdam.Thank you for your kind words on the cleanliness of our rooms and the overall condition of our hotel. We take great pride in maintaining our property to ensure guests like yourself can enjoy a memorable stay.We all look forward to welcoming you back in the future.Kind regards,Wencke Bolsius, General Manager

Dear Monika,Thank you for your review. We are happy to read that you have enjoyed the tranquility of the hotel despite the business of the city centre. We also really appreciate the positive words about our staff and the cleanliness of your room. Your well-being is important to us and it is nice to hear that we were able to contribute to this.We hope to welcome you back soon!Kind regards,Wencke Bolsius, General Manager

Dear John,Thank you kindly for taking the time to leave such a nice review.We are pleased that our standards met your expectations and you had an undisturbed nights rest.We look forward to seeing you again on future occasions.Best regards,Wencke Bolsius, General Manager

Dear Christine,We are delighted to hear that you appreciated the cleanliness of our hotel, the spaciousness and modern amenities of our rooms, the lovely view, and our central location. It is always our aim to provide a comfortable and convenient environment for our guests.However, we regret to hear that you experienced noise disturbances during your stay. Our guest rooms usually offer a peaceful retreat with soundproofing, and it is concerning to know this was not your experience. We also note your comment regarding the staff entry despite the 'Do Not Disturb' sign. Please rest assured, we respect our guests' privacy and this occurrence is certainly not reflective of our standard protocol.We are pleased to have been able to accommodate an early check-in for you, allowing you to start enjoying your stay without delay. Our team strives to provide personalized service and ensuring that your time with us is relaxing and enjoyable from the moment you arrive.We hope to welcome you again.Kind regards,Wencke Bolsius, General Manager

Dear Geoffrey,We are delighted to hear that our central location provided a convenient base for your explorations in Amsterdam.We also appreciate your positive remarks regarding the cleanliness of our rooms, the condition of the hotel, and the quality of service you received. Our team strives to maintain high standards in every aspect of our guests' stay, so it is rewarding to know these efforts have resonated with you.The amenities in our rooms, including the comfortable bedding and modern facilities, are designed to offer a relaxing and invigorating environment, and we are glad you enjoyed these features.We look forward to the pleasure of welcoming you back again in the future.Many thanks,Wencke Bolsius, General Manager

Dear Susan Marie,Thank you so much for taking the time to leave such a nice review.We are so happy to hear that you and your family felt warmly welcomed and well-cared for during your stay. Your commendations regarding the attentive assistance provided in light of your mishap are greatly valued. Furthermore, we are delighted that the central location of our hotel contributed positively to your stay, making it convenient to explore the vibrant surroundings of Amsterdam.Wishing you all the best and looking forward to your next visit!Kind regards,Wencke Bolsius, General Manager

Dear Angela,We are thrilled to hear that our central location contributed positively to your stay, providing easy access to the heart of Amsterdam's historic city center.Your appreciation for the impeccable cleanliness of our hotel and the efficiency of our friendly staff is very encouraging to us all.It is also wonderful to know that the amenities provided in your room met your expectations and enhanced your comfort.Wishing you all the best and looking forward to your next visit,Wencke Bolsius, General Manager

Dear Takuya,We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Kind regards,Wencke Bolsius, General Manager

Dear Richard,It is heartwarming to read that our hotel stood out as the nicest during your journey through Belgium, Luxembourg, and the Netherlands.Your commendations regarding the quiet and comfortable room, along with the outstanding service provided by our staff, truly resonate with the personalized service we strive to deliver at Swissotel Amsterdam.We are delighted that Swissotel Amsterdam will be your hotel of choice for future visits, and we eagerly look forward to welcoming you back.Kind Regards,Wencke Bolsius, General Manager

Dear Mr. Todd,We are delighted that your stay was satisfactory and that you appreciated the quality of our services and the cleanliness of your room.It would be a pleasure to receive you again.Regards,Wencke Bolsius, General Manager

Dear Ms. Amy,We'd like to thank you for this positive feedback about your stay in our hotel.We are thrilled to hear that our prime location served you well during your stay and contributed positively to your Amsterdam visit.It is especially rewarding to learn that our reception staff were able to enhance your experience with their friendly service and helpful information. Our team takes great pride in delivering personalized service, and your acknowledgment is truly appreciated.The spaciousness, cleanliness, and comfort of your room are aspects we consistently strive to maintain and improve, and it's gratifying to know these efforts resonated with you.It would be a pleasure to welcome you back. Best wishes,Wencke Bolsius, General Manager

Dear Sir,It's a real reward to receive such a great review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We look forward to welcoming you again. Best regards,Wencke Bolsius, General Manager

Dear Ms. Duvall,We appreciate that you took the time to share your experience with us.We are thrilled to hear that our central location provided the perfect base for your Amsterdam adventures and that the attentive service from our staff contributed to a memorable stay. It's also rewarding to know that the breakfast inclusion and room upgrade enhanced your visit. We appreciate your observation regarding the accessibility of the bathtub. While we aim for modern comfort in our bathrooms, we understand that the design may not be convenient for everyone. Your feedback is valuable to us, and we will certainly consider it for future improvements. It's wonderful to learn that the tranquility of your room allowed for great people watching without any disturbance from the outside noise. We're also glad that the in-room bottled water and the quality of our bathroom amenities were to your satisfaction.We would be delighted to welcome you back for another stay in the future. Best wishes,Wencke Bolsius, General Manager

Dear David,Thank you for sharing this review of your time at our hotelWe are delighted to hear that our prime location contributed to the convenience of your visit, allowing for easy access to local sights and transportation. It is gratifying to know that our staff's dedication to service played a key role in enhancing your stay.We look forward to welcoming you back.Best wishes,Wencke Bolsius, General Manager

Dear Guest,We appreciate the time you have taken to provide us with your feedback.We're truly sorry to hear that your experience did not meet your expectations. We pride ourselves on our exceptional service and the high-quality amenities we offer, as confirmed by our ALLSAFE cleanliness and prevention label. While our historical building's structure does limit some room views, we strive to ensure every guest enjoys a comfortable and pleasant stay in our well-appointed rooms. Our staff remains at your disposal during the entirety of your stay to discuss possible solutions to issues that may arise. We take all comments seriously and will look into the concerns you've raised.We hope that you will give Swissôtel Amsterdam another chance to provide you with an outstanding experience in the future. Wencke Bolsius, General Manager

Dear Svein,Thank you for taking the time to write a review. We appreciate that you took the time to share your experience with us.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you again to our hotel in the future.Kind regards,Wencke Bolsius, General Manager

Dear Ms. rachel,We thank you for taking the time to provide us with your feedback.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We look forward to the pleasure of seeing you again on a future visit. Best regards,Wencke Bolsius, General Manager

Dear Sir,Thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you on your next visit to our hotel. Best wishes,Wencke Bolsius, General Manager

Dear Milena,Thank you very much for your kind review regarding your stay.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to welcoming you back on a future visit.Kind regards,Wencke Bolsius, General Manager

Dear Emily,Thank you for sharing your experience at our resort.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,Wencke Bolsius, General Manager

Dear David, Thank you for taking the time to share this review of your experience.We regret to hear about your experience with the bedding configuration and the TV system. Our Swiss Select Rooms are indeed equipped with luxurious high-top king beds and it seems there was an oversight in preparing your room. We apologize for any inconvenience this may have caused. Regarding the TV, our accommodations include flat-screen TVs with cable channels, and we are sorry to hear that you encountered difficulties with the digital channels. We will certainly look into this matter to ensure our guests can enjoy a variety of international programming.We hope that you will allow us the opportunity to welcome you back in future. Best regards,Wencke Bolsius, General Manager

Dear Mr. Nigel,Thank you for taking the time to share your opinion with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon, Best regards,Wencke Bolsius, General Manager

Dear Joshua,Thank you for this positive feedback.We're thrilled to hear that our central location contributed positively to your stay and that you found our hotel to be up to standard in terms of cleanliness and service. We continually strive to offer the utmost comfort and convenience to our guests, and it is gratifying to know that we were able to meet your expectations. We appreciate your feedback on the room amenities as well, as it helps us to improve our guest experience.We hope to welcome you back in the future.Best wishes,Wencke Bolsius, General Manager

Beste Sabine,Wat fijn dat u zo genoten heeft van uw verblijf bij ons.We zijn verheugd te lezen dat u de netheid van uw kamer, de staat van ons hotel, de service en de voorzieningen in uw kamer zo positief heeft ervaren. Het is goed om te horen dat ons toegewijde team en de hoge standaarden die wij hanteren, zoals vastgelegd in ons ALLSAFE-label, aan uw verwachtingen hebben voldaan. Onze locatie in het hart van het historische centrum, de persoonlijke service en de exclusieve Pürovel voorzieningen dragen bij aan een onvergetelijke ervaring voor onze gasten.Een volgende keer staan we graag weer voor u klaar.Hartelijke groeten,Wencke Bolsius, General Manager