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安克雷奇市中心/西普克里克溫德姆溫蓋特酒店的評價

2.5 out of 5
安克雷奇市中心/西普克里克溫德姆溫蓋特酒店
111 W Ship Creek Ave, Anchorage, AK

評價

7.4

不錯

10 分評分，優異；1008 則評價中有 338 則" "
8 分評分，不錯；1008 則評價中有 290 則" "
6 分評分，一般；1008 則評價中有 166 則" "
4 分評分，欠佳；1008 則評價中有 114 則" "
2 分評分，很差；1008 則評價中有 100 則" "

7.4/10 

整潔度

8.0/10 

職員與服務

7.2/10 

設施服務

7.0/10 

住宿狀況

7.0/10 

環保程度

評價

10/10 優異

Wei

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
免费接送服务方便，态度热情！
於 2024 年 2 月住了 1 晚
Wingate (Lola) 於 2024年2月15日的回應
Wei,Thank you for the wonderful review and we hope to see you again soon.

6/10 一般

YA-CHU

不滿：職員與服務
沒有機場接駁車，被騙了
於 2019 年 2 月住了 1 晚

4/10 欠佳

Leisa

家人同遊
不滿：住宿狀況
The staff were great and helpful. The hotel was very old and run down. Not the cleanest.
於 2024 年 5 月住了 1 晚

10/10 優異

Amanda

家人同遊, 寵物同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect!!! Beautiful scenery, clean room and wonderful staff. Worth it!!!
於 2024 年 5 月住了 3 晚

10/10 優異

Glenn

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

4/10 欠佳

Anais

O
於 2024 年 5 月住了 4 晚

4/10 欠佳

WEBB (ROMEOVILLE)

伴侶同遊, 多人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Service was grate, location too far from main attractions, but the hotel provided free transportation to and from any attractions. Just a phone call away. The hotel was a bit run down and the breakfast pretty sparce. The staff worked very hard to provide good service. For that I was very Thankful.
於 2024 年 5 月住了 2 晚

4/10 欠佳

Austin

讚好：職員與服務
不滿：整潔度
於 2024 年 5 月住了 1 晚

6/10 一般

Clive (Mapleton)

不滿：設施服務
Old. Needs an update, clean and repaint. Area is uninspiring.
於 2024 年 5 月住了 2 晚

10/10 優異

Terry

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good shuttle service
於 2024 年 5 月住了 1 晚

4/10 欠佳

Deb

不滿：整潔度、設施服務和住宿狀況
Bathroom was fithy dirty soap with hair on it. Door wouldnt lock, safty latch fell off. Window lock broke off ( 3rd floor so really didnt matter) no screen, so bugs. Was never any coffee or hot water for tea. Front desk girl was new and very nice
於 2024 年 5 月住了 2 晚

10/10 優異

Doreen

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Homeless in the area but great. Recommend. Location is good.
於 2024 年 5 月住了 1 晚

2/10 很差

Jorge Eduardo

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Estuve tres noches y jamás hicieron la limpieza de la habitación, desde el primer día el desayuno se acaba antes de las 8 am, por que no compraron huevos, las paredes y techos son de papel por lo que hay muchísimo ruido de las demás habitaciones, pasos, voces, cada vez que arrastran algo es insoportable Desde la primera noche encontré platos con restos de comida debajo de la cama de los huéspedes anteriores No tiene caja fuerte La televisión es de hace más de 20 años En verdad no se hospeden aquí engaña con fotos decentes
於 2024 年 5 月住了 4 晚

6/10 一般

John (Lewisville)

The room smelled musty. The tile in the bathroom had giant cracks in 2-3 of the large tiles. The shower curtain was too short for the tub. A rough place to stay.
於 2024 年 5 月住了 1 晚

4/10 欠佳

James

家人同遊
不滿：整潔度、設施服務和住宿狀況
Pizza left in refrigerator by past guest. Dirty glove from housekeeping left in a plastic cup by the sink, ice bucket used and pushed behind the tv. We left the front desk know the problems. They moved us to another room where the heat and ac were both on, with the window open. The room was cleaner though.
於 2024 年 5 月住了 1 晚

6/10 一般

Marisa

商務旅客
It was standard
於 2024 年 5 月住了 4 晚

10/10 優異

Richard

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Excellent staff suppport even though they were short handed. Facilities somewhat run down. Needs carpet and paint.
於 2024 年 5 月住了 1 晚

4/10 欠佳

Pierre

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Carpet need to be replaced because of stained and patches becoming unglued. Tapestry need to be replaced because of patches
於 2024 年 5 月住了 1 晚

10/10 優異

Marcel

於 2024 年 5 月住了 1 晚

4/10 欠佳

Pamela

家人同遊
不滿：職員與服務和住宿狀況
This is a very old hotel and even though they say it has been renovated, the rooms were old…the carpeting is worn; the bedspreads are worn; grout around shower and floor dirty. Very unorganized at check in. There was what appeared to be a new clerk at the desk who had a problem and went to get some help. At this point there were 5-6 (rooms) people waiting to check in. The woman who came out scolded the new clerk for not coming to get her sooner. Apparently she was busy doing house keeping and cleaning rooms. The hotel is hotel and th8nk in the rooms are worn (carpeting & bedspreads) even though the website says renovations have been done. It is also very unusual in these days to stay in a hotel without coffee in the rooms. We were told there’s 24 hour coffee in the lobby but who wants to come downstairs in the pjs to get coffee. I do want to compliment the shuttle drivers. The evening driver drove us to the restaurant we wanted to go and told us to call when we were ready to be picked up. The morning driver had to take us to the airport at 4am. I definitely would not recommend your hotel.
於 2024 年 5 月住了 1 晚

2/10 很差

Eric

家人同遊
不滿：整潔度和住宿狀況
Expected more from the Wyndham brand. Too many problems to list, but only second time in my life that I’ve left a reservation despite no refund and went to stay somewhere else.
於 2024 年 5 月住了 2 晚

6/10 一般

Gilles

Xxxx
於 2024 年 5 月住了 1 晚

2/10 很差

Jacqueline (savannah)

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Upon arrival at the hotel we were told there was no king bed room available though I had paid for 4 nights over 4 months ago. After 15 minutes and much haggling we were given a king bed room. The bed did have sheets on it but no mattress pad.There was no television as cable was out for all 4 days! Limited heat in the room but they were working on it. 2nd day we went to front desk to request the room be made up ( no cards for room doors) and specifically asked for toilet paper as there was none in the room. Told them we would be gone sightseeing all day. Called hotel that evening to be told no tv still. We stayed at another hotel. Called back on day 3 still no tv and heat. Came back on day 4 to a room that hadn’t been cleaned, no tv yet, no toilet paper ,and be told the laundry room (one of the reasons I booked this hotel) couldn’t be used because the coin machine was jammed and no supervisor was around and wouldn’t be for a couple of days. As we were leaving on a cruise the next evening we had to go out to a laundromat. This hotel is located in a commercial area near the train depot which was expected but what I didn’t know was there was a huge tent city of homeless people all over across from the hotel. It felt very unsafe as these folks wandered around the hotel and stood outside our first floor window (3 feet away from us). The lady at the front desk advised us not to walk to dinner (0.3 mile away) because we had to cross through the homeless camps.
於 2024 年 4 月住了 4 晚

8/10 不錯

Sarah

讚好：整潔度和職員與服務
於 2024 年 5 月住了 1 晚

10/10 優異

Cedrick

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very easy going
於 2024 年 5 月住了 1 晚

8/10 不錯

Andrea

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is located right behind the train station. At least during the time of the year we were there, not many trains seemed to be working, so noise wasn't a big issue. The room we got had a weird smell, but we were only staying for a night, so no big issue either. Breakfast was ok.
於 2024 年 4 月住了 1 晚

2/10 很差

Derek

家人同遊, 親子同遊
不滿：整潔度、設施服務和住宿狀況
When we got to our room there is a huge stain in the carpet, garbage bag hanging off a light and the window was open and wouldn’t shut all the way. Night two there was no hot water, took cold shower and then went to talk to staff about it and it is a known issue. Which they eventually fixed. Location is great minus the homeless camp across the street and tiny parking lots. Will not be staying here again.
於 2024 年 4 月住了 4 晚

2/10 很差

Patrick

不滿：整潔度和住宿狀況
Several screens missing from windows, trash around the property, along with a large homeless population. Never checked in and stayed somewhere else
於 2024 年 4 月住了 2 晚

2/10 很差

Laurie

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This property is in VERY poor condition!! We were supposed to stay 7 nights, one was enough for us!!if not for the night manager we would not have even done that!! Morning manager was rude and didn't help us at all!!
於 2024 年 4 月住了 7 晚

8/10 不錯

Andrea

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

2/10 很差

Alec

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Sherry (LYNNWOOD)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are nice and helpful. It's about 20 minutes walking distance from the hotel to the downtown areas. The staff always would like to transfer us by a hotel shuttle bus.
於 2024 年 4 月住了 2 晚

10/10 優異

Brandon

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect customer service
於 2024 年 4 月住了 1 晚

8/10 不錯

Yolanda

讚好：整潔度、職員與服務、設施服務和住宿狀況
Liked it
於 2024 年 4 月住了 5 晚

8/10 不錯

Marilee

讚好：整潔度、職員與服務和住宿狀況
Near homeless encampment
於 2024 年 4 月住了 1 晚

4/10 欠佳

Charles

不滿：住宿狀況
Was told the pool was heated, which was the entire reason we chose this hotel. It was in fact ICE COLD. The room was so hot that we had to sleep with the window open EVEN AFTER I unplugged the auxiliary heater and already had the thermostat on the wall unit turned off by 4pm. At 9am the room was still above 80 degrees and the heater was still cranking out heat. Poor & never again
於 2024 年 4 月住了 1 晚

6/10 一般

Rebecca

讚好：整潔度
於 2024 年 4 月住了 1 晚

6/10 一般

Kaci (Wasilla)

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We were grateful to only be sleeping here while we were in town over night. There was mold in the bathroom. The window barely closed. The air conditioning unit was loud inside and outside. The area for food was crowded and under filled. The staff while pleasant and somewhat helpful were not the most efficient or caring. We’ll choose another option next time.
於 2024 年 4 月住了 2 晚

2/10 很差

Gina

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Didn’t like anything. Toilet was dirty in the room and there was a weird stain on the couch. We asked to change rooms but they were booked. Would not recommend staying here. It was awful. Will never come back.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Beate Margarete

讚好：整潔度
不滿：設施服務和住宿狀況
Kein Licht im Bad und Vorraum wo sich das Waschbecken befindet. Konnten es nicht beheben, Kein Duschen möglich deshalb.Auch kein anderes Zimmer bekommen. Fernseher funktioniert auch nicht.
於 2024 年 4 月住了 1 晚

6/10 一般

Orville

伴侶同遊, 寵物同遊, 商務旅客
讚好：職員與服務、設施服務和住宿狀況
It was a good stay They need to pick up on rooms tv Coffe General maintenance
於 2024 年 4 月住了 1 晚

6/10 一般

Michelle (North Pole)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We have stayed at this property many times. It is easily accessible and very pleasant. This time, even though we had reserved a King Room, it was not available. We were given a double queen room. Which was satisfactory, but not what we had desired. The check-in clerk was very nice. I would still stay here again.
於 2024 年 4 月住了 1 晚

10/10 優異

Stephanie

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

Andrea

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚

2/10 很差

Harold

不滿：整潔度和住宿狀況
Bathroom was disgusting falling apart, door wouldn’t close, paint peeling off wall and ceiling from water damage
於 2024 年 4 月住了 2 晚

8/10 不錯

Beate Margarete

讚好：職員與服務
Shuttle kostenlos zum Bahnhof und Flughafen und in die Stadt. Frühstück alles Plastik oder Papier Abgewohntes Hotel
於 2024 年 4 月住了 1 晚

6/10 一般

Jessica (Homer)

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
I think the staff are doing a great job. They were incredibly kid to my son and I. Unfortunately, the property is mismanaged. There appears to have been a shift in ownership. Our room smelled of rotten cheese, the sink was leaking and the carpeted floor was soaked. The flooring was warped due to the water leak. Please stop allowing damaged rooms to be occupied.
於 2024 年 4 月住了 2 晚

8/10 不錯

William

讚好：整潔度和職員與服務
distance from downtown
於 2024 年 4 月住了 2 晚

8/10 不錯

Richard

讚好：整潔度和職員與服務
good
於 2024 年 1 月住了 4 晚

6/10 一般

Stephanie

商務旅客, 多人同遊
不滿：整潔度和住宿狀況
Older than it seems in pictures and cleanliness could be much better
於 2024 年 4 月住了 1 晚