4/10 欠佳
Oi Ying
多人同遊
2024年4月3日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Avoid Waiheke Island Resort! Had a terrible experience where our room was completely not clean even when first checked-in! Dirty and unprepared, bedsheet unmade, towels all over toilet, used coffee cup in kitchen. Staff were unhelpful with insufficient follow-ups, even hanging up on us. They moved us to a worse room without the view we paid for to settle and couldn't reach them anymore to assist luggage up and down the stairs changing over rooms. No follow-up or proper apology, hair still spot on “cleaned” bedsheet. Don't waste your time and money here!
Oi Ying
於 2024 年 3 月住了 1 晚