Honestly, the hotel itself was fine. Nothing special but friendly enough front desk service and a clean room. However, I've rated it so low because of the despicable service at the hotel's restaurant. We waited over an hour for our appetizer... never came. Since we were just arriving we were starving and had a tired, yet very patient (considering), 5-year-old. We were super dissapointed in the (lack-of) service and asked to just pay for our drinks so we could leave. Even after asking for the bill, letting 20 more minutes pass, it took us getting up to leave to get the servers attention to actually bring us the bill for our drinks. Waste of time and money.