The decoration and facilities of the hotel are too outdated.
Ying Xiong
於 2023 年 7 月住了 2 晚
10/10 優異
chenzi
家人同遊, 商務旅客
2022年7月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
chenzi
於 2022 年 7 月住了 2 晚
8/10 不錯
Jorge
家人同遊
2024年5月27日
讚好:設施服務
Staff very friendly and helpful.
Jorge
於 2024 年 5 月住了 3 晚
10/10 優異
Rachel
家人同遊
2024年5月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property with spectacular views. An oasis from the busyness of Banff, with easy bus and shuttle transport to the center of town. Walking distance from the gondola and hot springs. A comfortable and peaceful hotel.
Rachel
於 2024 年 5 月住了 2 晚
8/10 不錯
Geoff
2024年5月27日
讚好:整潔度、職員與服務和住宿狀況
Beautiful setting, good service, and wonderful decor. It was our anniversary and a bottle of champagne was waiting for us-a nice and classy touch.Was disappointed that the steam room was not working. Had planned to go for a swim and swim lengths but too crowded-might consider a lane for laps or a lane and a schedule. When I looked at the menu for Elan it only showed the 4 and 7 course meals-could not determine if other things were available
Geoff
於 2024 年 5 月住了 1 晚
10/10 優異
Harold
2024年5月26日
讚好:整潔度、職員與服務和住宿狀況
Harold
於 2024 年 5 月住了 2 晚
10/10 優異
Jacqueline
家人同遊
2024年5月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Surrounded by incredible views and nature - spectacular location, and close to amenities.
Jacqueline
於 2024 年 5 月住了 2 晚
4/10 欠佳
Teiko
多人同遊
2024年5月22日
讚好:整潔度、設施服務和住宿狀況
I drank one of the paid water bottles provided in the room, and it said $6. When checking out, I mentioned this and had it added to the bill. So, when I checked the receipt now, the refreshment was $21. I was charged $21 plus tax for just one bottle of water. I feel like my enjoyable stay was wasted.