Dear KWOK KUI,Thank you for taking the time to share your feedback with us. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience if you allow us to earn back your trust. We assure you that we will do our best to give you the great hotel experience that so many of our guests have grown fond of.Best regards,Wipak PunhawanleetragulGeneral Manager
8/10 不錯
Yee Shan
多人同遊
2024年1月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yee Shan
於 2024 年 1 月住了 3 晚
Willy 於 2024年1月24日的回應
Dear Yee Shan,Thank you for the rating of our hotel. We look forward to welcoming you back to us shortly.Best regards,Wipak PunhawanleetragulGeneral Manager
8/10 不錯
YI-HSUN
2024年1月16日
讚好:整潔度、住宿狀況和客房舒適度
環境不錯,但是設備很多損壞
YI-HSUN
於 2024 年 1 月住了 2 晚
Willy 於 2024年1月16日的回應
Dear YI-HSUN,Thank you for your feedback. We look forward to welcoming you back to us shortly.Best regards,Wipak PunhawanleetragulGeneral Manager
8/10 不錯
Sin Ka
2023年9月7日
讚好:整潔度、職員與服務和客房舒適度
Sin Ka
於 2023 年 8 月住了 3 晚
Willy 於 2023年10月30日的回應
Dear Sin Ka,Thank you for the rating of our hotel. We look forward to welcoming you back to us in the near future.Best regards, Wipak Punhawanleetragul General Manager
10/10 優異
CHOWCHIWAIALEX
家人同遊
2023年8月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHOWCHIWAIALEX
於 2023 年 7 月住了 1 晚
Willy 於 2023年8月3日的回應
Dear Chi Wai Chow,Thank you very much for the great review of our hotel. We are extremely delighted to learn that you enjoyed your stay with us. We all look forward to the next pleasant opportunity of welcoming you back and revisiting us in the near future.Best regards,Wipak PunhawanleetragulGeneral Manager
Dear Wing,Thank you for taking the time to share your feedback with us about the room accommodation's condition and the breakfast option while we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience if you give us a chance to earn back your trust. We can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.In the case of many rats on the roadway at night you referred to. We have to clarify this issue that the street area is outside the responsibility of the hotel grounds and it is a public area of the community which is beyond our management.Best regards,Wipak PunhawanleetragulGeneral Manager
Dear Man Ting Ho,Thank you for taking the time to share your feedback with us while we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience if you give us a chance to earn back your trust. We can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best regards,Wipak PunhawanleetragulGeneral Manager
10/10 優異
WAI CHING
家人同遊
2023年3月14日
讚好:整潔度、職員與服務和住宿狀況
WAI CHING
於 2023 年 3 月住了 3 晚
Willy 於 2023年3月23日的回應
Dear Wai Ching Yick,Thank you for the great rating of our hotel. We are delighted that you enjoyed your stay with us. We all look forward to the next pleasant opportunity of welcoming you back and visiting us again in the near future.Best regards,Wipak PunhawanleetragulGeneral Manager
Dear Kam Lai Cheng,Thank you for the positive review of our hotel. We are delighted that you enjoyed your stay with us. We all look forward to the next pleasant opportunity of welcoming you back and visiting us again in the near future.Best regards,Wipak PunhawanleetragulGeneral Manager
10/10 優異
Man Kit
2023年1月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Man Kit
於 2023 年 1 月住了 2 晚
Willy 於 2023年3月8日的回應
Dear Man Kit Lai,Thank you for the great rating of our hotel. We are delighted that you enjoyed your stay with us. We all look forward to the next pleasant opportunity of welcoming you back and visiting us again in the near future.Best regards,Wipak PunhawanleetragulGeneral Manager
10/10 優異
真實旅客
2022年11月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2022 年 10 月住了 2 晚
Willy 於 2022年11月23日的回應
Dear Anonymous,Thank you for the great rating of our hotel. We are glad that you enjoyed your stay and hope to see you again in the near future.Sincerely,Wipak PunhawanleetragulGeneral Manager
8/10 不錯
Chi Ho
家人同遊
2022年10月6日
讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
Not bad
The room is spacious and comfy but refurbishment is needed.
Chi Ho
於 2022 年 9 月住了 4 晚
Waraluck 於 2022年10月6日的回應
Dear Chi Ho,Thank you for taking your time to sharing about your recent stay with us. We are glad that you have enjoyed the overall stay at our hotel. It is our hope you will come back and visit us again in the near futureBest Regards,Waraluck Chutikunakorn Executive Assistant Manager
8/10 不錯
Chun Yin
多人同遊
2022年7月23日
讚好:職員與服務、住宿狀況和客房舒適度
Big room, tiny toilet
The room is big, but the toilet is the smallest compared with other hotels. It’s even hard to turn your body in the toilet. Why do they make such a tiny toilet while there is plenty of space?
Chun Yin
於 2022 年 7 月住了 2 晚
Waraluck 於 2022年7月28日的回應
Dear Chun Yin,
Thank you for choosing Bandara Suites Silom, Bangkok and thank you for taking the time to review on your recent stay with us.
We appreciate your feedback, please accept our apologize that some aspects did not meet expectations like the toilet in the room. Your mentioned point have already been brought to our team for further improvement.
Once again, thank you for your time to give us feedback. We look forward to welcoming you back again in the future.
Sincerely,
Waraluck C.
Executive Assistant Manager
Dear Co,
Thank you very much for taking the time to complete our on-line survey questionnaire. With this we are able to evaluate and improve our services from your feedback.
Best regards,
Chawin T.
Front Office Manager
Dear Anonymous,
Thank you very much for your review of Bandara Suites Silom Bangkok.
We are so thrilled to read you have enjoyed our central location and we provide tuk-tuk service to get around the local area. We are very fortunate to be within walking distance to shopping malls, restaurants, bars and of course with BTS and MRT systems which can take you almost anywhere in central Bangkok.
We look forward to welcoming you back again in the near future.
Best regards,
Chawin T.
Front Office Manager
10/10 優異
真實旅客
2020年2月13日
讚好:職員與服務、設施服務和住宿狀況
真實旅客
於 2020 年 2 月住了 5 晚
Emi - Guest Relations Supervisor 於 2020年2月13日的回應
Dear Anonymous, Thank you very much for your review of Bandara Suites Silom Bangkok. We are looking forward to welcoming you back again in the near future. Best regards,
8/10 不錯
真實旅客
家人同遊
2020年2月8日
讚好:職員與服務和住宿狀況
中國客極少,幾乎沒有,大多是日本及歐美客人,住了5晚覺得不錯.
真實旅客
於 2020 年 1 月住了 1 晚
Win 於 2020年2月10日的回應
Dear Anonymous,
Thank you very much for your review of Bandara Suites Silom Bangkok.
We are thrilled to read you have enjoyed your stay and friendliness of our team members .
We look forward to welcoming you back again in the near future.
Best regards,
Chawin T.
Front Office Manager
6/10 一般
真實旅客
2020年2月5日
真實旅客
於 2020 年 2 月住了 1 晚
Emi Guest Reations Supervisor 於 2020年2月6日的回應
Thank you for staying at Bandara Suite Silom Bangkok. We are looking forward to welcome you back soon.
8/10 不錯
Sze Man
商務旅客
2020年2月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體感覺良好
Bts 與酒店大概有十分鐘距離,但沿路均有食店,購物都非常方便,酒店房間整潔,職員服務態度良好
Sze Man
於 2020 年 1 月住了 2 晚
Emi _Guest Relations 於 2020年2月6日的回應
Thank you for your feedback. We are delighted to read that you enjoyed staying with us. Looking forward to welcome you back soon in a near future.
10/10 優異
Wai ling
家人同遊
2020年2月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wai ling
於 2020 年 1 月住了 2 晚
Emi - Guest Relations 於 2020年2月5日的回應
Dear Mr. Wai
Thank you for staying with us, and giving us a perfect score! Looking forward to welcome you back soon in a near future.
Dear Anonymous,
Thank you very much for your review of Bandara Suites Silom Bangkok.
We are so thrilled to read you have enjoyed our central location and spacious room. We are very fortunate to be within walking distance to shopping malls, restaurants, bars and of course with BTS and MRT systems which can take you almost anywhere in central Bangkok.
We look forward to welcoming you back again in the near future.
Best regards,
Chawin T.
Front Office Manager
Dear Anonymous,
Thank you very much for your review of Bandara Suites Silom Bangkok.
We are thrilled to read you have enjoyed your stay and friendliness of our team members .
We look forward to welcoming you back again in the near future.
Best regards,
Chawin T.
Front Office Manager
Dear LI-YANG,
Thank you very much for taking the time to complete our on-line survey questionnaire. With this we are able to evaluate and improve our services from your feedback.
Best regards,
Chawin T.
Front Office Manager
8/10 不錯
Suet Mui Bonnie
2020年1月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Suet Mui Bonnie
於 2020 年 1 月住了 5 晚
Win 於 2020年1月25日的回應
Dear Suet Mui
Many thanks for your score. We are so thrilled to read you have enjoyed your stay.
We look forward to welcoming you back again in the near future.
Best regards,
Chawin T.
Front Office Manager
10/10 優異
Chen
多人同遊
2020年1月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chen
於 2019 年 12 月住了 5 晚
Win 於 2020年1月25日的回應
Dear Anonymous,
Many thanks for your PERFECT score 10 out of 10. We are so thrilled to read you have enjoyed your stay.
We look forward to welcoming you back again in the near future.
Best regards,
Chawin T.
Front Office Manager
8/10 不錯
真實旅客
多人同遊
2020年1月21日
讚好:職員與服務、設施服務和住宿狀況
不滿:整潔度
真實旅客
於 2020 年 1 月住了 3 晚
Win 於 2020年1月24日的回應
Dear Anonymous,
Thank you very much for your review of Bandara Suites Silom Bangkok.
We are thrilled to read you have enjoyed your stay and friendliness of our team members .
We look forward to welcoming you back again in the near future.
Best regards,
Chawin T.
Front Office Manager
8/10 不錯
eddie
家人同遊
2020年1月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The service time of shutter car is too short (11:00-20:00)
eddie
於 2020 年 1 月住了 4 晚
Win 於 2020年1月9日的回應
Dear Eddie,
Thank you very much for taking the time to complete our on-line survey questionnaire. With this we are able to evaluate and improve our services from your feedback.
We have taken note your comment regards shutter time.
Overall we would like to thank you very much and if we can be of any further help or assistance please contact around the clock.
Best regards,
Chawin T.
Front Office Manager
10/10 優異
真實旅客
2020年1月7日
讚好:整潔度、職員與服務和住宿狀況
真實旅客
於 2020 年 1 月住了 3 晚
Emi 於 2020年1月7日的回應
Thank you very much for giving us a perfect score for our hotel on the survey. We are looking forward to welcome you back soon.
Dear Stanley,
Thank you very much for taking the time to complete our on-line survey questionnaire. With this we are able to evaluate and improve our services from your feedback.
Overall we would like to thank you very much and if we can be of any further help or assistance please contact around the clock.
Best regards,
Chawin T.
Front Office Manager
8/10 不錯
真實旅客
2019年12月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 12 月住了 4 晚
Emi 於 2019年12月28日的回應
Thank you very much for high rate giving to us! We wish to welcome you back soon in a near future.
Dear Ching,
Thank you very much for taking the time to complete our on-line survey questionnaire. With this we are able to evaluate and improve our services from your feedback.
Overall we would like to thank you very much and if we can be of any further help or assistance please contact around the clock.
Best regards,
Chawin T.
Front Office Manager
Dear Flora,
Many thanks for your PERFECT score 5 out of 5. We are so thrilled to read you have enjoyed your stay.
We look forward to welcoming you back again in the near future.
Best regards,
Chawin T.
Front Office Manager
Dear Gary,
Thank you very much for your review of Bandara Suites Silom Bangkok.
We are so thrilled to read you have enjoyed our central location and you managed to use our tuk-tuk service to get around the local area. We are very fortunate to be within walking distance to shopping malls, restaurants, bars and of course with BTS and MRT systems which can take you almost anywhere in central Bangkok.
We look forward to welcoming you back again in the near future.
Best regards,
Chawin T.
Front Office Manager
Thank you for taking your time to comment about our hotel. We are very thankful that you enjoyed our service.
Hope to welcome you again soon!
10/10 優異
Wangyuntai (Taipei)
2019年12月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
地點方便 舒適 安全
Wangyuntai
於 2019 年 12 月住了 2 晚
Emi 於 2019年12月15日的回應
Dear Wangyuntai, Thank you very much for your comment and high score to our hotel! We are looking forward to welcome you back in a near future.
8/10 不錯
真實旅客
2019年12月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 12 月住了 1 晚
Emi 於 2019年12月10日的回應
Thank you very much for your time and giving us a high score! We are glad to know that you enjoyed staying with us. Looking forward to welcome you back soon.
8/10 不錯
真實旅客
2019年12月2日
真實旅客
於 2019 年 11 月住了 5 晚
Win 於 2019年12月3日的回應
Dear Anonymous,
Thank you very much for your review of Bandara Suites Silom Bangkok.
We look forward to welcoming you back again in the near future.
Best regards,
Chawin T.
Front Office Manager
Dear Anonymous, Thank you very much for your review and perfect score 4 our of 5 for our property. We look forward to welcoming you back again in the near future. Best regards, Jarupat J. Asst. Front Office Manager
Dear Anonymous,
Thank you very much for your review of Bandara Suites Silom Bangkok.
We look forward to welcoming you back again in the near future.
Best regards,
Chawin T.
Front Office Manager
8/10 不錯
Kit Yee
2019年10月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel staff are nice and free upgrade our room to suites.
Kit Yee
於 2019 年 10 月住了 3 晚
Win 於 2019年10月30日的回應
Dear Kit Yee,
Many thanks for your kind comment and excellent score to our property.
We are looking forward to welcoming you in the near future.
Best regards,
Chawin Thip
Asst. Front Office Manager
10/10 優異
真實旅客
2019年10月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 10 月住了 5 晚
Win 於 2019年10月30日的回應
Dear Anonymous,
Thank you for your excellent score 5 out of 5 to our property.
We are looking forward to welcome you back near future.
Best regards,
Chawin Thip
Asst. Front Office Manager
8/10 不錯
Florence Tsim
2019年10月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Florence Tsim
於 2019 年 10 月住了 4 晚
Win 於 2019年10月28日的回應
Dear Florence Tsim,
Thank you very much for your review of Bandara Suites Silom Bangkok.
We are thrilled to read you have enjoyed your stay.
We look forward to welcoming you back again in the near future.
Best regards,
Chawin Thip
Asst. Front Office Manager
10/10 優異
SHIH WEI
商務旅客
2019年10月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel, in the center of the city
The location is quite ok as it is between Silom and Sathorn road but still need to work ten minutes from BTS station. The room is old but clean and comfy. Will come back next time. The front desk is somehow polite but cold, they are weird people i have to say.
SHIH WEI
於 2019 年 10 月住了 1 晚
Emi Otani Bandara Suite Silom 於 2019年10月22日的回應
Thank you very much for this perfect score. this means a lot to us! Looking forward to welcoming you back in a near future.
10/10 優異
YEN CHIEH
2019年10月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YEN CHIEH
於 2019 年 10 月住了 6 晚
Emi -Guest Service Supervisor 於 2019年10月20日的回應
Thank you very much for a perfect score! Hope to welcome you back soon in a near future.
Dear Anonymous,
Thank you for your review for Bandara Suites Silom Bangkok,
We will evaluate our service from your feedback
Best regards,
Chawin Thip
Asst. Front Office Manager
hank you for your time giving us a high score! Looking forward to serving you again in a near future.
10/10 優異
SC
家人同遊
2019年10月2日
讚好:職員與服務、設施服務和住宿狀況
There is a big convenient store across the street.
SC
於 2019 年 9 月住了 3 晚
Kann 於 2019年10月3日的回應
Dear SC, We thank you very much for giving us an excellent scores! We hope you will return to us again in the near future.
Sincerely,
Kann S
Front Office Manager
10/10 優異
真實旅客
2019年9月16日
真實旅客
於 2019 年 9 月住了 3 晚
Kann 於 2019年9月16日的回應
Dear Valued guest, We thank you very much for giving us an excellent scores! We hope you will return to us again in the near future.
Sincerely,
Kann S
Front Office Manager
10/10 優異
真實旅客
2019年9月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 9 月住了 2 晚
Kann 於 2019年9月16日的回應
Dear Valued guest, We thank you very much for giving us an excellent scores! We hope you will return to us again in the near future.
Sincerely,
Kann S
Front Office Manager