Dear Valued Guest,Thank you for your feedback. We appreciate your positive comments and note your suggestions about water pressure and arranging baby cots in advance. We are delighted you found the location convenient. Please accept our apologies for any inconvenience caused by the stairs. We hope to welcome you back soon. Best regards,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Bangkok Platinum Pratunam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Bangkok Platinum Pratunam, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you so much for taking the time to post such a glowing review.It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured I have shared your remarks with the entire team and they were as pleased as I to hear your feedback. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam - we do hope to have the pleasure of welcoming you back again. Best regards,Pranravich LRooms Division Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,We very much appreciate your comments regarding your stay at Novotel Bangkok Platinum Pratunam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum. It is always a pleasure to receive your feedback. On the contrary, I am sorry to learn that the room cleanliness did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bangkok Platinum, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate to sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,We very much appreciate your comments regarding your stay at Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Novotel Bangkok Platinum Pratunam, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Sawasdee Krub,Thank you for taking the time to tell us about your experience.It is disappointing to learn of your dissatisfaction with your recent visit with us, and I would like to begin by sincerely apologizing for any inconvenience caused. All of your concerns will be addressed with all relevant departments in order to avoid a recurrence. Your experience did not live up to the usual high standards that we provide at the Novotel Bangkok Platinum Pratunam.We hope you will give us another chance to demonstrate the real experience of our team in the not-too-distant future.Best Regards,Pranravich L.Rooms Division Manager

Dear Valued Guest,Thanks for providing such details and information. We are deeply saddened to know about your negative experience. We are deeply concerned to learn that your experience fell short of the expectations this time, and we have opened an investigation into to the concerns raised, as the deficiencies you described are obviously not up to the standards for that we are known. Please accept our sincere apologies for any inconvenience it has caused. Your constructive feedback has been shared with the heads of departments of the areas affected in order to prevent similar incidents in the future. We look forward to an opportunity to welcome you back as well as demonstrate our true services once again.Best Regards,Pranravich L.Rooms Division Manager

Dear Valued Guest,I am sincerely apologizing that your experience and service did not live up to your expectations; please accept my deepest apologies. We strive to provide a superior service experience for every customer at Novotel Bangkok Platinum Pratunam; as such your feedback is very important to us.Please be assured that we are taking the necessary steps to address the issue and prevent this from happening again. We appreciate you sharing your concerns, and we hope that you will offer us the chance to serve you better in the future.Regards,Pranravich L.Rooms Division Manager

Dear Valued Guest,Thanks for providing such details and information. We are deeply saddened to know about your negative experience. We are deeply concerned to learn that your experience fell short of the expectations this time, and we have opened an investigation into to the concerns raised, as the deficiencies you described are obviously not up to the standards for that we are known. Please accept our sincere apologies for any inconvenience it has caused. Your constructive feedback has been shared with the heads of departments of the areas affected in order to prevent similar incidents in the future. We look forward to an opportunity to welcome you back as well as demonstrate our true services once again.Best Regards,Pranravich L.Front Office Manager

感謝您對曼谷白金水門諾富特酒店的評論和反饋。 很遺憾得知您在我們逗留期間的經驗。 我們將審查並改善我們的服務質量，以便更好地滿足客人的期望。 儘管如此，我們希望在不久的將來歡迎您回到我們在曼谷的酒店。

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

感謝您對曼谷白金水門諾富特酒店的評論和反饋。 我們很高興您在這裡過得愉快，並將向我們的同事表達您的讚美。 我們希望在不久的將來歡迎您回到我們在曼谷的酒店。

感謝您對曼谷鉑金水門諾富特酒店的評論和反饋。 我們很高興您在這裡過得愉快，並將向我們的同事表達您的讚美。 我們希望在不久的將來歡迎您回到我們在曼谷的酒店。

感謝您對曼谷鉑金水門諾富特酒店的評論和反饋。 我們很高興您在這裡過得愉快，並將向我們的同事表達您的讚美。 我們希望在不久的將來歡迎您回到我們在曼谷的酒店。

感謝您對曼谷白金水門諾富特酒店的評論和反饋。 很遺憾得知您在我們逗留期間的經驗。 我們將審查並改善我們的服務質量，以便更好地滿足客人的期望。 儘管如此，我們希望在不久的將來歡迎您回到我們在曼谷的酒店。

Obrigado pela sua análise e feedback do Novotel Bangkok Platinum Pratunam. Estamos felizes por você ter gostado da sua estadia e transmitir seus elogios aos nossos associados. Esperamos recebê-lo de volta ao nosso hotel em Bangcoc no futuro próximo.

感謝您對曼谷白金水門諾富特酒店的評論和反饋。 我們很高興您在這裡過得愉快，並將向我們的同事表達您的讚美。 我們希望在不久的將來歡迎您回到我們在曼谷的酒店。

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

感謝您對曼谷白金水門諾富特酒店的評論和反饋。 我們很高興您在這裡過得愉快，並將向我們的同事表達您的讚美。 我們希望在不久的將來歡迎您回到我們在曼谷的酒店。

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

感謝您對曼谷鉑金水門諾富特酒店的評論和反饋。 我們很高興您在這裡過得愉快，並將向我們的同事表達您的讚美。 我們希望在不久的將來歡迎您回到我們在曼谷的酒店。

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

感謝您對曼谷鉑金水門諾富特酒店的評論和反饋。 我們很高興您在這裡過得愉快，並將向我們的同事表達您的讚美。 我們希望在不久的將來歡迎您回到我們在曼谷的酒店。

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We regret to learn of your experience during your stay with us. We will review and improve our service quality so as to better meet our guests' expectations. Nonetheless, we hope to welcome you back to our Hotel in Bangkok in the near future.

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We regret to learn of your experience during your stay with us. We will review and improve our service quality so as to better meet our guests' expectations. Nonetheless, we hope to welcome you back to our Hotel in Bangkok in the near future.