If I could rate their honesty and customer service 0 stars it would have been more appropriate.
To start with .
1-it has no separate parking , meaning you can't just park in front of the hotel and have a valley pick up your stuff you have to go in a separate parking three stories underground in a decrepit area.
2-they do not have a proper restaurant at the hotel meaning you go expecting a five-star hotel yet you cannot even be served of breakfast or dinner they tell you to go somewhere and have your own breakfast and your own dinner.
This is the first time in my life I see a luxury hotel claim they are a luxury hotel and they can't even offer you a meal and they don't even have a parking for themselves.
3-The highlight of the trip was the attitude of the people at the reception office and the unprofessionalism of their employees.
I understand that they are doing bad and the economy is not in their favor but to come up with rules left and right to rob their guests of a couple of dollars here and there were absolutely repugnant.
4-there are beggars everywhere around the area that will never leave you alone.
I could spend much more time explaining how disappointing this so-called hotel is but I think anyone who reads will get the gist.
abdallah
於 2023 年 12 月住了 1 晚
8/10 不錯
Ali
2023年12月15日
讚好:職員與服務、住宿狀況和客房舒適度
Ali
於 2023 年 12 月住了 1 晚
6/10 一般
William
2023年11月25日
讚好:整潔度和住宿狀況
不滿:職員與服務
The location and the view is amazing but the staff is really bad and extremely slow
William
於 2023 年 11 月住了 2 晚
10/10 優異
Silvia (Suisun City)
伴侶同遊
2023年11月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love 1866 courts and suites… the staff are professional kind and super helpful. The rooms are clean organized comfortable overlooking the mediterranean Sea with an incredible view of the entirety of AUB Zeytuna Bay el corniche. The cleaning staff are very polite and friendly as well. The hotel management is beyond AMAZING respectful and helpful. Especially the lovely manager Mr. Raydan Mr. Ali and others. What a delightful stay that I extended it by an additional 11 days coming to a total of 18 days at this lovely hotel. I highly recommend and encourage visitors to Beirut Lebanon to come here or even local couples who need a magical romantic getaway
Silvia
於 2023 年 10 月住了 11 晚
10/10 優異
Silvia (Suisun City)
家人同遊, 親子同遊, 伴侶同遊, 商務旅客, 多人同遊
2023年11月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love 1866 courts and suites… the staff are professional kind and super helpful. The rooms are clean organized comfortable overlooking the mediterranean Sea with an incredible view of the entirety of AUB Zeytuna Bay el Cournaich. The cleaning staff are very polite and friendly as well. The hotel management is beyond AMAZING respectful and helpful. Especially the lovely manager Mr. Raydan Mr. Ali and others. What a delightful stay that I extended it by an additional 11 days coming to a total of 18 days at this lovely hotel. I highly recommend and encourage visitors to Beirut Lebanon to come here or even local couples who need a magical romantic getaway
Silvia
於 2023 年 10 月住了 7 晚
10/10 優異
Claudine
伴侶同遊
2023年10月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tout était excellent! La vue à couper le souffle, l'emplacement parfait, la gentillesse du personnel, la propreté et la beauté de la chambre. 10 sur 10!