The hotel is so dirty. Shower water was so weak. You cannot wash your hair. Can bearly take a shower only. It was a horrible hotel
Sau Mei May
於 2023 年 9 月住了 2 晚
2/10 很差
Sau Mei May
家人同遊
2023年9月27日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Super dirty hotel
If I have a choice. I will never ever staying at Hilton again. Both doubletree Hilton or Hilton Birmingham are the worst hotel I’ve ever been. The hotel was very dated. Shower water is so weak, don’t ever think you can wash your hair! It can almost cannot take a shower! It was a horrible experience for me!
Sau Mei May
於 2023 年 9 月住了 1 晚
10/10 優異
yuen ying
家人同遊
2023年8月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
一家之選擇
游水需另收費一家四口約20鎊。早餐豐富。房間空間大及清潔度高。
yuen ying
於 2023 年 7 月住了 1 晚
2/10 很差
David
2024年6月3日
不滿:整潔度、職員與服務和住宿狀況
This trip was well below the standard I expect for the price I paid and this hotel in particular.
The room wasn’t particularly clean. One of the lights was broken. The windows were insufficient to keep the room warm or the noise of the air conditioning system (that the room overlooked) out. The tea bags I used were not replaced. Access to my floor was via a single lift (the other was broken and there were no stairs that weren’t for emergency use only) which caused a couple of long waited to get out of the hotel.
David
於 2024 年 5 月住了 3 晚
10/10 優異
Adam
2024年6月2日
讚好:整潔度、職員與服務和住宿狀況
Adam
於 2024 年 5 月住了 3 晚
10/10 優異
Stephanie
2024年5月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely room and very happy that I could check in earlier than expected.
I do miss the biscuits! Hotels these days have become biscuit scrooges!
Stephanie
於 2024 年 5 月住了 1 晚
8/10 不錯
Mark
家人同遊, 伴侶同遊
2024年5月24日
讚好:整潔度和住宿狀況
Very nice hotel, but very expensive to eat in, there are other restaurants near by, but they are also expensive & inconvenient to get to, if you're not driving.
Mark
於 2024 年 5 月住了 1 晚
8/10 不錯
Thomas
商務旅客
2024年5月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beds were not very big, shower toilet had no door.
Staff service was good and breakfast was excellent.
Thomas
於 2024 年 5 月住了 1 晚
10/10 優異
gareth
2024年5月9日
讚好:職員與服務和住宿狀況
gareth
於 2024 年 5 月住了 1 晚
8/10 不錯
Leah
家人同遊
2024年5月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a wonderful short break. Staff we interacted with very helpful. Some of the clientele (roungh/moany/rude!) were not what youd expect at a Hilton but that cant be helped.
A problem we had was rectified. Lovely evening meal in the GILD restuarant. Breakfast in The Arbour was brilliant. Great range of choice. Only disappointmenr was I would have liked - and wanted during my stay - to sit on the terrace on the waterfront and enjoy a drink in the sunshine-unfortuantely on the date we chose it was closed for a provate function and therefore out of action for hotel guests which was really disappointinf as there isnt any other outside seating / somewhere for guests to have a drink outside…and it looked so nice in photos that was the one thing i wanted to do and couldnt.
Overall pleasant stay-and contrary to what Expedia publish…as of 1st May, the pool/sauna/steam room are FREE to use for guests.